Henny Penny FlexFusion FPG-221 Service Instructions Manual
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Henny Penny FlexFusion FPG-221 Service Instructions Manual

Henny Penny FlexFusion FPG-221 Service Instructions Manual

Gas platinum combi incl. grease collection
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FlexFusion® GAS
PLATINUM COMBI incl.
grease collection
FM06-143A
en-US
Service-in-
structions
Model
FPG-221

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Summary of Contents for Henny Penny FlexFusion FPG-221

  • Page 1 Service-in- structions FlexFusion® GAS PLATINUM COMBI incl. grease collection Model FPG-221 FM06-143A en-US...
  • Page 2 Henny Penny Corporation P.O.Box 60 Eaton,OH 45320 Phone +1 937 456-8400 Fax +1 937 456-8402 Toll free in USA Phone +1 937 417-8417 Fax +1 937 417-8434 www.hennypenny.com Service-instructions...

  • Page 3: Table Of Contents

    Directory of contents 1 Password overview  ............  7 2 Introduction .................  8 2.1 About this manual  ................  8 2.2 Warranty  ....................  8 3 Safety instructions  .............  9 4 Description of operation  ..........  10 4.1 DynaSteam  ..................  10 4.2 WaveClean  ..................  11 5 Opening and closing the unit  ..........  13 5.1 Control panel  ..................  13 5.2 Side wall ...
  • Page 4 Directory of contents 7.20 Backing up data ................  41 7.21 Water filter maintenance ..............  42 7.22 Importing contact data ..............  42 7.23 Setting units ..................  42 7.24 Backup relay  .................  43 7.25 Settings parameters  ..............  45 7.26 Backing up the SD card  ...............  47 7.27 Restoring the SD card ..............  47 7.28 Background lighting ..............  48 7.29 Hour meter ...
  • Page 5 Directory of contents 14 Fault messages & troubleshooting .......  82 14.1 Overview  ..................  82 14.2 Symbols for errors  ...............  84 14.3 Emergency operation ..............  85 14.4 Temperature sensor area  ............  86  Cooking chamber sensor defective (694, 695) ..........  86  Top cooking chamber sensor defective (696, 728)  .........   87  Bottom cooking chamber sensor defective (697, 729)  ...
  • Page 6 Directory of contents  No flame (top)(OTH_ID5)  ................  112  No flame (bottom)(OTH_ID6)  ................   113  Error gas blower (OTH_ID7) ................  113  Error gas blower (top)(OTH_ID8)  ..............  113  Error gas blower (bottom)(OTH_ID9)  ............  113  Communication fault between I/O and ignition module (OTH_ID25) .....   114  Communication fault between I/O and ignition module (top)(OTH_ID26) ...

  • Page 7: 1 Password Overview

    Password overview 1 Password overview Range Password Description Described in Service menu incl. 1967 Service range for authorized Service instructions Gas calibration service technicians. Installation / 2100 Setting all basic parameters (for Installation instructions commissioning example time / date). gas calibration Verification and calibration of Service manual exhaust emissions.

  • Page 8: 2 Introduction

    Introduction 2 Introduction 2.1 About this manual This service manual contains information needed by the service technician for professional and correct fault isolation, repair and maintenance of the unit. The service technician must also observe the contents of the installation instructions and the user manual. Target group Target group for this service manual is qualified personnel who are familiar with the technical functioning and operation of the unit and have been trained to work on electrical units.

  • Page 9: 3 Safety Instructions

    Safety instructions 3 Safety instructions For servicing tasks, the service technician must be familiar with and observe regional regulations. In addition, the notes in the service manual must be observed. Danger to life due to electric current DANGER ü Disconnect power prior to performing gas and electrical work. •...

  • Page 10: 4 Description Of Operation

    Description of operation 4 Description of operation 4.1 DynaSteam Overview a Steaming appliance with pressure d Reduction switch b Magnetic valve water vapor e Water supply pipe elimination c Heat exchanger (up to approx. 50°degrees) Description • The electronics control the DynaSteam steaming appliance. They regulate the water quantity for generating steam.

  • Page 11: Waveclean

    Description of operation 4.2 WaveClean Functional overview a Magnetic valve K12 c Pump G24 b Pump G16 The following purification stages are available on the fully automatic cleaning WaveClean: • Short: duration of about one hour • Normal: duration about two hours •...
  • Page 12 Description of operation 6. A new water exchange of siphon content by means of the siphon pump G24 and solenoid valve K12. 7. Start of rinsing. Identical to step 5 (cleaning). Differences: Heating of the cooking chamber to 92°C. The second layer of wax melts in the WaveClean cartridge.

  • Page 13: 5 Opening And Closing The Unit

    Opening and closing the unit 5 Opening and closing the unit 5.1 Control panel Image: Opening the control panel Lock (cam) Operating panel Hex key Opening the control panel 1. Insert hex key (5 mm ) into screw and turn it clockwise. The operating panel is now unlocked.

  • Page 14: Side Wall

    Opening and closing the unit 5.2 Side wall Image: A Sizes 6.x and 10.x; B Size 20.x Removing the side wall 1. Unscrew the screws in the side wall. 2. Pull the bottom edge of the side wall forwards. 3. Remove the side wall. Attaching the side wall Risk of property damage from leaky housing NOTICE...

  • Page 15: 6 Component Overview

    Component overview 6 Component overview 6.1 Operating panel / control Image: Touch operating panel area - FKE/ FKG A1 Control board A2 Operating panel A3 Digital memory B1 Core temperature sensor B15 Reed contact switch B20 Loudspeaker E1 Insert with LED lighting S0 On / Off switch SD SD card Service-instructions...

  • Page 16: Left Side

    Component overview 6.2 Left side Upper area B100 F2 F4 A10 Ignition module B0 Thermoswitch 158°F NC B11 Safety temperature limiter B13 Thermoswitch 122°F NO B100 Glow electrode E10 Ionization electrode F1 Fuse 10 A, slow-blow F2 Fuse 10 A, slow-blow F4 Fuse 6 A, slow-blow G9 Cooling fan (119 x 119mm) G10 Gas fan K40 Relay...
  • Page 17 Component overview Lower area B200 K12/ K41 Service-instructions...
  • Page 18 Component overview A20 Ignition module B4 Vapor sensor B12 Safety temperature limiter B14 Pressure switch B200 Glow electrode E20 Ionization electrode G7 Cooling fan (180 x 180 mm) G8 Cooling fan (180 x 180 mm) G16 Circulation pump G20 Gas fan G24 Drain pump Solenoid valve Steam Solenoid valve Flushing Grease...

  • Page 19: Right Side

    Component overview 6.3 Right side B2 = To cooking chamber sensor B3 = Bottom cooking chamber sensor E3 = Cooking chamber light E4 = Cooking chamber light FKE/ FKG – View of right side Service-instructions...

  • Page 20: Rear Side

    Component overview 6.4 Rear side Image: Grease collection system C40 Capacitor G40 Pump grease system Service-instructions...

  • Page 21: 7 Service Menu - Appliance Test

    Service menu - appliance test 7 Service menu - appliance test 7.1 Service menu The service area permits functional testing of individual components, adjustment of basic settings and updating of the software. Accessing the Service menu Tap the "Unit functions" field. Tap the "Unit settings"...

  • Page 22: Service Menu Overview

    Service menu - appliance test Service menu overview Selecting a menu element Display of the menu elements in the left area. Page change by swiping upward/downward. Select menu element by touching. Service-instructions...

  • Page 23: Appliance Information

    Service menu - appliance test 7.2 Appliance information Description Display of the appliance-specific information Software version Cookbook version Unit configuration Serial number Date of last CombiDoctor diagnosis. Contact data Overview Exiting the appliance Touch the Back field. information Service-instructions...

  • Page 24: Status Information

    Service menu - appliance test 7.3 Status information Status 1 Heating circuit PWM Heat requirement in %. POS Performance optimization system (option). B3 Lower chamber sensor. Only present in 20.x floor-mounted appliances. Status 2 Climate control, fan B14 Pressure switch on the DynaSteam unit PWM Heat requirement in %.
  • Page 25 Service menu - appliance test Status 3 WaveClean K04 Magnetic valve for water vapor elimination & siphon filling B15 Reed contact switch B14 Pressure switch on the DynaSteam unit B3 Bottom cooking chamber sensor. Only present in 20.x pedestal unit Status 4 Miscellaneous K10 Activation for optional condensation hood...
  • Page 26 Service menu - appliance test Status 5 Gas system B15 Reed contact switch Chamber 1 Top heating system Chamber 2 Bottom heating system. Only present in 20.x pedestal unit Flame signal Flame was detected by ionization electrode / ignition module. Error LED green if error was reported by the ignition module and error number in the last hour.

  • Page 27: Combidoctor

    Service menu - appliance test 7.4 CombiDoctor Description The CombiDoctor offers an automatic check of the climate control and the WaveClean automatic cleaning. The tests are possible individually or as overall test. For instructions on performing, see the touchscreen. Overview Selecting a program Select a program by adjusting the roller.
  • Page 28 Service menu - appliance test Step 4 (steam generation) 1. Check of DynaSteam² steam generation. Display switches to green = test successful. Display switches to red = test not successful. Ensure that water is being supplied on-site. Check of DynaSteam steaming. Check of water supply pipe for calcification.
  • Page 29 Service menu - appliance test Step 9 (temperature control) 1. Check of temperature control. The temperature in the cooking chamber must reach 140 °C (284 °F) within the time specified. Display switches to green = test successful. Display switches to red = test not successful. Check region around cooking chamber sensor for soiling.

  • Page 30: Relay Test

    Service menu - appliance test 7.5 Relay test Description Separate control of the relay. Testing the relay. Testing the connected components. Relays K1 and K16 are switched on permanently. INFORMATION A plurality of relays are switched on simultaneously. Overview Image: Relay test page 1 Image: Relay test page 2 Activating relay test Tap the field of relays to be tested.
  • Page 31 Service menu - appliance test Relay Connect Description Info Info Electric Magnetic valve for water vapor 208V AC 120V AC elimination K12 Siphon pump G24 208V AC 120V AC Backup relay K6 208V AC 120V AC Not in use Lift magnet fresh air M8 208V AC 120V AC Not in use...

  • Page 32: Waveclean Test

    Service menu - appliance test 7.6 WaveClean Test Overview Description WaveClean test program for function check. Circulation pump Siphon pump Magnetic valve for water filling Door seal / leak tightness in door area Follow the instructions on the touch screen. INFORMATION The test is used exclusively for functional testing and not to clean the cooking chamber.

  • Page 33: 100°C + Core Temperature Calibration

    Service menu - appliance test 7.7 100°C + core temperature calibration Description Calibration for cooking chamber sensor and core temperature sensor. Testing the calibration. Performing the calibration. The cooking chamber sensor and core temperature sensor calibration is performed in one step. The units are factory calibrated.
  • Page 34 Service menu - appliance test Checking the calibration - two-chamber appliance 20.x Two-chamber appliances (20.x) are equipped with two cooking chamber sen- INFORMATION sors. Separation of the two chambers required A separation into two regions (chambers) is required for temperature measure- INFORMATION ments.
  • Page 35 Service menu - appliance test Calibrating the cooking chamber sensor - two-chamber appliance 20.x Two-chamber appliances (20.x) are equipped with two cooking chamber sen- INFORMATION sors. Separation of the two chambers required A separation into two regions (chambers) is required for temperature measure- INFORMATION ments.

  • Page 36: Dynasteam Test

    Service menu - appliance test 7.8 DynaSteam test Description The DynaSteam test allows a function test of DynaSteam steaming. Calibration is not possible / necessary. Prerequisite Access to the water supply pipe in the cooking chamber. Left hooking-in point or tray trolley removed. Air baffle in the cooking chamber unlocked and unfolded.

  • Page 37: Emptying The Water

    Service menu - appliance test 7.9 Emptying the water Water drainage removes water residue from the unit to prevent frost damage during transport and idle period. Prerequisite Both water connections are connected to compressed air. The pressure may not exceed 6 bar. The cooking chamber temperature is <...

  • Page 38: Installation Height

    Service menu - appliance test 7.11 Installation height Overview Setting the set-up height Set the set-up height by adjusting the rollers. Touch the "OK" field. Changes saved. Canceling the selection Touch the "Back" field. 7.12 Audio settings Overview Setting the volume Set the desired volume using the sliders.

  • Page 39: Select Signal Tones

    Service menu - appliance test 7.13 Select signal tones Set signal tones Set the profile by adjusting the rollers. Tap the "OK" field. Changes saved. Canceling the selection Tap the "Back" field. 7.14 Exporting log data Perform according to instructions on the touchscreen. Press the Confirm button.

  • Page 40: Software Update

    Service menu - appliance test 7.15 Software update Updating of the software is done via the USB interface. See also chapter Software Update . 7.16 Importing additional content Import of the additional contents via the USB interface. See also chapter Importing additional content . Service-instructions...

  • Page 41: Importing Manufacturer's Cookbook

    Service menu - appliance test 7.17 Importing manufacturer's cookbook 7.18 Load OEM settings 7.19 Restoring data Description Import function of parameters stored on the SD card. Importing is required after the operating panel or control board have been re- INFORMATION placed.

  • Page 42: Water Filter Maintenance

    Service menu - appliance test 7.21 Water filter maintenance Description With use of a water filter on the soft water connection of the unit, a maintenance note may appear after the stored flow quantity has been reached. For this, the appropriate filter capacity must be determined and entered.

  • Page 43: Backup Relay

    Service menu - appliance test 7.24 Backup relay Description The control board has a spare relay, which allows alternative use in case of a relay failure. This is only possible with the listed relays. Locate defective relay Call relay test in the service menu. Perform relay test.
  • Page 44 Service menu - appliance test Relay Connect Description Instruction Circulating pump G16 Re-connect the line from X12.1 to X12.5 and to assign a reserve relay to it. Dismantling and re- After changing the control board the original state is restored. Thus, programming the backup relay is not used unnecessarily.

  • Page 45: Settings Parameters

    Service menu - appliance test 7.25 Settings parameters Selecting and changing parameters Description Querying and setting additional parameters. Overview Selecting parameters Selecting parameters by adjusting the roller. Tap the "Read" field. Display of set parameters. Changing parameters Use the number block to set the desired values by tapping. Tap the "Write"...
  • Page 46 Service menu - appliance test Basic setting Standard Adjustment Explanation worth range External core temperature -9.9 - +9.9°K Ability to retrieve the saved temperature offset offset, sensor 1 values. The can also be changed and saved. The calibration function in the Service menu is External core temperature -9.9 - +9.9°K used for calibration!

  • Page 47: Backing Up The Sd Card

    Service menu - appliance test Basic setting Standard Adjustment Explanation worth range Cleaning reminder 1800 0 = Off Activation / deactivation of the WaveClean 1800 = On cleaning reminder 7.26 Backing up the SD card Description Export the data from the internal SD card and external USB stick. Backing up the SD card Perform according to instructions on the touchscreen.

  • Page 48: Background Lighting

    Service menu - appliance test 7.28 Background lighting Changing the brightness of 1. Select the desired brightness. the touchscreen 2. Tap the "OK" field. 7.29 Hour meter Description Display of hour meters, service life, cleaning use and consumption. The arrow keys in the upper region are used to switch between the pages.

  • Page 49: Favorites Mode Settings

    Service menu - appliance test 7.31 Favorites mode settings 7.32 Select the cookbook Service-instructions...

  • Page 50: 8 Sam's Club Settings

    Sam's Club settings 8 Sam's Club settings 8.1 Access service area Switch the appliance on. Tap the "Unit functions" field. Display menu Unit functions . Tap the "Unit settings" field. Display window PIN . Enter password "1967" and tap field Confirm . Display from service area 8.2 Loading settings 8.2.1 Enter OEM code...

  • Page 51: Select The Cookbook

    Sam's Club settings 8.2.2 Select the cookbook Prerequisite Menu Settings displayed Wipe to select the page with the "Load OEM settings" field in the left menu area. Tap the "Select cookbook" field. Select the cookbook and confirm with OK. Perform unit restart via key On Off . After the restart, the software jumps directly to the Favorites display.

  • Page 52: Importing The Manufacturer's Cookbook

    Sam's Club settings 8.3 Importing the manufacturer's cookbook Preparing the USB stick TouchClassicDB.sdf FCImport a Update file b FCImport folder Prerequisite USB stick. Maximum size 64 GB. FAT formatting (default). The disk should be empty if possible. Current additional content. The update is provided as packed ZIP file. 1.

  • Page 53: 9 Software

    Software 9 Software 9.1 Software update Preparing the USB stick Prerequisite USB stick. Maximum size 64 GB. FAT formatting (default). The disk should be empty if possible. Current software update. The update is provided as packed ZIP file. 1. Open and download Zip file and unzip. In general, the unzipped folder is in the same directory as the previously compressed one.
  • Page 54 Software The update can take up to 15 minutes. The software is restarted several times. INFORMATION Do not switch unit off. After the update, a blue screen may appear and the software does not start. In INFORMATION this case, switch the unit off and then back on. In rare cases, this may happen again.

  • Page 55: Importing Additional Content

    Software 9.2 Importing additional content Description Description The additional content includes the following files: • Pictures for AutoChef • Help information • Sound files Import of additional content (sounds, videos, graphics, help texts). Import is absolutely essential after the operating panel has been replaced. INFORMATION Preparing the USB stick Prerequisite USB stick.
  • Page 56 Software 7. Tap the "Import additional contents" field. 8. Tap the "OK" field. The data is imported. Finally, a confirmation appears on the touchscreen. 9. Tap the "OK" field. Service-instructions...

  • Page 57: 10 Trade Show Mode

    Trade show mode 10 Trade show mode Description Trade show mode allows appliance operation for demonstration purposes. Prerequisite A single-phase power supply is required for operation. Appliance is connected on L1 and N. See also installation instructions. Calling up the selection Switch appliance on "I"...

  • Page 58: 11 Electronics

    Electronics 11 Electronics 11.1 Overview of the controller Block diagram 230V AC 18V AC 230V AC 230V AC 24V DC CAN X5 CAN X6 230V AC 230V AC Legend Control board Lower fan motor (only 20.x) Control panel Transformer (Upper) ignition module (Upper) ignition module (only for gas version) Lower ignition module...

  • Page 59: Layout Of The Control Board

    Electronics 11.2 Layout of the control board Service-instructions...

  • Page 60: Configuration Of The Control Board

    Electronics 11.3 Configuration of the control board Connector X1 Description Input 10.7 V AC for lighting Power supply I/O board 18V AC Connector X2 Not in use Connector X3 Digital ignition module for lower system Connector X4 Digital ignition module for upper system Connector X5 CAN bus line to upper motor M1 Connector X6 CAN bus line to lower motor M2 Connector X7 MMI communication...
  • Page 61 Electronics Description Output K13, relay K40 for grease pump control Input K14, supply line fuse F1 Output K14, magnetic valve K41 Connector X16 Not in use Connector X17 (120V AC) Description Output K8, lift magnet M8 Neutral for lift magnet M8 Connector X19 / X20 Not in use Connector X21 Reed contact switch for cooking chamber door B15 Connector X22 / X23 Not in use...

  • Page 62: Safety Overview

    Electronics 11.4 Safety overview Overview T1-F2 10,7V AC 3,15A T1-F1 18V AC 3,15A 120V AC A1-F3 B11/B12 120V AC 3,15A A1-F5 120V AC 3,15A A1-F2 24V DC 3,15A G8/G9 Service-instructions...
  • Page 63 Electronics Legend Control board Operating panel Upper ignition module (Lower) ignition module Thermoswitch 158°F NC Upper cooking chamber STB 1 Lower cooking chamber Thermoswitch 122°F NO STB 2 Cooking chamber light Fuse Cooling fan Cooling fan Upper gas blower Lower gas blower WaveClean pump Siphon pump Grease pump...

  • Page 64: 12 Gas Technology

    Gas technology 12 Gas technology 12.1 Basic principles Functional diagram Glow electrode Ionization (Flame detection) Gas heat exchanger Gas - solenoid valve Transformer Control board A1 Digital ignition module BUS communication Functional description 1. The control board issues a request to the electronic ignition unit. 2.

  • Page 65: Co2 Setting

    Gas technology 12.2 CO2 setting Notes on safety Risk of personal injury and property damage from electric shock DANGER • Inspection and adjustment work that can be carried out only with the hous- ing open and the unit under power must be performed only by electrically trained qualified personnel.
  • Page 66 Gas technology 3. Check the primary air quantity. 4. Check the exhaust gas values. Preparations 1. Switch on the unit. 2. Tap the "Unit functions" button. The Unit functions menu is displayed. 3. Tap the "Settings" field. The PIN window opens. 4.
  • Page 67 Gas technology Check and adjust exhaust gas values Image: Exhaust gas measurement a Exhaust gas measuring device b Waste gas connection, burner 1 c Waste gas connection, burner 2 d Steam outlet nozzle (size 2XX only) High power (full load) Checking the exhaust gas values 1.
  • Page 68 Gas technology Gas type at high at low power power (ppm) (ppm) range optimal Natural gas 8.6 – 9.6 % 0.5 - 1.2% lower 0 - 1000 < 100 than at high Liquefied 10.0 – 11.0% setting petroleum gas (LP) Set exhaust gas values Image: Adjusting screws on the burner a Adjusting screw for minimum...
  • Page 69 Gas technology 4. Measure the CO content of the exhaust gases with an approved exhaust gas measuring device in the exhaust pipe at operating temperature. The temperature in the cooking chamber is displayed in green. To regulate the cooking chamber temperature, open the cooking chamber door slightly.
  • Page 70 Gas technology 7. On models with two burners: Repeat the procedure for the second burner. Gas type at high at low power power (ppm) (ppm) range optimal Natural gas 8.6 – 9.6 % 0.5 - 1.2% lower 0 - 1000 <...

  • Page 71: Converting The Gas Type

    Gas technology 6. Set the CO content to the specified range for minimum output using the adjustment screw behind the cap. Turn the adjustment screw to the right to increase the CO content. Turn the adjustment screw to the left to reduce the CO content.
  • Page 72 Gas technology Image: Changing the gas orifice a Burner c Gas magnetic valve c Bolts (TX25) d Gas orifice with seal Prerequisite Unit dead Gas shut-off valve on the unit is closed Left side wall removed Unscrew the bolts from the gas solenoid valve. Remove the gas solenoid valve.
  • Page 73 Gas technology Risk of explosion and fire from escaping gas DANGER • When bleeding air from or degassing the gas system and the unit, ensure that the air and gas are discharged to the outside in a technically correct manner and without creating a risk. Check for leaks outside the unit.

  • Page 74: Checking The Connection Pressure

    Gas technology 12.4 Checking the connection pressure Preparations a Connection pressure measuring b Pressure measuring device nozzle "IN Prerequisite Gas connection line connected. Measuring accuracy of the pressure measuring device at least 0.1 mbar. Close the gas shut-off valve on the unit. Unscrew the sealing plug from the connection pressure measuring point.

  • Page 75: Checking The Offset Pressure

    Gas technology 12.5 Checking the offset pressure Image: Offset pressure Offset printing measuring nozzle Pressure measuring device „OUT“ Prerequisite Gas connection line connected Checked for leak tightness outside the unit Connection pressure checked Checked for leak tightness inside the unit Left side wall removed Measuring accuracy of the pressure measuring device at least 0.1 mbar.
  • Page 76 Gas technology 13.Press the "Stop" button. The flame extinguishes. The burner is off. 14.Press the Back button twice. The main menu appears. 15.Switch off the unit. Offset pressure overview Output Range Optimal (inch WC (mbar)) (inch WC (mbar)) High -0.32 – 0 - 0.22 (-0.8 —...

  • Page 77: 13 Grease Collection System

    Grease collection system 13 Grease collection system 13.1 Description of operation Grease collection system The grease collection system must be activated for each cooking step as required. During a cooking step with activated grease collection system, the fat pump is switched on in intervals. The intervals as well as the duty cycle are controlled by fixed software parameters.

  • Page 78: Component Overview Grease Collection System

    Grease collection system 13.2 Component overview grease collection system Image: Overview grease collection system a Riser pipe, MM10031053 b Grease drain from siphon box to grease pump c Grease pump with condenser d Water hose for flushing grease drain system e Grease drain hose f Double solenoid valve Service-instructions...
  • Page 79 Grease collection system Image: Overview grease pump a Reduction, MM10030670 b Hose 20 x 5 x 45 mm, MM10031483 c Hose clamp, MM10012751 d Supply line from siphon box e Hose clamp, MM10012751 f Hose 20 x 5 x 45 mm, MM10031483 g Pipe bend, MM10031306 h Hose 20 x 5 x 45 mm,...

  • Page 80: Circuit Diagram Overview Grease Collection System

    Grease collection system 13.3 Circuit diagram overview grease collection system STEUERPLATINE CONTROL PCB K13 K14 3 4 5 /4.5 -K40 -G40 -C40 -K40 -K41 Image: Circuit diagram grease separator A1 Control board, MM10013404 C40 Capacitor, MM10031308 F1 Fuse, 10A, MM202643 G40 Grease pump 120V, MM10029936 K40 Relay, 120V, MM10017207...
  • Page 81 Grease collection system Flush the system for approx. one minute. Cleaning is complete. Disconnect the water hose from the grease drain hose. Function test grease separator Detach the grease drain hose from the grease collector. Mount the backflush fitting on the grease drain hose. Open the cooking chamber door.

  • Page 82: 14 Fault Messages & Troubleshooting

    Fault messages & troubleshooting 14 Fault messages & troubleshooting 14.1 Overview Fault message displayed Section Cooking sensor defective Cooking chamber sensor defective (694, 695) Top cooking chamber sensor defective Top cooking chamber sensor defective (696, 728) Bottom cooking chamber sensor defective Bottom cooking chamber sensor defective (697, 729) Core temperature sensor defective...
  • Page 83 Fault messages & troubleshooting Fault message displayed Section GAS_ID13 Flame fault during operation GAS_ID13: Flame fault during operation ID18 Excess temperature in the cooking chamber Excess temperature in the cooking chamber (ID18, ID73) ID73 MMI_ID50 Critical temperature in the electronics Critical temperature in the electronics (MMI_ID50) OTH_ID1 No gas...

  • Page 84: Symbols For Errors

    Fault messages & troubleshooting 14.2 Symbols for errors For some errors, an additional symbol appears in the title bar. If the exact error is not known, switch the unit off and then back on. In the event of an error, the exact error will appear in the display. Display on the left Description touchscreen...

  • Page 85: Emergency Operation

    Fault messages & troubleshooting 14.3 Emergency operation Description Description In order to allows limited use in case of error, the appliance has various emergency programs. Emergency operation is activated automatically and displayed. After elimination of the error indicated, the controller switches back into regular operation automatically. A reset is not necessary.

  • Page 86: Temperature Sensor Area

    Fault messages & troubleshooting 14.4 Temperature sensor area Cooking chamber sensor defective (694, 695) Description Emergency operation is activated automatically and displayed. The core temperature sensor takes over the function of the cooking chamber sensor. Cooking program with core temperature sensor is no longer available.

  • Page 87: Top Cooking Chamber Sensor Defective (696, 728)

    Fault messages & troubleshooting Top cooking chamber sensor defective (696, 728) Description Emergency operation is activated automatically and displayed. Measurement of the cooking chamber temperature is done exclusively by the bottom cooking chamber sensor. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X25. Error eliminated? Remove existing cooking chamber sensor from the control board A1 X25 and plug in new cooking chamber sensor.

  • Page 88: Bottom Cooking Chamber Sensor Defective (697, 729)

    Fault messages & troubleshooting Bottom cooking chamber sensor defective (697, 729) Description Emergency operation is activated automatically and displayed. Measurement of the cooking chamber temperature is done exclusively by the top cooking chamber sensor. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X26. Error eliminated? Remove existing cooking chamber sensor from the control board A1 X26 and plug in new cooking chamber sensor.

  • Page 89: Core Temperature Sensor Defective (699, 700)

    Fault messages & troubleshooting Core temperature sensor defective (699, 700) Description The core temperature function is no longer available. Troubleshooting Is the wire or the test prod damaged physically? Remove existing core temperature sensor from the control board A1, X24 and plug in new core temperature sensor.

  • Page 90: Water Vapor Sensor Defective (710)

    Fault messages & troubleshooting Water vapor sensor defective (710) Description In the event of an error, emergency operation is activated and displayed automatically. The software controls steam elimination. In this case, increased water consumption may result. Troubleshooting Check contacting from cooking chamber sensor to control board A1 X27. Error eliminated? Remove connector of existing vapor sensor from control board A1 X27 and plug in new vapor sensor.

  • Page 91: Siphon Temperature Very High (Sof_Id20, Id21)

    Fault messages & troubleshooting Siphon temperature very high (SOF_ID20, ID21) Description The temperature in the siphon is >100°C. The water vapor sensor B4 is used for the measurement. Prerequisite Water supply available on-site at both water connections. Troubleshooting Update software to version 1.71 or higher. As of this version the fault is ignored.

  • Page 92: Excess Temperature In The Cooking Chamber (Id18, Id73)

    Fault messages & troubleshooting Excess temperature in the cooking chamber (ID18, ID73) Description The measured temperature in the cooking chamber is outside the allowable range of more than 310°C. The unit is no longer operational until the cooking chamber cools down. The measurement is taken by the cooking chamber sensor, core temperature sensor and the moisture sensor.

  • Page 93: Motor Area

    Fault messages & troubleshooting 14.5 Motor area Warning: electric shock! Danger of death! DANGER When working on the power board, make sure that energized parts are ex- posed. Work on these components during operation and up to 3 minutes after enabling is not allows.

  • Page 94: Fan Defective Or Temperature Limiter Triggered (702)

    Fault messages & troubleshooting Fan defective or temperature limiter triggered (702) Description The control board A1 does not receive any response via the CAN bus cable from fan motor M10. There is an error in the safety circuit or fan area.
  • Page 95 Fault messages & troubleshooting Continued from previous page Does the fault appear only sporadically? Perform a software update to the latest version. Check thermal switch B0 and cooling fan for proper operation. Make sure that the air intake area is not dirty.

  • Page 96: Fan Defective. Cooking Program Was Cancelled (701)

    Fault messages & troubleshooting Fan defective. Cooking program was cancelled (701) Description Description The control board A1 does not receive any response via the CAN bus cable from fan motor M10 when the fan is active. Troubleshooting Fan defective or temperature limiter triggered (702) Top fan defective.
  • Page 97 Fault messages & troubleshooting Troubleshooting Switch unit on and measure voltage at main contactor Q1, terminals A1 and A2. Is voltage present at the main contactor (230 V) and is it energized (switched on)? No voltage present. There is an error in the STL Voltage present.
  • Page 98 Fault messages & troubleshooting Continued from previous page Does the fault appear only sporadically? Update software to version 1.69 or higher. Replace communication cable between motor control and motor for test purposes and perform test run. Switch unit on "I." Error eliminated? Check the output voltage at connector X2 between terminals 1 and 2.

  • Page 99: Fan_Id23: Fan Error: Attempt To Restart

    Fault messages & troubleshooting FAN_ID23: Fan error: Attempt to restart Description The control board A1 does not receive any response regarding speed from fan motor M10. There is either a problem with the 320 V voltage supply from the power board or a fault in the fan. Troubleshooting Switch off unit and restart.
  • Page 100 Fault messages & troubleshooting Troubleshooting See "FAN_ID23: Fan error: Try restarting". Service-instructions...

  • Page 101: Water Area

    Fault messages & troubleshooting 14.6 Water area Water pressure too low (709) Overview a Pressure switch c Water supply pipe in the cooking chamber b Sieve Troubleshooting The water pressure at the water connection must be at least 2 bar. Service-instructions...
  • Page 102 Fault messages & troubleshooting Soft water connection attached and water valve at site open? Connect water supply or open water valve. Is the fault message displayed continuously? Check sieve on the water connection for soiling. To Check the on-site water pressure while observing do this, remove the on-site water connection to the nearby water consumers.

  • Page 103: Water Pressure During Waveclean Too Low

    Fault messages & troubleshooting Water pressure during WaveClean too low Description This fault message is displayed if the pressure switch registered a water pressure that is too low during WaveClean. The program is stopped until the water pressure is sufficiently high again. Troubleshooting Ensure customer-supplied water supply on the soft water connection of unit.

  • Page 104: Electronics / Control Area

    Fault messages & troubleshooting 14.7 Electronics / control area Overtemperature control (TMP_ID2) Description The temperature sensor on the control board is measuring a temperature of >75°C (167°F). The unit is no longer operational until it cools down. Troubleshooting With software version 1.71, the temperature threshold was increased from 70°C (158°F) to 75°C (175°F).

  • Page 105: Critical Temperature In The Electronics (Mmi_Id50)

    Fault messages & troubleshooting Critical temperature in the electronics (MMI_ID50) Description The temperature sensor on the control board is measuring a temperature of >75°C (167°F). The unit is no longer operational until it cools down. Troubleshooting With software version 1.71, the temperature threshold was increased from 70°C (158°F) to 75°C (175°F).

  • Page 106: Failure To Access External Eeprom (Sof_Id12)

    Fault messages & troubleshooting Failure to access external EEPROM (SOF_ID12) Description It is not possible to access the digital key (EEPROM). Troubleshooting Make sure that the digital key is oriented correctly and inserted fully. The side with the hole must point to the sensor connections. Control board defective.

  • Page 107: 5009: The Application Could Not Be Started. Application Is Restarting

    Fault messages & troubleshooting Troubleshooting Check content and structure of the USB stick. Ensure that the USB interface is functioning properly. On USB sticks with an LED, the LED must be on. Check communication, e.g. by exporting HACCP data Use a different USB stick If the message appears after a software update, confirm by pressing "OK".
  • Page 108 Fault messages & troubleshooting Troubleshooting takes place by disconnecting individual CAN bus connections. Other error messages are generated in the process. The decisive factor is that the original message "5009 or 5010" is no longer displayed. Disconnect CAN bus cable between control board and motor.

  • Page 109: 5010: The Application Could Not Be Started. Restore Configuration Backup

    Fault messages & troubleshooting 5010: The application could not be started. Restore configuration backup? Description Starting the software is not possible because of an error. The system will attempt to restore the configuration. Troubleshooting Confirm message. An automatic restore starts. Next, update the software.

  • Page 110: Door Is Open - Cooking Program Was Stopped

    Fault messages & troubleshooting Check the electrical connections and screw connections in the area of the mains connection terminal, transformer and power line to the control board. Replace control board. It supplies voltage to the operating panel. Replace transformer. Replace operating panel. Door is open - cooking program was stopped Description During fault-free operation, this message appears if the cooking...

  • Page 111: Gas Area

    Fault messages & troubleshooting 14.8 Gas area No gas (OTH_ID1) The error message appears if there was no response to the first gas request when the program was started. If the error message appears sporadically, there is often an on-site supply problem. Does the error message appear permanently or sporadically? Sporadic Permanent...

  • Page 112: No Gas (Top)(Oth_Id2)

    Fault messages & troubleshooting No gas (top)(OTH_ID2) Description The error message appears if there was no response to the first gas request when the program was started. For floor standing units, the error refers to the upper burner. Troubleshooting Troubleshooting as for error message No gas No gas (bottom)(OTH_ID3) Description The error message appears if there was no response to the first gas...

  • Page 113: No Flame (Bottom)(Oth_Id6)

    Fault messages & troubleshooting No flame (bottom)(OTH_ID6) Description Description The error message appears if the flame was detected during the first gas request at program start (feedback from ionization electrode present) and then lost again (no feedback from ionization electrode). For floor standing units, the error refers to the lower burner.

  • Page 114: Communication Fault Between I/O And Ignition Module (Oth_Id25)

    Fault messages & troubleshooting Communication fault between I/O and ignition module (OTH_ID25) Description There is a communication fault between the control board and ignition module. Troubleshooting Replace CAN bus cable between control board, connector X4 and ignition module. Error eliminated? Replace ignition module.

  • Page 115: Communication Fault Between I/O And Ignition Module (Bottom) (Oth_Id27)

    Fault messages & troubleshooting Communication fault between I/O and ignition module (bottom) (OTH_ID27) Description There is a communication fault between the control board and ignition module for the lower burner. Troubleshooting Replace CAN bus cable between control board, connector X3 and ignition module. Error eliminated? Replace ignition module.

  • Page 116: Gas_Id12: Gas Error

    Fault messages & troubleshooting GAS_ID12: Gas error Description The error message appears sporadically or continuously. The device is no longer ready for operation. Troubleshooting Replace ignition module. Ensure that the plug on the ignition module is undamaged. GAS_ID13: Flame fault during operation Description The error message appears sporadically or continuously.
  • Page 117 Fault messages & troubleshooting The transformer (b) is only supplied with voltage with active gas request. INFORMATION Troubleshooting Check the resistance of the glow electrode when it has cooled down. To do this, disconnect the plug at the corresponding transformer (24V AC output side at T10 / T20). Perform measurement on the connector.

  • Page 118: Inspection Of The Gas Solenoid Valve

    Fault messages & troubleshooting Inspection of the gas solenoid valve Preparing for testing a Offset measuring connection b Pressure measuring device (OUT) Prerequisite 1. Unit dead. 2. On-site gas supply shut off. 3. Left side wall removed. Preparing to measure the 4.

  • Page 119: Testing The Heat Exchanger

    Fault messages & troubleshooting Testing the heat exchanger Preparing for testing a Offset measuring connection b Pressure measuring device (OUT) Prerequisite 1. Unit dead. 2. On-site gas supply shut off. 3. Left side wall removed. Preparing to measure the 4. Unscrew the sealing screw of the pressure measurement nozzle pressure (OUT) on the gas solenoid valve.

  • Page 120: Grease Collection System

    Fault messages & troubleshooting 14.10 Grease collection system Grease pump Nature and source of danger INFORMATION Install backflush fitting on grease drain hose before testing. Switch on grease pump G40 via relay test (K13) in the service menu. Does the pump switch on (noise)? Is 120V present at relay K40 between terminals A1 Check hose and piping for blockage.

  • Page 121: Solenoid Valve Flushing

    Fault messages & troubleshooting Solenoid valve flushing Nature and source of danger INFORMATION Install backflush fitting on grease drain hose before testing. Before checking the solenoid valve, make sure that the grease pump is working properly. Switch on solenoid valve K41 via relay test (K14) in the service menu.
  • Page 122 Fault messages & troubleshooting Service-instructions...
  • Page 124 Henny Penny Corporation P.O.Box 60 Eaton,OH 45320 Phone +1 937 456-8400 Fax +1 937 456-8402 *FM06-143A* Toll free in USA Phone +1 937 417-8417 Henny Penny Corp., Eaton, Ohio 45320, Revised 2/3/2023 Fax +1 937 417-8434 www.hennypenny.com...

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