Troubleshooting - Microplex SOLID 60E-2 Operator's Manual

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8. Troubleshooting

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MICROPLEX
Mantenimiento Periféricos Informáticos SL C/Canteras, 15 28860 Paracuellos de Jarama Tel: 00 34 917481604 WEB: https://mpi.com.es
When an error occurs, a corresponding error message is displayed
in the control panel (see section 8.2).
Please address the problems described in section 8.1 and 8.2
yourself, especially the consumable replacement.
Only a MICROPLEX authorized operator or service engineer should
address printer problems for which no remedies are given in the
following pages. Such kind of errors will be displayed only by the
word "ERROR" and a hex number (e.g. [E001A]).
When reporting a problem to your service engineer, please give him
the exact error message. That helps to localize the error more
quickly.
If an error message indicates a paper jam, a print repetition will be
necessary.
The printer is provided with an automatic jam safety routine to
prevent a loss of information.
This automatically jam safety routine can also be switched off, if the
user wants to take up the print job at a passage chosen by himself
(see section 5.6 Clearing the Input Buffer).
Operator's Manual SOLID 60E-2
Troubleshooting 131
Edition 2.1