Contacting Us - Thermo Scientific Nicolet iS5 LS User Manual

Contacting Us

Thermo Scientific
For U.S. Technical Support, please contact:
Unity Lab Services
Part of Thermo Fisher Scientific
5225 Verona Road
Madison, WI 53711-4495 U.S.A.
Telephone: 1 800 532 4752
E-mail: us.techsupport.analyze@thermofisher.com
For International Support, please contact:
Thermo Fisher Scientific
Telephone: +1 608 273 5017
E-mail: support.madison@thermofisher.com
If you have problems with your system, refer to the
the troubleshooting information doesn't help you solve the problem, call or e-mail Technical
Support using the information provided above.
Note To expedite and assist in problem diagnosis, please be prepared to send us a copy of
your diagnostics log. The diagnostics log includes a history of important system
parameters and events that occur during system operation. The information can be
downloaded to the computer or portable media and sent to our Technical Support group.
For more information, find the "Retrieving the Diagnostic Log" topic in the
qPro Operator Help system.
If you need to send the instrument to us for repair, call or e-mail us first for any shipping
requirements or other instructions.
and Excel
troubleshooting information
Nicolet iS5 LS User Guide
1
About the Instrument
for help. If
3