Xerox Phaser 6115MFP Service Manual page 183

Phaser 6115MFP Multifunction Product Service Manual
Troubleshooting Reference Table
Applicable Parts
Toner Cartridge (See consumables parts
list)
Imaging Unit, PL4.15.9
Transfer Belt Unit, PL4.15.5
Laser Unit, PL4.14.1
Troubleshooting Procedure Table
Step Actions and Questions
Inspect the Imaging Unit.
1
Are there scratches on the
photo conductor surface?
Is the outside of the surface
2
dirty?
Is the developing bias
3
contact terminal of the
Toner Cartridge in good
contact?
Check the connectors and
4
terminal contacts of the
Laser Unit.
Are the connectors,
window surface, and
contact terminals
connected properly?
Has the problem been
5
eliminated?
Print-Quality Troubleshooting
Example Print
Chrysanthemum x morifolium
Yes No
Replace the Imaging Go to Step 2.
Unit (page 8-13).
Carefully clean the Go to Step 3.
surface. If the problem
persists, go to Step 3.
Go to Step 4. Clean the contact
terminal.
Go to Step 5. Reseat the connectors
and clean the terminal
contacts. If the
problem persists, go to
Step 5.
Complete Replace the following
units, listed in order,
until problem is
eliminated:
(page 8-15)
(page 7-11)
(page 8-33)
Background Contamination
Laser Unit
Toner Cartridge
Transfer belt Unit
5-25