Rack Rotation Failure - Xerox Phaser 6115MFP Service Manual

Error Codes and Messages
17H Rack Rotation Failure
Applicable Status Code
Initial Actions
3-22
Faulty rack sensor or rack motor.
17H:

Rack Rotation Failure

Remove power from the system and reboot.
Print a test page.
Troubleshooting Reference Table
Applicable Parts
Rack Positioning Sensor,
PL4.3.12
Rack Motor, PL4.13.9
Warning
To avoid the potential of electric shock, ensure the power to the printer is
off and the power cord is disconnected from the wall outlet prior to
performing each step of the following troubleshooting procedure.
Troubleshooting Procedure Table
Step Action and Questions
Check the Rack Motor connector P/J30.
1
Is the connector seated properly?
2 Check the Rack Motor for proper
operation.
Is the motor operational?
Check the Engine Control Board
3
connector P/J5.
Is the connector seated properly.
Wiring and Plug/Jack References
Print Engine Board Plug/Jack Designators
(page 10-3)
Engine Control Board to Miscellaneous Motor
and Sensor Wiring (page 10-17)
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Phaser 6115MFP Multifunction Product Service Manual
No
Reseat the
connector and
go to Step 2.
Replace the
motor
(page 8-101). If
the problem
persists, go to
Step 3.
Reseat the
connector. If the
problem
persists, go to
Step 4.