Uneven Pitch - Xerox Phaser 6115MFP Service Manual

Print-Quality Troubleshooting

Uneven Pitch

Initial Actions
5-14
Troubleshooting Procedure Table
Step Actions and Questions
1 Execute a print job sent
from a computer.
Does the defect occur on
the printed output?
2 This defect often occurs
when foreign material (i.e.
paper dust, toner or other
material) deposits on the
document glass or CVT
window. The scanhead will
detect the foreign material
while scanning, and the
defect will appear as
streaks or spots on copy
output.
Thoroughly clean both the
document glass and CVT
window.
Does the defect still occur?
3 Reseat all connectors and
cables between the Scanner
Unit and the Image
Processor Board, and then
make another copy.
Does the defect still occur?
The print on the copy is on an uneven skew from the original.
Verify the media used is supported by this printer.
Verify the media settings are correct at the Control Panel.
Yes
The problem is not
with Scanner Unit, it is
a problem within the
print image system.
Got to page 5-17 to
continue
troubleshooting the
image print image
process.
Go to Step 3.
Replace the Scanner
Unit (page 8-25).
Phaser 6115MFP Multifunction Product Service Manual
No
The problem is
associated with the
scanner system.
Go to Step 2.
Complete.
Complete.