Direct Page; Flexible Sip Header Configuration To Sip Trunk Provider; Restricted Cli In Sip Header; Display Only Caller Identification Instead Of Transfer Information - Mitel MiVoice Office 250 Administration Manual

Unified voice messaging
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Features and Programming Guide

Direct Page

Direct Page is an enhancement to the existing Page feature, which allows you to page to the
loudspeaker of an individual IP/ Digital Phone instead of a whole Paging Zone.
To configure an IP/ Digital Phone as a destination for Direct Page the phone must be
assigned to a Paging Zone, which has the Use zone for Direct Page option enabled. This
is disabled by default.
A Direct Page is then activated by dialing 7 (Default Feature Code for Paging), followed by
the configured Paging Zone, and then the extension number of the phone you want to
Direct Page.
Direct Page can only be activated by Phones that have the Initiate Direct Page flag set to
Yes.
Analog and SIP phones cannot receive a Direct Page, but can initiate a Direct Page to an
IP/ Digital Phone.

Flexible SIP Header Configuration to SIP Trunk Provider

There are new fields available in the SIP Trunk Group configuration that allows to define which
Caller ID information is sent to the SIP provider.

Restricted CLI in SIP Header

The caller identification can be withheld within the SIP header.

Display only Caller Identification instead of Transfer Information

A new Phone flag allows you to suppress transfer information and instead display caller
identification and name when the incoming call is ringing.

Alternate Lamp Indication on Phone/ PKM Keys

Previously, MiVoice Office 250 lamp indication used three flashing rhythms (ringing: quick, hold
from yourself: moderate, everything else: slow). A new system flag Use alternate key lamp
indication for Phone status allows a clearer difference (ringing: slow, hold from anyone:
moderate, active calls: continuously lit).

Release Key

Actual desktop phones on MiVoice Office 250 do not have the old "infinity key" to release a call
with a simple keyclick. For example, a receptionist with a headset still had to use the hook in
the cradle of the desktop phone to release calls. Now it is possible to configure the release
call functionality on any phone key. The configuration can also be defined by the user in the
User Web Portal (UWP).
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