Common Service Desktop (Csd); Error Logs - GE Voluson E Series Service Manual

Diagnostics/Troubleshooting

7.6 Common Service Desktop (CSD)

There are different possibilities to access the Common Service Desktop and its available features:
•
Local Access
•
Remote Access
operation system. Remote access to the Voluson E-Series system requires permission and customer
input to run diagnostics.
Whenever any hardware diagnostic tests have to be executed on site, the CSD must be accessed via the -
All Programs - Voluson - GE Field Engineer - Common Service Desktop .
The navigation bar at the top of the screen shows the top level menu choices.
Note As described in
access to common service components. The Service platform is designed for GE personnel and as such is
in English only. There is no multi-lingual capability.
Content in this section

7.6.1 Error Logs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14

7.6.2 Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.3 Image Quality - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.4 Calibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.5 Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
7.6.6 Utilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
7.6.7 Replacement - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
7.6.8 PM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
7.6.1 Error Logs
When the Error Logs page is selected, different log viewing options are available.
Select the Log Viewer option in the left pane of the Error Logs page. Available logs are displayed in a
separate window.
7-14
: via Setup - Administration -
: This offers GE technicians the possibility to view the entire customer's desktop and
Figure 7-14 Common Service Desktop - Home
Section 5.13 on page 5-49
Figure 7-15 Common Service Desktop - Error Logs
Service page
, the service platform uses a web-based user interface to provide
Voluson E-Series Service Manual
5539550APB Revision 6