Service Platform; Introduction; Service Platform - Access And Security - GE Voluson E Series Service Manual

Components and Functions (Theory)

5.12 Service Platform

5.12.1 Introduction

InSite is the connectivity to the Voluson E-Series system that allows GE to deliver remote diagnostics
capability. InSite is your direct link with a GE Online Service Engineer or Applications Support Engineer, or a
Request for Service via the InSite link (
The GE icon in the status bar change symbol and color depending on ongoing activity; see
page 7-13
.

5.12.2 Service Platform - Access and Security

The Service Platform has different access and security user levels. Each user is only granted access to the
tools that are authorized for their use.
There are different possibilities to access the Common Service Desktop and its available features:
•
Local Access
•
Remote Access
operation system. Remote access to the Voluson E-Series system requires permission and customer
input to run diagnostics.
5.12.2.1 Local Access
1. If not already in read mode, Freeze the image.
2. Press the Utilities key on the control console.
3. In the "Utilities" menu touch the
4. On the right side of the screen select
5. Enter the password « she » and click the
5-27 on page 5-50
6. Click the
7. As soon as the GEHC Service Home Page appears, select "Operator" from the pull-down menu, enter
the password <uls> and then click
Figure 5-24 Service Login
The Common Service Desktop (CSD) is started and the
appears. The navigation bar at the top of the screen allows to select different tools.
For more detailed information see
5-48
GE icon) at the right bottom of the display screen.
: via Setup - Administration -
: This offers GE technicians the possibility to view the entire customer's desktop and
Setup button to invoke the setup desktop on the screen.
).
CSD button.
Okay .
Section 7.6 "Common Service Desktop (CSD)" on page 7-14
Service page
Administration and then click the Service tab.
Accept button to display the Service Tools page (see
Home page - containing basic System Information -
Table 7-3 on
Figure
.
Voluson E-Series Service Manual
5539550APB Revision 6