Epson Workforce Pro WF-C8690DWF Manuals

Manuals and User Guides for Epson Workforce Pro WF-C8690DWF. We have 2 Epson Workforce Pro WF-C8690DWF manuals available for free PDF download: User Manual

Epson Workforce Pro WF-C8690DWF User Manual (456 pages)

Brand: Epson | Category: All in One Printer | Size: 5.05 MB

Table of Contents
3
WF-C8690 User's Guide
15
Product Basics
16
Installing the Optional Cabinet and Paper Cassettes
16
Installing the Optional Cabinet
16
Installing the Optional Paper Cassette Units
24
Enabling the Optional Paper Cassettes - Windows
31
Enabling the Optional Paper Cassettes - Mac
32
Using the Control Panel
34
Control Panel Buttons and Lights
34
Status Icon Information
35
Selecting the Date and Time
36
Selecting Your Country or Region
38
Setting a Password and Locking the Control Panel
39
Entering Characters on the LCD Screen
42
Using Presets
42
Setting User Feature Restrictions (Access Control)
45
Changing LCD Screen Language
46
Adjusting Control Panel Sounds
46
Adjusting the Screen Brightness
47
Turning off the Operation Time out Setting
48
Preventing PC Connection Via USB
49
Product Parts Locations
50
Product Parts - Front
51
Product Parts - Inside
54
Product Parts - Back
56
Using Power Saving Settings
57
Changing the Sleep Timer Settings
57
Changing the Power off Timer Settings
59
Epson Connect Solutions for Smartphones, Tablets, and more
59
Setting up Epson Connect Services
60
Using Epson Email Print
61
Using the Epson Iprint Mobile App
62
Using Epson Remote Print
63
Using Epson Scan to Cloud
63
Using Airprint
64
Using Google Cloud Print
64
Setting up Google Cloud Print on a Chromebook
65
Android Printing Using the Epson Print Enabler
66
Using Fire os Printing
67
Using Windows 10 Mobile Printing
67
Using Epson Print and Scan App with Windows Tablets
68
Using the Mopria Print Service
68
Printing and Scanning with NFC from Your Android Device
69
Wi-Fi or Wired Networking
71
Network Security Recommendations
71
Wi-Fi Infrastructure Mode Setup
72
Selecting Wireless Network Settings from the Control Panel
73
Wi-Fi Direct Mode Setup
75
Enabling Wi-Fi Direct Mode
75
Wi-Fi Protected Setup (WPS)
77
Using WPS to Connect to a Network
77
Printing a Network Status Sheet
78
Configuring Email Server Settings
79
Changing or Updating Network Connections
81
Accessing the Web Config Utility
81
Changing a USB Connection to a Wi-Fi Connection
81
Changing a Wi-Fi Connection to a Wired Network Connection
82
Connecting to a New Wi-Fi Router
82
Disabling Wi-Fi Features
83
Enabling Epson Universal Print Driver (PCL) or Postscript Printing
84
Installing the Epson Universal Print Driver - Windows
84
Installing the Postscript (PS3) Printer Software - Windows
88
Installing the Postscript (PS3) Printer Software - Mac
88
Selecting PDL (Page Description Language) Settings
89
PDL Print Configuration Options
90
Selecting Printer Language and Interface Settings
93
Printing Language and Interface Options
94
Printing a PCL or PS3 (Postscript) Status Sheet
95
Loading Paper
96
Loading Paper in the Cassette
96
Loading Paper and Envelopes in the Rear Paper Feed Slot
99
Paper Loading Capacity
102
Double-Sided Printing Paper Types
108
Available Epson Papers
109
Paper or Media Type Settings - Printing Software
111
Selecting the Paper Settings for each Source - Control Panel
112
Paper Type Settings - Control Panel
113
Selecting Default Paper Settings - Administrator
114
Selecting the Default Printer Settings
114
Paper Source Settings Options
115
Selecting the Universal Print Settings
116
Universal Print Settings Options
117
Placing Originals on the Product
119
Placing Originals on the Scanner Glass
119
Placing Originals in the Automatic Document Feeder
120
Copying
126
Copying Documents or Photos
126
Copying Options
127
Printing from a Computer
131
Printing with the Standard Epson Printer Software - Windows
131
Selecting Basic Print Settings - Windows
132
Paper Source Options - Windows
134
Print Quality Options - Windows
134
Multi-Page Printing Options - Windows
135
Selecting Double-Sided Printing Settings - Windows
135
Double-Sided Printing Options - Windows
139
Print Density Adjustments - Windows
139
Selecting Additional Layout and Print Options - Windows
140
Custom Color Correction Options - Windows
142
Image Options and Additional Settings - Windows
143
Header/Footer Settings - Windows
144
Selecting a Printing Preset - Windows
145
Selecting Extended Settings - Windows
146
Extended Settings - Windows
148
Printing Your Document or Photo - Windows
150
Locking Printer Settings - Windows
150
Locked Setting Options
152
Entering a User ID and Password for Printing
153
Selecting Default Print Settings - Windows
154
Changing the Language of the Printer Software Screens
155
Changing Automatic Update Options
156
Printing with the Built-In Epson Driver - Windows 10 S
157
Selecting Print Settings - Windows 10 S
158
Printing with the Epson Standard Printer Software - Mac
161
Selecting Basic Print Settings - Mac
162
Paper Source Options - Mac
165
Print Quality Options - Mac
166
Print Options - Mac
166
Selecting Page Setup Settings - Mac
166
Selecting Print Layout Options - Mac
167
Selecting Double-Sided Printing Settings - Mac
168
Double-Sided Printing Options and Adjustments - Mac
169
Managing Color - Mac
170
Color Matching and Color Options - Mac
171
Selecting Printing Preferences - Mac
172
Printing Preferences - Mac
173
Printing Your Document or Photo - Mac
174
Checking Print Status - Mac
175
Printing with the Epson Universal Print Driver - Windows
175
Synchronizing Printer Settings - Epson Universal Print Driver - Windows
176
Selecting Basic Print Settings - Epson Universal Print Driver - Windows
178
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows
181
Selecting Maintenance Options - Epson Universal Print Driver - Windows
184
Extended Settings - Epson Universal Print Driver - Windows
185
Selecting Default Print Settings - Epson Universal Print Driver - Windows
186
Locking Printer Settings - Epson Universal Print Driver - Windows
188
Epson Universal Print Driver Locked Setting Options
189
Adding Network Printers - Epson Universal Print Driver - Windows
190
Printing with the Postscript (PS3) Printer Software - Windows
193
Enabling the Optional Paper Cassettes - Postscript Printer Software - Windows
193
Selecting Basic Print Settings - Postscript Printer Software - Windows
194
Selecting Additional Layout and Print Options - Postscript Printer Software - Windows
198
Selecting Default Print Settings - Postscript Printer Software - Windows
199
Printing with the Postscript (PS3) Printer Software - Mac
200
Enabling the Optional Paper Cassettes - Postscript Printer Software - Mac
201
Selecting Basic Print Settings - Postscript Printer Software - Mac
202
Selecting Page Setup Settings - Postscript Printer Software - Mac
207
Selecting Print Layout Options - Postscript Printer Software - Mac
208
Sizing Printed Images - Postscript Printer Software - Mac
209
Managing Color - Postscript Printer Software - Mac
209
Printing Your Document or Photo - Postscript Printer Software - Mac
210
Checking Print Status - Postscript Printer Software - Mac
211
Cancelling Printing Using a Product Button
211
Scanning
213
Starting a Scan
213
Starting a Scan Using the Product Control Panel
213
Scanning to a Network Folder or FTP Server
215
Scanning to Email
217
Adding and Assigning Scan Jobs with Document Capture Pro - Windows
219
Adding and Assigning Scan Jobs with Document Capture - Mac
222
Scanning to a Memory Device
222
Scanning to the Cloud
224
Scanning Using Web Services for Devices (WSD) - Windows
225
Control Panel Scanning Options
226
Starting a Scan Using the Epson Scan 2 Icon
228
Starting a Scan from a Scanning Program
230
Starting a Scan from a Smart Device
232
Entering a User ID and Password for Scanning
232
Scanning with Document Capture or Document Capture Pro
233
Setting the Operation Mode on the Product Control Panel
234
Scanning with Document Capture Pro in Simple View - Windows
234
Scanning with Document Capture Pro in Standard View - Windows
237
Scanning with Document Capture - Mac
240
Scanning in Epson Scan 2
243
Available Document Source Settings
246
Additional Scanning Settings - Main Settings Tab
246
Additional Scanning Settings - Advanced Settings Tab
247
Saving Scanned Documents as a Searchable PDF
248
Image Format Options
250
Scan Resolution Guidelines
250
Scanning Special Projects
251
Scanning to a Sharepoint Server or Cloud Service - Windows
251
Scanning to a Sharepoint Server or Cloud Service - Mac
254
Scanning Multi-Page Originals as Separate Files
255
Faxing
259
Connecting a Telephone or Answering Machine
259
Setting up Fax Features
264
Setting up Basic Fax Features
264
Using the Fax Setting Wizard
264
Selecting the Line Type
266
Setting the Number of Rings to Answer
267
Selecting Advanced Fax Settings
267
Send Settings - Fax
268
Receive Settings - Fax
269
Report Settings - Fax
271
Basic Settings - Fax
272
Security Settings - Fax
274
Setting up the Fax Utility - Windows
275
Setting up Fax Features Using the Fax Utility - Mac
277
Setting up Contacts and Contact Groups
278
Setting up Contacts Using the Product Control Panel
279
Creating a Contact
279
Editing or Deleting a Contact
281
Creating a Contact Group
282
Editing or Deleting a Contact Group
283
Importing Contacts Using the Fax Utility - Windows
284
Setting up Speed/Group Dial Lists Using the Fax Utility - Mac
287
Sending Faxes
289
Sending Faxes from the Product Control Panel
289
Sending a Fax Using the Keypad, Contact List, or History
289
Fax Sending Options
292
Sending a Fax at a Specified Time
294
Sending a Fax on Demand
295
Sending a Stored Fax
296
Dialing Fax Numbers from a Connected Telephone
297
Sending Faxes Using the Fax Utility - Windows
298
Sending Faxes Using the Fax Utility - Mac
301
Receiving Faxes
304
Fax Reception
304
Receiving Faxes Automatically
305
Receiving Faxes Manually
305
Forwarding Received Faxes
306
Receiving a Fax by Polling
306
Saving Faxes to an External USB Device
307
Saving and Viewing Received Faxes
308
Selecting Received Fax Options Using the Fax Utility - Windows
309
Checking Fax Status
312
Printing Fax Reports
313
Fax Report Options
313
Using External USB Devices with Your Product
315
Connecting a USB Device
315
USB Device Photo File Specifications
315
Disconnecting a USB Device
316
Viewing and Printing from the LCD Screen
316
Printing JPEG Photos
316
Printing TIFF and PDF Files
318
Print Setting Options - Device Mode
319
Transferring Files on a USB Device
321
Setting up File Sharing for File Transfers from Your Computer
321
Transferring Files from a USB Device to Your Computer
322
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers
324
Check Cartridge and Maintenance Box Status
324
Checking Ink Status on the LCD Screen
325
Checking Ink and Maintenance Box Status - Windows
326
Checking Cartridge and Maintenance Box Status - Mac
328
Purchase Epson Ink Cartridges and Maintenance Box
330
Ink Cartridge Part Numbers
330
Removing and Installing Ink Cartridges
331
Printing with Black Ink and Expended Color Cartridges
335
Printing with Expended Color Cartridges - Windows
335
Printing with Expended Color Cartridges - Mac
336
Conserving Low Black Ink with Windows
338
Maintenance Box Replacement
338
Replacing the Rollers for Paper Cassette 1
339
Replacing the Rollers for Paper Cassettes 2 to 4
344
Resetting the Roller Counter on the LCD Screen
350
Adjusting Print Quality
352
Print Head Maintenance
352
Print Head Nozzle Check
353
Checking the Nozzles Using the Product Control Panel
353
Checking the Nozzles Using a Computer Utility
355
Print Head Cleaning
357
Cleaning the Print Head Using the Product Control Panel
358
Cleaning the Print Head Using a Computer Utility
359
Print Head Alignment
361
Aligning the Print Head Using the Product Control Panel
362
Print Quality Adjustment
362
Adjusting the Print Quality Using the Product Control Panel
363
Adjusting the Quality for each Paper Type
364
Cleaning the Paper Guide
367
Cleaning and Transporting Your Product
368
Cleaning Your Product
368
Transporting Your Product
372
Solving Problems
374
Checking for Software Updates
374
Product Status Messages
375
Job Status Error Codes
378
Running a Product Check
382
Resetting Control Panel Defaults
383
Solving Setup Problems
384
Product Does Not Turn on or off
384
Noise after Ink Installation
385
Software Installation Problems
385
Solving Network Problems
386
Product Cannot Connect to a Wireless Router or Access Point
386
Network Software Cannot Find Product on a Network
387
Product Does Not Appear in Mac Printer Window
388
Cannot Print over a Network
389
Cannot Scan over a Network
390
Solving Copying Problems
391
Product Makes Noise, but Nothing Copies
392
Product Makes Noise When It Sits for a While
392
Originals Do Not Feed from the Automatic Document Feeder
392
Solving Paper Problems
393
Paper Feeding Problems
394
Paper Jams Inside the Printer
395
Paper Ejection Problems
395
Solving Problems Printing from a Computer
396
Nothing Prints
396
Product Icon Does Not Appear in Windows Taskbar
397
Printing Is Slow
397
Solving Postscript Printing Problems
399
Nothing Prints Using the Postscript Printing Software
399
Documents Print Incorrectly Using the Postscript Printing Software
400
Accessing Printer Properties - Postscript - Windows
400
Solving Page Layout and Content Problems
401
Inverted Image
401
Too Many Copies Print
401
Blank Pages Print
402
Incorrect Margins on Printout
402
Incorrect Characters Print
403
Incorrect Image Size or Position
403
Slanted Printout
404
Solving Print Quality Problems
404
White or Dark Lines in Printout
405
Blurry or Smeared Printout
405
Faint Printout or Printout Has Gaps
407
Grainy Printout
408
Incorrect Colors
409
Solving Scanning Problems
410
Scanning Software Does Not Operate Correctly
410
Cannot Start Epson Scan 2
410
Solving Scanned Image Quality Problems
411
Image Consists of a few Dots Only
412
Line of Dots Appears in All Scanned Images
412
Straight Lines in an Image Appear Crooked
413
Image Is Distorted or Blurry
413
Image Colors Are Patchy at the Edges
413
Image Is too Dark
414
Back of Original Image Appears in Scanned Image
414
Ripple Patterns Appear in an Image
414
Scanned Image Colors Do Not Match Original Colors
415
Scanned Image Edges Are Cropped
415
Solving Faxing Problems
415
Cannot Send or Receive Faxes
416
Cannot Receive Faxes with a Telephone Connected to Your Product
418
Fax Memory Full Error Appears
418
Sent Fax Quality Is Poor
419
Sent Fax Is Received in an Incorrect Size
419
Received Fax Quality Is Poor
420
Received Fax Is Not Printed
420
Solving USB Device Problems
421
Cannot View or Print from a USB Device
421
Cannot Save Files on a USB Device
421
Cannot Transfer Files to or from a USB Device
422
Uninstall Your Product Software
422
Uninstalling Product Software - Windows
422
Uninstalling Product Software - Mac
423
Where to Get Help
424
Technical Specifications
426
Windows System Requirements
426
Mac System Requirements
427
Paper Specifications
428
Printable Area Specifications
429
Automatic Document Feeder (ADF) Specifications
430
Scanning Specifications
430
Fax Specifications
431
Ink Cartridge Specifications
432
Dimension Specifications
433
Electrical Specifications
433
Environmental Specifications
434
Interface Specifications
434
External USB Device Specifications
434
Network Interface Specifications
435
Safety and Approvals Specifications
436
Postscript Fonts
437
PCL Fonts
438
PCL Mode 5 Symbol Sets
441
Notices
444
Important Safety Instructions
444
General Product Safety Instructions
444
Ink Cartridge Safety Instructions
446
Wireless Connection Safety Instructions
447
LCD Screen Safety Instructions
447
Telephone Equipment Safety Instructions
448
FCC Compliance Statement
448
Binding Arbitration and Class Waiver
451
Trademarks
454
Copyright Notice
454
Libtiff Software Acknowledgment
455
A Note Concerning Responsible Use of Copyrighted Materials
456
Default Delay Times for Power Management for Epson Products
456
Copyright Attribution
456

Epson Workforce Pro WF-C8690DWF User Manual (273 pages)

Brand: Epson | Category: Printer | Size: 9.03 MB

Table of Contents
2
About this Manual
7
Introduction to the Manuals
7
Using the Manual to Search for Information
7
Marks and Symbols
9
Descriptions Used in this Manual
9
Operating System References
9
Important Instructions
11
Safety Instructions
11
Printer Advisories and Warnings
12
Advisories and Warnings for Setting Up/Using the Printer
12
Advisories and Warnings for Using the Printer with a Wireless Connection
13
Advisories and Warnings for Using the Touchscreen
14
Advisories and Warnings for Using the Optional Cabinet
14
Protecting Your Personal Information
14
Printer Basics
15
Part Names and Functions
15
Control Panel
19
Basic Screen Configuration
20
Icons Displayed in the LCD Screen
20
Touch Screen Operations
22
Entering Characters
23
Job/Status Screen Configuration
24
Viewing Animations
24
Preparing the Printer
26
Loading Papers
26
Available Paper and Capacities
26
Paper Handling Precautions
29
Loading Paper in the Paper Cassette
30
Loading Paper in the Rear Paper Feed
32
Loading Envelopes and Precautions
34
Loading Long Papers and Precautions
35
List of Paper Type
35
List of Detected Paper Sizes
36
Placing Originals
36
Detecting the Original Size Automatically
37
Available Originals for the ADF
37
Placing Originals on the ADF
38
Placing Originals on the Scanner Glass
40
Inserting an External USB Device
42
Inserting and Removing an External USB Device
42
Accessing an External USB Device from a Computer
42
Managing Contacts
43
Registering or Editing Contacts
43
Registering or Editing Grouped Contacts
44
Registering Frequently Used Contacts
45
Register Contacts on a Computer
45
Backing up Contacts Using a Computer
45
Registering Your Favorite Settings as a Preset
45
Menu Options for Presets
46
Menu Options for Settings
46
Menu Options for General Settings
46
Menu Options for Print Counter
54
Menu Options for Supply Status
55
Menu Options for Maintenance
55
Menu Options for Language
56
Menu Options for Printer Status/Print
56
Menu Options for Contacts Manager
57
Menu Options for User Settings
57
Menu Options for Authentication Device Status
57
Menu Options for Epson Open Platform Information
58
Saving Power
58
Saving Power - Control Panel
58
Printing
59
Printing from the Printer Driver on Windows
59
Accessing the Printer Driver
59
Printing Basics
59
Printing on 2-Sides
61
Printing Several Pages on One Sheet
62
Printing and Stacking in Page Order (Reverse Order Printing)
63
Printing a Reduced or Enlarged Document
63
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
64
Printing with a Header and Footer
70
Printing a Watermark
71
Printing Password-Protected Files
72
Printing Multiple Files Together
72
Printing Using the Color Universal Print Feature
73
Adjusting the Print Color
74
Printing to Emphasize Thin Lines
74
Printing Clear Bar Codes
75
Canceling Printing
75
Menu Options for the Printer Driver
75
Printing from the Postscript Printer Driver on Windows
78
Menu Options for the Postscript Printer Driver
79
Canceling Printing
80
Printing from the Printer Driver on Mac os
81
Printing Basics
81
Printing on 2-Sides
82
Printing Several Pages on One Sheet
83
Printing and Stacking in Page Order (Reverse Order Printing)
83
Printing a Reduced or Enlarged Document
84
Adjusting the Print Color
85
Canceling Printing
85
Menu Options for the Printer Driver
85
Making Operation Settings for the Mac os Printer Driver
87
Mac os
88
Menu Options for the Postscript Printer Driver
89
Canceling Printing
90
Printing Files from a Memory Device
90
Printing JPEG Files from a Memory Device
90
Printing PDF or TIFF Files from a Memory Device
91
Menu Options for Memory Device
92
Printing from Smart Devices
94
Using Epson Iprint
94
Using Epson Print Enabler
97
Using Airprint
98
Canceling Ongoing or Queued Jobs
99
Copying
100
Copying Basics
100
Copying on 2-Sides
100
Copying Multiple Originals Onto One Sheet
101
Basic Menu Options for Copying
101
Advanced Menu Options for Copying
103
Scanning
105
Scanning Using the Control Panel
105
Scanning to a Network Folder or FTP Server
105
Scanning to an Email
109
Scanning Using the Settings Registered on the Computer (Document Capture Pro)
112
Scanning to a Memory Device
115
Scanning to the Cloud
117
Scanning to a Computer (WSD)
119
Scanning from a Computer
121
Authenticating Users on Epson Scan 2 When Using Access Control
121
Scanning Using Epson Scan 2
121
Scanning from Smart Devices
124
Connecting from Smart Device by Wi-Fi Direct
124
Installing Epson Iprint
125
Scanning Using Epson Iprint
125
Scanning by Touching Smart Devices to the N-Mark
126
Faxing
128
Before Using Fax Features
128
Sending Faxes Using the Printer
128
Sending Faxes Using the Control Panel
128
Sending Faxes Dialing from the External Phone Device
130
Sending Faxes on Demand (Using Polling Send/Bulletin Board Box)
131
Various Ways of Sending Faxes
133
Receiving Faxes on the Printer
137
Receiving Incoming Faxes
137
Receiving Faxes by Making a Phone Call
139
Saving and Forwarding Received Faxes
141
Viewing Received Faxes Saved in the Printer on the LCD Screen
142
Menu Options for Faxing
143
Recipient
143
Fax Settings
143
More
145
Menu Options for Fax Box
146
Inbox/Confidential
146
Stored Documents
147
Polling Send/Board
148
Checking the Status or Logs for Fax Jobs
151
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
151
Checking Fax Jobs in Progress
152
Checking the Fax Job History
153
Reprinting Received Documents
153
Sending a Fax from a Computer
153
Sending Documents Created Using an Application (Windows)
154
Sending Documents Created Using an Application (Mac OS)
156
Receiving Faxes on a Computer
157
Saving Incoming Faxes on a Computer
158
Canceling the Feature that Saves Incoming Faxes to the Computer
158
Checking for New Faxes (Windows)
158
Checking for New Faxes (Mac OS)
159
Replacing Ink Cartridges and Other Consumables
161
Checking the Status of the Remaining Ink and the Maintenance Box
161
Checking the Status of the Remaining Ink and the Maintenance Box - Control Panel
161
Checking the Status of the Remaining Ink and the Maintenance Box - Windows
161
Checking the Status of the Remaining Ink and the Maintenance Box - Mac os
161
Ink Cartridge Codes
162
Ink Cartridge Handling Precautions
162
Replacing Ink Cartridges
164
Maintenance Box Code
165
Maintenance Box Handling Precautions
165
Replacing a Maintenance Box
166
Maintenance Rollers Codes
166
Replacing Maintenance Rollers in Paper Cassette 1
166
Replacing Maintenance Rollers in Paper Cassette 2 to 4
171
Temporarily Printing with Black Ink
176
Temporarily Printing with Black Ink - Control Panel
176
Temporarily Printing with Black Ink - Windows
177
Temporarily Printing with Black Ink - Mac os
178
Conserving Black Ink When the Black Ink Is Low (for Windows Only)
178
Maintaining the Printer
180
Checking and Cleaning the Print Head
180
Checking and Cleaning the Print Head - Control Panel
180
Checking and Cleaning the Print Head - Windows
181
Checking and Cleaning the Print Head - Mac os
181
Aligning Ruled Lines
181
Cleaning the Paper Path
182
Cleaning the Paper Path for Ink Smears
182
Cleaning the Paper Path for Paper Feeding Problems (Paper Cassette)
183
Cleaning the ADF
183
Cleaning the Scanner Glass
186
Network Service and Software Information
187
Application for Configuring Printer Operations (Web Config)
187
Running Web Config on a Web Browser
187
Running Web Config on Windows
188
Running Web Config on Mac os
188
Application for Scanning Documents and Images (Epson Scan 2)
188
Adding the Network Scanner
189
Application for Configuring Scanning from the Computer (Document Capture Pro)
190
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
190
Application for Sending Faxes (PC-FAX Driver)
191
Application for Printing Web Pages (E-Web Print)
191
Software Update Tools (Software Updater)
192
Installing the Latest Applications
192
Installing a Postscript Printer Driver
194
Installing a Postscript Printer Driver - Windows
194
Installing a Postscript Printer Driver - Mac os
194
Installing the Epson Universal Printer Driver (for Windows Only)
195
Uninstalling Applications
195
Uninstalling Applications - Windows
195
Uninstalling Applications - Mac os
196
Printing Using a Network Service
197
Solving Problems
198
Checking the Printer Status
198
Checking Messages on the LCD Screen
198
Error Code on the Status Menu
200
Checking the Printer Status - Windows
206
Checking the Printer Status - Mac os
206
Checking the Software Status
206
Removing Jammed Paper
206
Paper Does Not Feed or Eject Correctly
207
Paper Jams
207
Paper Feeds at a Slant
207
Several Sheets of Paper Are Fed at a Time
208
Paper Does Not Feed from the Optional Paper Cassette Units
208
Paper Does Not Feed Correctly after Replacing the Maintenance Rollers
208
Paper out Error Occurs
208
Original Does Not Feed in the ADF
208
Paper Is Not Stacked in Order
209
Paper Is Ejected in an Unexpected Direction
209
Power and Control Panel Problems
210
Power Does Not Turn on
210
Power Does Not Turn off
210
Printer Turns off During Use
210
Power Turns off Automatically
210
LCD Screen Gets Dark
210
Touch Screen Does Not Respond
210
Cannot Operate from the Control Panel
210
Cannot Print from a Computer
211
Checking the Connection (USB)
211
Checking the Connection (Network)
211
Checking the Software and Data
211
Checking the Printer Status from the Computer (Windows)
213
Checking the Printer Status from the Computer (Mac OS)
214
Checking Other Problems
214
Cannot Print from an Iphone or Ipad
214
Printout Problems
215
Adjusting the Print Quality
215
Adjusting the Print Quality for each Paper Type
216
Printout Is Scuffed or Color Is Missing
216
Banding or Unexpected Colors Appear
216
Colored Banding Appears at Intervals of Approximately 3.3 CM
216
Blurry Prints, Vertical Banding, or Misalignment
217
Print Quality Is Poor
218
Paper Is Smeared or Scuffed
219
Paper Is Smeared During Automatic 2-Sided Printing
220
Printed Photos Are Sticky
220
Images or Photos Are Printed in Unexpected Colors
220
The Position, Size, or Margins of the Printout Are Incorrect
220
Printed Characters Are Incorrect or Garbled
221
The Printed Image Is Inverted
221
Mosaic-Like Patterns in the Prints
221
Unintentionally Printing on 2-Sides
221
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
222
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
222
An Image of the Reverse Side of the Original Appears in the Copied Image
222
The Printout Problem Could Not be Cleared
222
Other Printing Problems
223
Printing Is too Slow
223
Printing Slows down Dramatically During Continuous Printing
223
Cannot Cancel Printing from a Computer Running Mac os X V10.6.8
223
Postscript Printer Driver Problems
224
Printer Does Not Print While Using Postscript Printer Driver
224
Printer Does Not Print Correctly While Using Postscript Printer Driver
224
Print Quality Is Poor While Using Postscript Printer Driver
224
Printing Is too Slow While Using Postscript Printer Driver
224
Cannot Start Scanning
225
Scanned Image Problems
225
Uneven Colors, Dirt, Spots, and so on Appear When Scanning from the Scanner Glass
225
Straight Lines Appear When Scanning from ADF
226
The Image Quality Is Rough
226
Offset Appears in the Background of Images
226
Text Is Blurred
226
Moiré Patterns (Web-Like Shadows) Appear
227
Cannot Scan the Correct Area on the Scanner Glass
227
Text Is Not Recognized Correctly When Saving as a Searchable PDF
227
Cannot Solve Problems in the Scanned Image
228
Other Scanning Problems
229
Scanning Speed Is Slow
229
Cannot Send the Scanned Image by Email
229
Scanning Stops When Scanning to Pdf/Multi-TIFF
229
Problems When Sending and Receiving Faxes
229
Cannot Send or Receive Faxes
230
Cannot Send Faxes
231
Cannot Send Faxes to a Specific Recipient
231
Cannot Send Faxes at a Specified Time
232
Cannot Receive Faxes
232
Cannot Save Received Faxes to a Memory Device
232
Memory Full Error Occurs
233
Sent Fax Quality Is Poor
233
Faxes Are Sent at the Wrong Size
234
Received Fax Quality Is Poor
234
Cannot Receive A3 Size Faxes
234
Received Faxes Are Not Printed
234
Pages Are Blank or Only a Small Amount of Text Is Printed on the Second Page in Received Faxes
235
Other Faxing Problems
235
Cannot Make Calls on the Connected Telephone
235
Answering Machine Cannot Answer Voice Calls
235
Sender's Fax Number Not Displayed on Received Faxes or the Number Is Wrong
235
Other Problems
235
Slight Electric Shock When Touching the Printer
235
Operation Sounds Are Loud
235
The Date and Time Are Incorrect
236
Memory Device Is Not Recognized
236
Cannot Save Data to a Memory Device
236
Forgot Your Password
236
Application Is Blocked by a Firewall (for Windows Only)
237
Is Displayed on the Photo Selection Screen
237
Appendix
238
Technical Specifications
238
Printer Specifications
238
Scanner Specifications
239
Interface Specifications
239
Fax Specifications
239
Network Function List
240
Wi-Fi Specifications
241
Ethernet Specifications
241
Security Protocol
242
Postscript Level 3 Compatibility
242
Supported Third Party Services
242
External USB Device Specifications
242
Supported Data Specifications
243
Dimensions
243
Electrical Specifications
244
Environmental Specifications
244
Installation Location and Space
245
System Requirements
246
Font Information
247
Available Fonts for Postscript
247
Available Fonts for PCL (URW)
248
List of Symbol Sets
249
Installing the Optional Units
252
Optional Cabinet Code
252
Installing the Optional Cabinet
252
Optional Paper Cassette Unit Code
257
Installing the Optional Paper Cassette Units
257
Regulatory Information
263
Standards and Approvals
263
German Blue Angel
264
Restrictions on Copying
264
Moving and Transporting the Printer
265
Preparing to Move the Printer
265
When Moving the Printer on the Cabinet's Casters
267
When Moving the Printer with Optional Paper Cassette Units Attached
268
Transporting the Printer
268
Copyright
269
Trademarks
269
Where to Get Help
271
Technical Support Web Site
271
Contacting Epson Support
272

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