Kodak Ngenuity 9090DB Operator's Manual page 98

Error Message
Bad or Missing Front Camera
Bad or Missing Back Camera
Front and/or Back Imprinter
Self Test Failed
Sensor Fault
Bad or Missing Control Panel
(Front Panel)
CGA Port Not Responding
Corrupt or Missing MC
Firmware
Image and Feeding
Symptom
Streaks in the image
Reduced bard code
recognition rates
Blurred images
Artifacts in the image
86
Possible Cause
The front (top) camera is not
communicating
The back (bottom) camera is
not communicating
An imprinter was detected
and enabled, but is no longer
communicating
One or more sensors could
not be calibrated
The scanner's control panel is
not communicating
...
...
Cause
Glass flat(s) and/or cameras'
glass cover(s) need to be
cleaned
Camera(s) need to be
calibrated
Possible Remedy
Service required. Contact your
local BBH Authorized Service
Provider (ASP). A list of ASPs
can be found on the BBH web site
at www.bbhscanners.com
Service required. Contact your
local BBH Authorized Service
Provider (ASP). A list of ASPs
can be found on the BBH web site
at www.bbhscanners.com
Check that the cable is
undamaged and the connector
firmly seated
Check that paper was not left in
the transport at power ON, and
that sensors are clean and not
blocked (see "5.3.3.3 Cleaning
the Sensors" on page 74)
Service required. Contact your
local BBH Authorized Service
Provider (ASP). A list of ASPs
can be found on the BBH web site
at www.bbhscanners.com
Service required. Contact your
local BBH Authorized Service
Provider (ASP). A list of ASPs
can be found on the BBH web site
at www.bbhscanners.com
Service required. Contact your
local BBH Authorized Service
Provider (ASP). A list of ASPs
can be found on the BBH web site
at www.bbhscanners.com
Remedy
- Clean the glass flats "Cleaning
Glass Flats" on page 69
- Clean the cameras' glass covers
"Cleaning the Cameras' Glass
Covers" on page 73
- Calibrate the camera(s)
"5.3.4 Camera Calibration" on
page 80
S008769 Rev A