Safety User Precautions • Place the scanner on a sturdy, level work surface capable of supporting 50.8 kg (112 lbs) and leave adequate clearance on all sides of the scanner. • When relocating the scanner, it is recommended that two people lift the scanner and use safe lifting techniques. •...
Environmental information • The Kodak Ngenutiy Scanners are designed to meet worldwide environmental requirements. • Guidelines are available for the disposal of consumable items that are replaced during maintenance or service; follow local regulations or contact Kodak locally for more information. •...
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Peoples Republic of China WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Korea Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.
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OVERVIEW INSTALLATION GETTING STARTED CONTROL PANEL AND NGENUITY OPERATOR UTILITY ADVANCED FEATURES MAINTENANCE TROUBLESHOOTING APPENDICES...
1 Overview Contents Supporting documentation .............. 1-1 Optional accessories............... 1-2 What’s in the box ................1-2 Scanner components ..............1-3 Front view ................... 1-3 Rear view..................1-7 Kodak Ngenuity 9000 Series Scanners offer optimal image quality and scans a wider range of documents than any other scanner in its class.
Optional accessories Front/Rear Printer Kit — front page (pre-scan) and back page (post- scan) imprinting prints user-specified alphanumeric strings on the documents as they are scanned. The printer kit includes one printer accessory that can be installed in either the front or rear print position. CAT No.
Scanner components Front view Control Panel — allows you to initiate scanner functions directly from the scanner. Feeder table — place the documents to be scanned on the feeder table. It can be raised and lowered using the feeder table buttons on the control panel.
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Separator roller door — allows access to the separator roller. The separator roller assists in separating documents as they feed into the transport. Scanner cover release lever — there is a transport cover release lever on each side of the scanner. Pull one or both levers towards you to release and open the transport cover.
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11 Exit tray — where document(s) are deposited after they have passed through the transport. There are two sets of slots that are used for exit tray positioning depending on the types of documents being scanned. Back of exit tray Tabs (slide into slots)
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12 Document stop guide — adjust this guide to match the length of the documents being scanned, which aids in neat document stacking. Slide the document stop guide toward you to lengthen the distance or slide it away from you to shorten the distance. The document stop guide should be folded down when scanning extra long documents that require the use of the exit tray extender.
Rear view Imprinter door — provides access to the optional imprinter for installation and maintenance. Straight pass-through door — allows you to use the optional straight pass-through adapter. When the door is open and the exit tray is attached, documents are fed through this exit. This is useful for scanning thick or stiff documents.
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2 Installation Contents Installing the exit deflector .............. 2-1 Installation: with a USB connection ..........2-2 Installation: with an optional SCSI connection ........ 2-3 This section provides detailed information supporting the Installation Guide that is provided with your scanner. Follow these steps in the order they are provided to install your scanner.
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Installation: with a If you are using the optional SCSI connection, refer to the next section for installation instructions. USB connection 1. Without the scanner attached, turn on the host PC. 2. Load the Installation CD into the CD-ROM drive and install the software in the following order: Ngenuity VRS software first, then the Ngenuity Operator Utility (NOU).
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Installation: with an The Kodak Ngenuity Scanner is equipped to accommodate a SCSI connection for communication between the scanner and host PC. The optional SCSI optional SCSI connection can be used in lieu of the standard USB connection connection. To use a SCSI connection, a SCSI card and cable is required. Kodak does not provide a SCSI card or cable with the Ngenuity Scanner;...
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The Ngenuity Operator Utility Home Screen (default) will update when the scanner self tests have passed and communication with the scanner has been established. NOTE: If the Ngenuity Operator Utility failed to connect with the scanner, refer to Chapter 7, Troubleshooting for more information.
3 Getting Started Contents Getting your scanner ready to scan ..........3-1 Making scanner adjustments ............3-1 Getting your documents ready to scan ........... 3-2 Manually feeding documents ............3-3 Accelerated scanning (VRS only) ........... 3-4 Getting your scanner 1. Press the power switch on the back of the scanner to On (I). The control panel indicators will blink a test sequence and the power ready to scan mode indicator will flash until scanner initialization is complete.
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Getting your For best scanning results, follow these guidelines: documents ready to • Standard paper size documents feed easily through the scanner. When organizing your documents for scanning, stack the documents scan so the lead edges are aligned and centered in the feeder table. This allows the feeder to introduce documents into the scanner one at a time.
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Manually feeding For demonstration purposes, VRS Test Application is used in the following procedure. documents 1. Turn on the scanner and wait until the scanner is ready. 2. Turn on the host PC. 3. Launch the scanning application (in this example, VRS Test Application) and from the Menu bar, select Source>Scanner (Source = 9000 with VRS with AIPE).
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Accelerated If you want to improve the scanning throughput at 300 dpi (or greater), you can change your acceleration scanning setting. To do this: scanning (VRS only) 1. If using Windows 7, from the Taskbar, click the Up arrow to access the Admin Utility.
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4 Control Panel and Ngenuity Operator Utility Contents Control panel................... 4-2 Status ..................4-3 Feeder table................4-5 Custom functions ..............4-5 Scan monitor................4-5 Batch control ................4-7 Ngenuity Batch Counter..............4-8 Ngenuity Operator Utility..............4-8 Ngenuity Operator Utility main screen ..........4-9 Menu bar.................
Control panel The control panel is located on the front of the scanner. The LEDs and audible tones notify you of the current state of the scanner (e.g., power state, maintenance needed, active features, errors, etc.). The control panel has five sections: •...
Status The status area of the control panel consists of: Power Mode, Back Door, Maintenance and Manual Feed. Power Mode — this green LED indicates the power status or transition between power modes. Power State/Transition Power Mode LED Sleep>Powered up Blinking, fast Ready>Active Steady green...
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Maintenance — this yellow LED indicates that maintenance or service conditions exist in the scanner. Maintenance LED Scanner state Off (not lit) No maintenance is required at this time. Slow blinking Maintenance is needed. See the section entitled, “Ngenuity Operator Utility” (Maintenance monitor) later in this chapter for more information.
Feeder table The Feeder Table adjustment buttons allow you to raise and lower the feeder table to accommodate different batch sizes. The feeder table must be empty to move to a new batch size position. Down/Set • Down: lowers the feeder table. •...
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Multifeed — when illuminated, indicates multiple or overlapped documents have been detected entering the scanner. This indicator will either momentarily light or remain lit depending on the multifeed condition. For example: • If the multifeed mode is set to Stop, the indicator remains lit and the scanner stops when a multifeed is detected.
Batch Control The Batch Control buttons allow you to restart and stop scanning. Ready — this indicator is illuminated green when the scanner is ready to scan. • ADF mode: the Ready indicator will light when: - there are no errors active - documents are in the feeder - the skimmer is lowered - the feeder table has risen (or is rising) to where the skimmer is...
Ngenuity Batch The Ngenuity Batch Counter application can be started from Start>Programs>Kodak>Ngenuity 9000 Scanner>Ngenuity Batch Counter Counter. This application provides two resettable Batch counters which allow you to keep track of the number of documents scanned in a batch and/ or within a shift.
Ngenuity Operator The Ngenuity Operator Utility main screen provides a menu bar and options for configuring basic scanner settings and tasks. The sections Utility main screen that follow provide descriptions of the components on the Home screen including the Menu bar, Home button, Settings button and Maintenance button.
Menu bar Scanner menu Details — displays a Scanner Details dialog box which contains version information for scanner firmware components and camera information, as well as scanner model identification. • If you click Save As, the Save As dialog box will be displayed allowing you to save this information on the host PC as a text file (.txt).
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Feature Access Feature Access provides a way of allowing full, limited or view-only access to the features available in the Ngenuity Operator Utility. This feature is intended to prevent some users from changing options inadvertently on the NOU (e.g., changing multifeed detection options). The Lock/Unlock menu allows you to temporarily unlock or lock the configured access (Full, Limited or View Only) for the current session without having to reconfigure.
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3. Select the option that you want to configure and click Next. • Select feature availability — allows you to set the following access: - Full: all features are available. - Limited: some features are available. If you set Limited, the only features that will be available are: Clean Feed Rollers, Clean Transport and Clean Optics.
Home screen When you click the Home button on the main Ngenuity Operator Utility screen, the following information is displayed. Scanner Model — displays the scanner connection status. If the scanner is properly connected, the icon indicates a successful connection. The scanner model and connectivity type (USB or SCSI) is also displayed.
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Scanner Self Test — displays the results of the internal scanner fault monitoring. A green checkmark icon indicates that no scanner faults were detected. A red X icon indicates one or more scanner faults were detected. The text box will list each fault detected. If the Self Test monitor displays a fault(s), power cycle the scanner and check the Scanner Self Test monitor again.
Resetting the maintenance reminders If a maintenance interval expires triggering the maintenance reminder, a hyperlink for that component will navigate you to reset and restart the interval count. This process is necessary to ensure required maintenance continues to be monitored appropriately. NOTE: The alert intervals for calibrating the front and back cameras cannot be adjusted.
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Custom Functions — allows you to set a function for the F1 and F2 buttons on the control panel. Available options are: • None: no function will be performed when F1/F2 is pressed. • Feed Test Batch: activates the Test feed mode which is used to test and verify the scanner’s feeding capabilities and allows you to feed transport cleaning sheets.
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Advanced settings • Select the Advanced button on the Configure Scanner Settings screen to access additional scanner settings. Border Adjust tab: allows you to adjust the image boundaries or borders of a scanned image which is determined by autocrop. Each side of a scanned image can be individually adjusted by cropping or adding extra black border.
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Configuration tab: allows you to configure advanced scanner features. Front Panel MF Ignore Button Mode — allows you to select how the MF Ignore button on the control panel will operate. • Ignore MF Alarm on the Next Page Only: when you select this option, it allows you to momentarily turn off the multifeed alarm on the next document entering the transport by pressing the MF Ignore button on the control panel.
Maintenance button When you click the Maintenance button on the Ngenuity Operator Utility main screen, the Maintenance screen will be displayed. This screen provides scanner statistics for total hours, total pages fed and total pages scanned, and also allows you to configure reminders for required maintenance tasks to ensure optimal performance.
Accessing Advanced To access the VRS Interactive Viewer, Ngenuity VRS Professional software must be loaded on the host PC that the scanner is connected features to. VRS Professional will be active when the scanning application being used is launched and a VRS scan source is selected. NOTE: This User’s Guide only documents the VRS-based scanning setup.
Advanced Properties The features on the Advanced Properties dialog box can be used to control scanner-specific features that are not accessible through the dialog box Kofax VRS or scanning application screens. For example, if you have health forms where you need to drop out a form color or if you have documents with labels that cause false multifeed alarms, etc., you can change the scanner’s settings on the Advanced Properties dialog box to enable Multifeed detection or electronic color dropout scanner...
Color screen The Color screen allows you to dropout a form's background so that only the entered data is included in the electronic image (i.e., remove the form’s lines and boxes). Front Side Dropout Color — select the desired dropout color you want to eliminate from the front side.
Picking Rectangle screen The Picking Rectangle screen provides the following options: Front Side/Back Side — allows you to define the area to be imaged by selecting a value in the Width and Height drop-down boxes and its offset from the upper left corner of the image (defined by the Top and Left values).
Rotation screen The Rotation screen provides the following options. Front Side/Back Side — allows you to rotate the scanned image 0, 90, 180 or 270 degrees. 0 is the default. A-61662 October 2011...
Toggle Color Mode screen The Toggle Color Mode screen provides the following features. Preferences • Use patch code detection to toggle color mode — check this box to enable toggle patch detection. • Start in Black and White — when checked, the batch will automatically start in Black and White mode, otherwise the batch will start in either color or grayscale as determined by the basic batch setup scan mode.
Document Setup screen The Document Setup screen provides the following options. Document Types — allows you to change the transport speed to accommodate the feeding needs of various document types. • Normal: highest transport speed for scanning standard document types. This is the full performance mode. •...
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Following is a table that identifies those other controls as well as how the scanner and software handle the conflict when you attempt to use them together. Conflicting Controls Resolution Single Page Scan The scan is terminated and an error message is displayed. Very Long Document is not supported with single-page scanning.
Advanced Color screen The Advanced Color screen provides the following options. If the color on your images is not as expected, you can use the Advanced Color screen to make color adjustments to meet your scanning needs. Camera Modes • sRGB: uses specific camera gamma to achieve the best approximation of sRGB color response.
Gamma (default) — allows you to specify a specific camera gamma (1.0 - 2.5). The camera gamma value can be entered or selected by moving the slider to the desired value. Select a lower gamma value to enhance color saturation for bright colors and a higher gamma value to enhance color variations for dark colors.
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• Stop: when a multifeed is detected, the scanner sounds an audible alarm, the Multifeed LED lights steady and the scanner’s transport stops. You can delete or keep the multifeed image. The VirtualRescan Auto Resolve Manager will display the front of the image of the document that triggered the multifeed alarm.
Maintenance The following table is a recommended schedule for performing basic maintenance functions. Some procedures may need to be performed schedule more frequently depending on your operating environment and the types of documents being scanned. Maintenance Recommended Range Symptoms Clean feed rollers: pick, drive, 10,000 pages 1K - 50K •...
Cleaning procedures Cleaning your scanner and performing preventative maintenance on a regular basis is required to ensure the best possible image quality. Some document types generate more paper dust and debris and may require more frequent cleaning. Before cleaning your scanner or replacing consumables, review the following information: •...
Cleaning the feed rollers Feed rollers include the pick roller, drive roller and separation roller. All feed rollers should be cleaned and/or replaced at the same time to ensure optimal scanner function. Maintenance reminder intervals (both cleaning and replacing) are based on all feed rollers having the same life cycle.
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5. Re-install the pick roller. 6. Remove the drive roller by pushing the roller to the right. Hold the drive roller shaft in place and slide it off the shaft. Gently release the drive roller shaft back into position. 7. Using a roller cleaning pad, scrub the roller tires using a side-to-side motion.
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12. Close the scanner cover and reset the maintenance reminder by clicking on the Clean Feed Rollers link on the Maintenance monitor. 13. Click Yes on the dialog box to confirm the feed rollers have been cleaned. The reminder will be reset for the next required maintenance session.
Cleaning the optics Optics include the imaging guides, camera glass covers and sensors. All of the optics components should be cleaned at the same time. NOTE: The lamps are not part of the optics. The lamps (LEDs) should not be cleaned with wipes or solvents. Cleaning the imaging guides and camera glass covers To prevent streaks in images, reduced OCR/ICR/Barcode recognition rates, blurred images, etc., you should clean the imaging guides every...
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4. With the imaging guide still out of the scanner, locate the glass camera cover between and below the LED lamps. Imaging guide removed Camera cover Lamp LEDs 5. Using a clean dry swab, gently wipe across the glass camera cover to remove any dirt and dust particles.
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Cleaning the sensors There are 7 sensors that require regular cleaning. Use only the supplied blower brush to clean these sensors. Do not use any type of cotton swab or cloth as these items may leave lint in the sensors. 9.
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11. Exit sensor: The exit sensor is located on the transport toward the back of the scanner. Clean the exit sensor by placing the brush end of the blower brush into the exit sensor area and squeeze the blower brush several times. Exit sensor 12.
Cleaning the transport Over time, the transport will become dirty and may feed documents erratically or skew the documents as they enter the scanner. To prevent erratic feeding, clean the transport every 50,000 pages or as needed. NOTE: It is recommended that you clean the imaging guides again after cleaning the transport with a transport cleaning sheet.
Replacement This section provides procedures for replacing the following parts: the feed rollers, the pre-separation pad and the imaging guides. When procedures replacing parts, turn the scanner off by pressing the power switch located in the back of the scanner and unplug the power cord from the wall outlet.
Replacing the pre- Change the pre-separation pad when the frequency of multi-fed separation pad documents increases. 1. Open the scanner cover. 2. Remove the pre-separation pad by lifting the pad up and out of position. NOTE: The pre-separation pad fits snuggly in place; therefore, a little force may be required to remove it.
Camera calibration Camera calibration is important for maintaining consistent image quality and should be performed periodically in order to maintain optimum white balance and camera levels. The scanner's maintenance LED or the NOU on the Maintenance screen will indicate the need for camera calibration.
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4. Lift the skimmer and make sure the feeder tray is empty. The scanner will automatically go into Manual Feed Mode, the feeder table will rise and the transport will begin to run. 5. Once the feeder table has risen to the full-up position, feed a single, clean white calibration sheet (Part No.
Supplies and Contact your scanner supplier to order supplies. consumables Supplies/Consumables CAT No. Ngenuity Small Roller Kit with Feeder Pre-separation Pad 182 9779 (includes: 1 separation roller, 18 pre-separation pads and 50 replacement tires) Ngenuity Medium Roller Kit with Feeder Pre-separation Pad 121 1515 (includes: 5 separation rollers, 76 pre-separation pads and 200 replacement tires)
7 Troubleshooting Contents Clearing a document jam ..............7-1 Problem solving ................7-2 Contacting Service................7-4 Clearing a document IMPORTANT: Only remove jammed documents from the transport when the scanner cover is OPEN. 1. Pull the scanner cover release lever forward to open the scanner cover.
Problem solving Occasionally you may encounter a situation with your scanner where it may not function properly. Use the chart below as a guide to check possible solutions to help you resolve the situation before calling Technical Support. If a problem persists after reviewing the problems and possible solutions below, turn the scanner off, unplug the power cord and call Technical Support.
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Error Message Possible Cause Possible Remedy CGA Port Not Responding Cycle power to the scanner. If the problem persists, contact Technical Support. Corrupt or Missing MC Firmware Contact Technical Support. Image and Feeding • Streaks in the image • Imaging guide(s) and/or camera •...
Contacting Service 1. Visit www.Kodak.com/go/dicontacts to obtain the most current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number. • Computer configuration. •...
Feature Specification Power requirements AC 100-120 V / 220-240 V; 60/50 Hz Power consumption 175W (maximum); 6.7W (Sleep mode) Environment Temp: 50 - 100°F (10 - 37.8°C) Humidity (non-condensing): 10 - 80% Additional features Straight pass-through adapter, special document mode, advanced color functionality Additional contents USB cable, Installation Resource CD with Ngenuity Operator Utility and Ngenuity...
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Appendix B Installing and Using the Imprinter Contents Installing the front page imprinter and ink cartridge ......B-2 Removing the front imprinter............B-4 Installing the back page imprinter and ink cartridge......B-5 Removing the back imprinter ............B-6 Maintenance ...................B-7 Replacing the ink cartridge ............B-7 Ink cartridge specifications ............B-7 Cleaning the ink cartridge print head..........B-8 Additional print head cleaning ............B-9...
The imprinter is controlled from the scanning application installed on the host PC. Item Specifications Maximum number of charac- 72 characters ters Print line(s) Document paper type Low grade to regular bond documents can be used. Glossy paper should not be used, as the ink drying time is too long and smearing will result.
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3. Move the carriage to the center position. 4. Hold the ink cartridge holder with one hand and place the ink cartridge (bottom end first) into the holder and snap it into place. Center position 5. Turn off the scanner and power down the PC. 6.
10. Connect the imprinter cable to the connector on the imprinter unit noting the orientation of the key on the plug and the slot on the con- nector. 11. Close the imprinter door. 12. Replace the exit tray. 13. Turn on the scanner and the PC. 14.
Installing the back To ensure proper installation of the ink cartridge, install the imprinter cartridge before installing the imprinter into the scanner. Be sure the ink page imprinter and cartridge is properly seated. ink cartridge 1. Remove the imprinter and ink cartridge from the box. 2.
9. Connect the imprinter cable noting the orientation of the key on the plug and the slot on the connector. 10. Close the back page imprinter door. 11. Turn on the scanner and the PC. 12. Launch the Ngenuity Operator Utility and confirm the imprinter is recognized.
Maintenance Replacing the ink cartridge 1. Turn off the scanner and power down the host PC. 2. Remove the front (or back) imprinter from the scanner. See the sec- tions entitled, “Removing the front imprinter” or “Removing the back imprinter” earlier in this appendix for instructions. 3.
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Cleaning the ink cartridge If the print head of the ink cartridge is dirty or the ink cartridge has not print head been used for a long period of time, it may not print properly. To clean the print head using the scanner, press the corresponding Custom Function button (F1 or F2) on the control panel.
Additional print head If cleaning the print head using the F1 key does not provide the desired cleaning results, you can further clean the printer by following the steps below. 1. Turn off the scanner. 2. Remove the front (or back) imprinter unit from the scanner. See the sections entitled, “Removing the front imprinter”...
Using the imprinter Imprinter operation is controlled via the hardware and software. Print position: hardware To print a string on the scanned document, adjust the position of the print head carriage according to the size of the sheets that you want to scan.
Print position: software To set up the software for imprinting, access the Advanced Properties screen which is accessible within Virtual ReScan® (VRS) Interactive Viewer. Scanning applications that use the VRS-based driver will display the VRS icon in the Windows Taskbar on the host PC as soon as the scan source is selected.
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The following options can be set via the Text Controls dialog box: NOTE: Patch Code functionality is only available with the Kodak Ngenuity 9150 Scanner. Page Counter Enable — click this checkbox to enable the Page Counters. • Print Width — select to append zeros or spaces in front of the page count or spaces at the end of the page count to retain a fixed length for all digits that will appear in the text string.
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• Digits — select a value from the drop-down list to specify the page counter length, which should take into consideration any leading zeros or leading or trailing spaces appended to the page count in the Print Width drop-down list. You can specify from 1 to 9; default is 5. Font Height and Font Width —...
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Special Content — select special content format codes to include in the text string from the drop-down list. These codes are replaced with actual symbols or text by the scanner when the document is scanned. The special content format choices and pre-formatted special content codes are shown in the table below.
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• Offset from Top — specify the distance of the imprinter string from the top of each page. The default and minimum value is 0.5; the maximum value is 25.5 inches. You must enter whole numbers for pixels and millimeters, but you can enter decimal numbers in 0.1-inch increments for inches.
9 will not get printed or counted even with this checkbox selected. The Increment on Patch Code and Reset on Patch Code options are only for the Kodak Ngenuity 9150 Scanner. Set these options if you want to use patch sheets within a batch to control printer index values.
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Appendix C Installing and Using the Optional Straight Pass- Through Adapter Contents Installing the straight pass-through adapter ........C-1 Using the straight pass-through adapter........C-2 The straight pass-through adapter allows you to output fragile or thick documents through the straight pass-through door thus shortening the paper path and minimizing document jams.
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Using the straight pass- NOTE:If you are scanning exception documents, it is not necessary to through adapter have the exit tray attached. Use the exit tray when you are scanning many documents. 1. Remove the exit tray from the front of the scanner. 2.
Appendix D Glossary Control panel — interface located on the front of the scanner that is used to perform basic scanning functions and to signal scanner status through the use of LEDs, pictograms and text. DPI (dots per inch) — a measurement of the ability of a scanner to reproduce small objects.
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Only the Kodak Ngenuity 9150 Scanner supports Printer Counter Increment and Resetting through Patch. The Kodak Ngenuity 9150 Scanner does not support full image addressing or batching. The following additional patches for the Kodak Ngenuity Series Scanners have the same element specifications as the Patch Codes described in Kodak publication, A-61599, “Patch Code Information for...
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The horizontal placement must result in the patch pattern crossing the scanner’s sensor locations. Refer to the following illustration. Patch sensors • Patch code bar dimensions and optical properties should conform to the Kodak specifications outlined in Kodak Publication, A-61599. •...
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Kodak Patch Code #5 (Kodak Transfer Patch) nnWW Kodak Patch Code #6 WWWn Kodak Ngenuity 9150 only - Code #7 - Scan in Bitonal WWnW Kodak Ngenuity 9150 only - Code #8 - Scan in Color WnWW Kodak Ngenuity 9150 only - Code #9 - Scan in Gray...
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