Questions
Video is distorted when
searching local records.
Time display is not correct.
NVR cannot control PTZ.
I cannot log in client-end or web.
There is only mosaic no video
when preview or playback video
file remotely.
Network connection is not
stable.
Burn error /USB back error.
206
Solutions
•
Video quality setup is too low.
•
Program read error, bit data is too small. There is mosaic in
the full screen. Restart the NVR to solve this problem.
•
HDD data ribbon error.
•
HDD malfunction.
•
NVR hardware malfunctions.
•
Setup is not correct.
•
Battery contact is not correct or voltage is too low.
•
Crystal is broken.
•
Front panel PTZ error
•
PTZ decoder setup, connection or installation is not correct.
•
Cable connection is not correct.
•
PTZ setup is not correct.
•
PTZ decoder and NVR protocol is not compatible.
•
PTZ decoder and NVR address is not compatible.
•
When there are several decoders, add 120 Ohm between the
PTZ decoder A/B cables furthest end to delete the
reverberation or impedance matching. Otherwise the PTZ
control is not stable.
•
The distance is too far.
•
For Windows 98 or Windows ME user, update your system to
Windows 2000 sp4. Or you can install client-end software of
lower version. Please note right now, our NVR is not
compatible with Windows VISTA control.
•
ActiveX control has been disabled.
•
No dx8.1 or higher. Upgrade display card driver.
•
Network connection error.
•
Network setup error.
•
Password or user name is invalid.
•
Client-end is not compatible with NVR program.
•
Network fluency is not good.
•
Client-end resources are limit.
•
Current user has no right to monitor.
•
Network is not stable.
•
IP address conflict.
•
MAC address conflict.
•
PC or device network card is not good.
•
Burner and NVR are in the same data cable.
•
System uses too much CPU resources. Stop record first and
then begin backup.
•
Data amount exceeds backup device capacity. It may result in
burner error.
•
Backup device is not compatible.
•
Backup device is damaged.
Performance Series Embedded NVR User Guide