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Maintenance Guide HP OpenView Continuous Access Storage Appliance Product Version: 5.7 Fourth Edition (May 2004) Part Number: AA–RTD6D–TE This guide describes how to install, configure, and maintain the HP OpenView Continuous Access Storage Appliance (CASA), which uses two ProLiant servers.
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Hewlett-Packard. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Identify the physical and technical specifications of each appliance component. Interpret SNMP traps and DPF error codes. Identify and use the command line interface (CLI) commands reserved for HP service and support personnel. “About This Guide” describes the following topics:...
Intended audience Related documentation Intended audience This guide is intended for HP authorized service and support personnel. Readers should be familiar with the Continuous Access Storage Appliance (CASA), as well as: Storage area network (SAN) fabric configurations Host operating systems...
Command-line and code variables Monospace, italic font Blue underlined sans serif font text Web site addresses (http://www.hp.com) Text symbols The following symbols may be found in the text of this guide. They have the following meanings: WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death.
About This Guide Equipment symbols The following equipment symbols may be found on hardware to which this guide pertains. They have the following meanings: Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.
About This Guide Rack stability Rack stability protects personnel and equipment. WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. In single rack installations, the stabilizing feet are attached to the rack.
About This Guide Getting help If you still have a question after reading this guide, contact an HP authorized service provider or access our web site: http://www.hp.com. HP technical support Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support/.
Unpacking the Appliance HP Manufacturing ships the appliance components in one of two ways: Preinstalled in the standard HP rack. Packaged in separate boxes. You must install the appliance components in the rack that the customer is using. This chapter describes the following topics:...
Connects the cable (the InterLink) between the nodes. Connects the cables between each node and the VA7110 array. Connects the keyboard cable and the monitor cable to the console switch. HP Manufacturing does not connect the cables between the console switch and the nodes before shipment.
Unpacking the Appliance Identifying the node components Figure 1 lists the node components, including the location of the initiator and target ports: Dual–port Gigabit Ethernet card (1) — Port A—MirrorLink — Port B—InterLink Four–port HBA card (2) — Port 0—Target 2 —...
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Unpacking the Appliance Figure 1: Node components (rear view) Continuous Access Storage Appliance Installation and Maintenance Guide...
Connecting the nodes and the shared storage array If you are installing the packaged version, connect the nodes to the shared storage array (Figure 2). HP Manufacturing completes these connections on the preinstalled version before shipment. Figure 2: Connecting the nodes and the shared storage array...
Unpacking the Appliance What to do next After you unpack the appliance: 1. Connect all cables on the appliance. 2. Power on the appliance. 3. Set the current date and local time on the nodes (and switches, if applicable). (See “Setting the current date and local time”...
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Unpacking the Appliance Continuous Access Storage Appliance Installation and Maintenance Guide...
Completing the Appliance Setup This chapter describes how to complete the appliance setup after unpacking the appliance. It describes the following topics: Navigating the CASA console, page 24 Setting the current date and local time, page 31 Disabling Automatic Server Recovery, page 32 Identifying the network connections, page 33...
Completing the Appliance Setup Navigating the CASA console When you first power on the appliance monitor, the hp OV CASA Console window for the current node opens in viewer mode (Figure 3). Customers can only use the console in viewer mode.
Completing the Appliance Setup Viewer mode In viewer mode, the hp OV CASA Console window contains the following options: status—View the worldwide names of the appliance node’s initiator ports and the status of the network interface card (NIC) ports, power supplies, and CPU fan.
Completing the Appliance Setup Administrative mode In administrative mode, the hp OV CASA Console window includes the viewer mode options, as well as the following options: service viewer—Display and manage the software services running on the appliance node. setup—Open the CASA setup utility window to set network properties.
Completing the Appliance Setup Accessing administrative mode To access administrative mode: 1. When the hp OV CASA Console window is open in viewer mode, press Ctrl+Alt+Shift+Esc. 2. At the password prompt, enter adm and click OK. The hp OV CASA Console window opens in administrative mode...
Completing the Appliance Setup Using switchui To switch from the console window to the Windows NT desktop: 1. When the hp OV CASA Console window is open in administrative mode, click switchui. The CASA Switch UI Utility dialog box opens (Figure 2.
Completing the Appliance Setup Figure 5: CASA Switch UI Utility dialog box Using a command prompt window Throughout this guide, always use a command prompt window when instructed. Do not use Windows Explorer. Continuous Access Storage Appliance Installation and Maintenance Guide...
If the appliance keyboard and monitor has the part number J1470A, press Ctrl twice. A selection window opens, listing the devices connected to the appliance. Use the arrow keys to select an appliance node and press Enter. The hp OV CASA Console window for the selected node opens.
Setting the current date and local time HP Manufacturing does not set the current date or local time before shipping the appliance. After you power on the appliance nodes, check the date and time on each node. Verify with the customer that the date and time reflect the correct time zone.
Completing the Appliance Setup Disabling Automatic Server Recovery HP Manufacturing installs the ProLiant management agents on the appliance nodes before shipping the appliance. However, installing these agents may result in unexplained, intermittent reboots. To prevent these reboots, HP Manufacturing also disables the Automatic Server Recovery (ASR) parameter prior to shipment.
The MirrorLink is used for IP mirroring only and must be on a private network. (Refer to “Managing IP Mirrors” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for more information.) Note: The LAN Interface, InterLink, and MirrorLink must not use the same network.
Completing the Appliance Setup Figure 6: Network interface ports on the node Software ports The appliance has several software ports. The customer’s network administrator must modify the local name–to–port–number tables to include the port names and numbers listed in Table The network administrator must have these names to open the ports in the firewall and allow IP mirror traffic to flow through the network.
List of network ports Configuring remote access List of network ports To protect the appliance nodes from viruses, HP Manufacturing sets the port access for the ethernet adapters on the appliance nodes before shipping the appliance. Table 3 lists the relevant ports, including the application or service that uses the port, the port protocol, the port number, and the access type (enabled or disabled).
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Completing the Appliance Setup Table 3: Network ports Application Protocol Port number Remote access RPIC Data Propagation Framework (DPF) service 1028 Enabled (do not change) 1029 Enabled (do not change) 2001 Enabled (do not change) 1030–1233 Enabled (do not change) 4050 Enabled (do not change) 4051...
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Completing the Appliance Setup Table 3: Network ports Application Protocol Port number Remote access System Enabled (do not change) Disabled Disabled 1029 Disabled 1028 Disabled 1235 Disabled 1236 Disabled 1237 Disabled 1671 Disabled 1678 Disabled 1770 Disabled 2001 Disabled nbsession Disabled Enabled (do not change) nbdatagram...
Resetting security for all ports To reset security for all ports listed in Table 1. Ensure the hp OV CASA Console window is open in administrative mode. 2. Click switchui to open the Windows NT desktop. See “Using switchui” on page 28 for instructions.
Completing the Appliance Setup Manually configuring port access To manually configure port access: 1. Ensure the hp OV CASA Console window is open in administrative mode. 2. Click switchui to open the Windows NT desktop. See “Using switchui” on page 28 for instructions.
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Completing the Appliance Setup Figure 8: Microsoft TCP/IP Properties dialog box Figure 9: Advanced IP Addressing dialog box Continuous Access Storage Appliance Installation and Maintenance Guide...
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Completing the Appliance Setup Figure 10: TCP/IP Security dialog box Continuous Access Storage Appliance Installation and Maintenance Guide...
Completing the Appliance Setup Setting network properties Before shipping the appliance, HP Manufacturing enters information for each appliance node using the CASA setup utility window. This information enables the appliance nodes to identify and communicate with each other. Table 4 lists the information entered for node 0;...
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Completing the Appliance Setup Table 5: Settings for node 1 Field Value Peer Node General – Settings Host name Node 1 Node id Serial id CCSYYWWXXX Peer IP address 10.0.1.1 LAN Interface IP Address 10.100.70.131 Subnet Mask 255.255.255.0 Default Gateway 10.100.70.1 MirrorLink IP Address...
Before you open the CASA setup utility window, stop the software services as follows: 1. Set the console display to node 0. The hp OV CASA Console window opens. 2. Ensure that the hp OV CASA Console window is open in administrative mode. 3. Click service viewer. The Services window opens.
To run the CASA setup utility: 1. Set the console display to node 0. The hp OV CASA Console window opens. 2. Ensure that the hp OV CASA Console window is open in administrative mode. 3. Click setup. The CASA setup utility window opens (Figure 11).
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Completing the Appliance Setup Figure 11: CASA setup utility window Continuous Access Storage Appliance Installation and Maintenance Guide...
To start the software services: 1. Set the console display to node 0. The hp OV CASA Console window opens. 2. Ensure that the hp OV CASA Console window is open in administrative mode. 3. Click service viewer. The Services window opens.
Creating the initial administrator account To create the initial administrator account on the appliance nodes: 1. Set the console display to node 0. The hp OV CASA Console window opens. 2. Click sanos admin > initialize. The sanosadmin window opens.
-updatehbas 2. Reboot node 0. After node 0 reboots, the hp OV CASA Console window opens in viewer mode. 3. Click sanos admin > launch from the console window of node 0 to open sanosadmin. 4. When prompted, enter the user name and password created in step 3 of “Creating the...
You should complete these tasks if you need to troubleshoot issues on the appliance nodes. HP Server Diagnostics Use the HP Server Diagnostics software for offline diagnostics. You can verify that a hardware or software component is operating in its nominal range while the appliance operating system and software is not running.
11. Power down the appliance node. 12. Insert the Diagnostics diskette in the a:\ drive and power on the appliance node. The appliance node boots in to the HP Server Diagnostics software. Diagnostics for Windows Use the Diagnostics for Windows software for online diagnostics. You can verify that a hardware or software component is operating in its nominal range while the appliance operating system and software is currently running.
Completing the Appliance Setup What to do next To continue with the appliance setup: 1. Configure the hosts and storage arrays that you connect to the appliance. (See “Configuring Hosts and Storage Arrays” on page 53.) 2. Implement path failover, if applicable. (See Implementing Path Failover on page 69.) 3.
Arrays This chapter describes how to configure the hosts and storage arrays that you connect to the appliance: Host configuration overview, page 54 Installing HP StorageWorks Auto Path, page 55 Configuring HBA drivers, page 56 Using execution throttles, page 58...
QLogic (for Windows 2000/NT/Server 2003, Linux, Netware, RedHat, and Solaris) HP fiber card (for HP-UX) Emulex (for Windows 2000/NT/Server 2003, IBM-AIX, RedHat, Solaris) If the customer purchased HP StorageWorks Auto Path for host-based failover support, you must install this software on each host. See “Installing HP StorageWorks Auto Path”...
To install Auto Path on a host running Windows 2000 or Windows NT: 1. Log in as the administrator. 2. Insert the HP Auto Path installation CD into the local CD-ROM drive. 3. If Autorun is enabled on the host, the Auto Path installation window opens. Follow the instructions to complete the installation.
HP-UX 11.00 (HP A5158A, HP A6684A, HP A6685A) HP-UX 11.11 (HP A5158A, HP A6684A, HP A6685A, HP A6795A) After you determine which HBA driver to install, go to the HP web site (www.hp.com) to obtain the appropriate driver and instructions for the desired operating system.
Configuring Hosts and Storage Arrays Emulex HBAs The following operating systems support Emulex HBAs: IBM-AIX 4.3.3 RedHat 8.0 (Kernel 2.4.18) RedHat AS 2.1 (Kernel 2.4.9-e.16) Solaris 2.9 Veritas Cluster Server v2.0 Windows 2000 Windows 2000 Advanced Server Cluster Windows NT 4.0 Windows NT 4.0 Cluster Server Windows Server 2003 32 bit Windows Server 2003 64 bit...
Do not exceed either limit when calculating the execution throttle for each host HBA; it can cause the appliance to return SCSI_QUEUE_FULL frames to the hosts, resulting in retries or I/O failures on the host. HP strongly recommends that you follow these execution throttle guidelines for all installations.
Configuring Hosts and Storage Arrays Setting the execution throttle for QLogic HBAs This section describes how to set the execution throttle for QLogic HBA drivers on the following operating systems: Windows 2000 and Windows NT Solaris Windows 2000 and Windows NT To set the execution throttle for a QLogic HBA driver on a Windows 2000 or Windows NT host: 1.
Configuring Hosts and Storage Arrays Figure 12: Fast!UTIL Options menu Figure 13: Configuration settings modified menu Figure 14: ExitFast!UTIL menu Solaris To set the execution throttle for a QLogic HBA driver on a Solaris host: 1. From the host, enter cd /kernel/drv. 2.
Configuring Hosts and Storage Arrays Setting the execution throttle for Emulex HBAs This section describes how to set the execution throttle for Emulex HBAs on the following operating systems: Windows 2000 and Windows NT IBM-AIX Windows 2000 and Windows NT To set the execution throttle for an Emulex HBA on a Windows 2000 or Windows NT host: 1.
Configuring Hosts and Storage Arrays Replacing host HBAs The following procedure applies to all hosts connected to the appliance. To replace a host HBA: 1. From the console window, click sanos admin > launch. The sanosadmin window opens. 2. Log in to sanosadmin. 3.
6. Create a LUN expansion using the LUN that is mapped to the host and the LUN designated for the expansion in step 4. 7. From the hp OV CASA Console window, click sanos admin > launch and then log in to sanosadmin.
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Configuring Hosts and Storage Arrays 10. Open Disk Administrator on the host. Verify that the additional disk space appears at the end of the LUN you want to expand. 11. Open the WinZip file that contains the diskpart utility. Select the utility and click Actions >...
3. Execute rpicreg (the appliance host registration utility) on the host. (Refer to “Registering Hosts” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for more information.) 4. Map the appropriate LUNs to the Solaris host from one appliance node only.
1. From the Solaris host, go to the /kernel/drv directory and use vi to edit the vxdmp.conf file. 2. Change the parameter jbod_dmp = “Hitachi” to jbod_dmp= “HP.” 3. Save and exit the vxdmp.conf file. 4. Use the –r option to reboot and reconfigure the Solaris host.
You must configure the storage arrays before you connect them to the appliance. Refer to the appropriate vendor documentation for the configuration procedures. To determine which storage arrays the appliance supports: 1. Access the following internal HP web site: http://turbo.rose.hp.com/spock/ 2. Locate the Storage Virtualization section.
Configuring Hosts and Storage Arrays What to do next To complete the appliance setup: 1. Implement path failover software, if applicable. (See “Implementing Path Failover” on page 69.) 2. Connect the appliance to the hosts and storage arrays. (See “Connecting the Appliance to Hosts and Storage Arrays”...
Implementing Path Failover This chapter describes how to implement path failover for the hosts and storage connected to the appliance: Installing HP StorageWorks Secure Path for Windows, page 70 Installing PowerPath, page 76 Installing ATF software, page 80 What to do...
The Secure Path software contains the Agent, which is already installed on the appliance nodes, and the Manager, which you install on the hosts. For more information about Secure Path V4.0B, refer to the HP StorageWorks Secure Path V4.0B for Windows Workgroup Edition Read Me First (June 2003, part number AA-RR4BD-TE) at the following web site: http://h18000.www1.hp.com/products/sanworks/secure-path/documentation.html...
The Secure Path Agent is installed on the appliance nodes when the appliance software is installed. To configure Secure Path Agent on the appliance node: 1. Ensure the hp OV CASA Console window is open in administrative mode. 2. Click switchui. The CASA UI Switch Utility dialog box opens.
Implementing Path Failover Installing Secure Path Manager Ensure the host meets the following requirements before installing Secure Path Manager: Internet Explorer IP connectivity to the appliance node JAVA version 1.3.1 only Supported Secure Path Manager version (confirm with CASA support team) To install Secure Path Manager on a host: 1.
Implementing Path Failover Configuring Secure Path Manager To configure Secure Path Manager on the host: 1. Ensure the hp OV CASA Console window is open in administrative mode. 2. Click switchui. The CASA UI Switch Utility dialog box opens. 3. Click Yes to continue.
Implementing Path Failover Using Secure Path Manager To use Secure Path Manager on a host: 1. Open Internet Explorer. 2. Enter the URL in the Address box using the following format: http:// xxx.xxx.xxx.xxx:2301 (xxx.xxx.xxx.xxx is the IP address of the host on which Secure Path Manager is installed.) 3.
Implementing Path Failover Installing PowerPath This section describes how to install PowerPath version 3.0.5 on the appliance nodes. Use this software if there are EMC storage arrays connected to the appliance. This section describes the following topics: Downloading the 3.0.5 patch Installing version 3.0.0 Installing version 3.0.5 Note:...
To install PowerPath version 3.0.0 on node 0: 1. Insert the EMC PowerPath version 3.0.5 for windows CD into the CD-ROM drive. 2. Ensure that the hp OV CASA Console window is open in administrative mode. 3. Click service viewer.
4. Click Next. 5. Enter the customer’s name and organization and click Next. 6. Click Next to install the software on the default directory listed. HP recommends that you use the default directory. The Ready to Begin Installation dialog box opens.
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Implementing Path Failover 23. To update the appliance configuration with the EMC LUNs, enter: mod lun –rescan 24. To verify that the appliance can detect the EMC LUNs: In sanosdamin, enter get lun. In the user interface, click LUNs to open the view LUNs window. 25.
This procedure only applies if the customer uses EMC CLARiiON storage, which requires that you install the Application Transparent Failover (ATF) software on the appliance nodes. The ATF installer will fail if you execute it from the the hp OV CASA Console window. If that occurs, perform the following steps: 1.
Connecting the Appliance to Hosts and Storage Arrays Connecting the appliance to hosts and storage depends on the customer’s network configuration. This chapter describes how to connect the appliance in three standard configurations. It also provides a sample cascaded appliance configuration for cross-appliance mirroring.
Loop. When using switches, set the topology to Point to Point. Refer to “Configuring Target Ports” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for more information. Continuous Access Storage Appliance Installation and Maintenance Guide...
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Connecting the Appliance to Hosts and Storage Arrays Figure 17: Hosts and storage directly connected to the appliance Continuous Access Storage Appliance Installation and Maintenance Guide...
— Zone 3 contains port 1 and port 2. — Zone 4 contains port 1 and port 3. HP recommends that you zone the host and storage HBA ports separately with the appropriate appliance target and initiator ports. Zoning individual ports ensures that one port does not cause problems with other ports.
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Connecting the Appliance to Hosts and Storage Arrays Figure 18: Hosts and storage arrays connected through Fibre Channel switches Continuous Access Storage Appliance Installation and Maintenance Guide...
Connecting the Appliance to Hosts and Storage Arrays Connecting hosts and EVAs through switches Figure 19 shows two hosts and two HP StorageWorks Enterprise Virtual Arrays (EVAs) connected to the appliance through Fibre Channel switches. The controllers on each array in Figure 18 have one port.
Connecting the Appliance to Hosts and Storage Arrays Connecting two appliances through a WAN Figure 20 shows two appliances connected through a wide area network (WAN). This configuration includes the optional IP mirroring functionality. In this example, assume the following: Each peer node on the local and remote appliances connects to a Gigabit Ethernet router (or switch), that connects to the WAN.
Guide for instructions on creating cross-appliance mirrors. Whether you are using switches and fabrics or directly connecting the appliances to create a cascaded configuration, HP recommends that you dedicate an initiator port (I5) and target port (T5) on each appliance node to make these connections.
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Connecting the Appliance to Hosts and Storage Arrays Figure 21: Two directly connected cascaded appliances Continuous Access Storage Appliance Installation and Maintenance Guide...
Connecting the Appliance to Hosts and Storage Arrays Connecting cascaded appliances through switches and fabrics Figure 22 shows two cascaded appliances connected through switches and fabrics. In this example, assume the following: CASA A on site A has peer nodes 0 and 1 (CAP0, CAP1). Five targets (T0, T1, T2, T3, and T4) and two initiators (I1 and I4) from each node connect to the Fibre Channel switches as described on page 91.
Connecting the Appliance to Hosts and Storage Arrays Creating the fabric zones for CASA A This section describes the fabric zones and port connections for CASA A. Fabric CAM_A has CASW1 and CBSW2 and the following zones: Zone 1: port connections for H1_1 and CAP0T0 Zone 2: port connections for H1_1 and CAP0T1 Zone 3: port connections for H1_1 and CAP0T2 Zone 4: port connections for H1_1 and CAP0T3...
Connecting the Appliance to Hosts and Storage Arrays Creating the fabric zones for CASA B This section describes the fabric zones and port connections for CASA B. Fabric CAM_C has CASW3 and CBSW4 and the following zones: Zone 1: port connections for H1_2 and CAP1T0 Zone 2: port connections for H1_2 and CAP1T1 Zone 3: port connections for H1_2 and CAP1T2 Zone 4: port connections for H1_2 and CAP1T3...
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Connecting the Appliance to Hosts and Storage Arrays Figure 22 shows two cascaded appliance connected through fabrics and switches. Figure 22: Two cascaded appliances connected through fabrics and switches Continuous Access Storage Appliance Installation and Maintenance Guide...
Connecting the Appliance to Hosts and Storage Arrays Creating zones for the switches This section describes a configuration in which two switches connect to the front end of the appliance and two switches connect to the back end of the appliance, enabling failover and recovery (See Figure 18 Figure...
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Connecting the Appliance to Hosts and Storage Arrays Figure 23: Six zones for the first host initiator Figure 24: Six zones for the second host initiator Continuous Access Storage Appliance Installation and Maintenance Guide...
Connecting the Appliance to Hosts and Storage Arrays Zones for back-end switches Create zones that have one appliance initiator and one storage controller port. Storage arrays may have one port per controller (Figure 18) or two ports per controller (Figure 19).
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Connecting the Appliance to Hosts and Storage Arrays Table 7: Storage zones for back–end switches Storage zone Switch ports Figure 25: Four zones for each storage controller port Continuous Access Storage Appliance Installation and Maintenance Guide...
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Connecting the Appliance to Hosts and Storage Arrays Continuous Access Storage Appliance Installation and Maintenance Guide...
Replacing and Configuring Appliance Components This chapter describes how to replace and/or configure appliance components: Creating and collecting logs, page 100 Reconfiguring the shared storage array, page 101 Replacing the hard disk drive, page 108 Reconfiguring the host bus adapters, page 112 Reconfiguring the Gigabit Ethernet card, page 118 Reconfiguring the console switch user...
5. Copy only the ZIP file from the logs folder to your laptop or a customer workstation. 6. Repeat step 1 through step 5 on the peer node. 7. E–mail the logs to the CASA support team (support_team@hp.com) or contact the CASA support team to set up FTP access.
Replacing and Configuring Appliance Components Reconfiguring the shared storage array To replace the HP StorageWorks Virtual Array that serves as the shared storage between the peer nodes, refer to the HP StorageWorks Virtual Arrays va7000 Family User and Service Guide for instructions. This guide is available on the following HP web site: http://h20015.www2.hp.com/content/common/manuals/lpg60187/lpg60187.pdf...
Replacing and Configuring Appliance Components 9. Enter the following command: mgr –os nt -t 1 –c 1 -S 2 -hp 1 (for controller 1 on host port 1) 10. When you see the following message, enter n: Topology will be set to: Private Loop. Change will take effect after a reset.
Complete this procedure on the peer node used in “Detecting the array.” Accessing CommandView To access CommandView: 1. Ensure the hp OV CASA Console window is open in administrative mode. 2. Click switchui to open the Windows NT desktop. See “Using switchui” on page 28 for instructions.
Complete this procedure on the peer node used in “Detecting the array.” 1. Ensure the hp OV CASA Console window is open in administrative mode. 2. Press Alt+C to open a command prompt window. 3. Enter the following command to start the CommandView services and to discover the...
Perform this procedure on one controller of the array only. To create a LUN using Hyper Terminal: 1. Ensure that the hp OV CASA Console window is open in administrative mode. 2. Right-click on the window and click Programs > Accessories > Hyperterminal >...
Replacing and Configuring Appliance Components Creating partitions on the shared storage array The shared storage array stores configuration information for both appliance nodes. The array also enables the appliance nodes to monitor communication between its peer node and the shared storage array. You must create seven partitions on the array in which to store to configuration information.
You can perform this procedure from the appliance or from your laptop if it is connected to the same network as the appliance. To create partitions on the shared storage array: 1. On node 0, ensure the hp OV CASA Console window is open in administrative mode. 2. Click service viewer.
PowerPath patch, if using EMC storage Hard disk drive with the following specifications: — Part number—289241-001 — Description—SPS-DRV, HD, 36GB, U320, 15K, HP — Assembly number—286780-001 Verify that the customer has backed up the appliance configuration regularly. Also verify that the customer has saved the backup locally and on the peer node.
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124 through page 128 to reinstall the appliance software. 8. Set the console display to the peer node. Ensure the hp OV CASA Console window on the peer node is open in administrative mode. 9. Press Alt+C to open a command prompt window and enter: cd \ 10.
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29. Close the Registry Editor window. 30. Ensure that all cables are connected to the appropriate node ports. 31. From the hp OV CASA Console window, click service viewer. The Services window opens. 32. Select one of the following services and set the startup type to Automatic:...
7. Click OK when the following message is displayed: At least one service or driver failed during system startup... 8. Ensure the hp OV CASA Console window is open in administrative mode. 9. Press Alt+C to open a command prompt window.
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15. Change the value of X X X X to the number you recorded in step 12. 16. Save and close the sanlink.cfg file. 17. Return to the hp OV CASA Console window and click service viewer. The Services window opens.
Replacing and Configuring Appliance Components Replacing a target/initiator HBA To replace a target or initiator HBA: 1. Power down the appliance node with the defective adapter. 2. Disconnect the shared storage Fibre Channel cables from the defective adapter. 3. Replace the defective adapter. 4.
Replacing and Configuring Appliance Components Resetting the firmware parameters for an initiator HBA To reset an initiator HBA’s firmware parameters: Note: The firmware parameters for the target HBAs are set when the target driver loads during RPIC DPF setup. 1. Reboot or turn on the appliance node. 2.
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Replacing and Configuring Appliance Components 9. To select a parameter, highlight the parameter name and press Enter. Then specify the value for the parameter listed below. Execution Throttle—90* Luns per Target—8 Enable LIP Rest—No Enable LIP Full Login—Yes Enable Target Reset—Yes* Login Retry Count—60* Port Down Retry—30* Link Down Timeout—0...
You may need to update the firmware of the node’s HBAs if a bug is found in the firmware. Before updating the firmware: 1. Verify the firmware version supported on the appliance: a. Access the following internal HP web site: http://turbo.rose.hp.com/spock/ b. Locate the Storage Virtualization section.
Assembly number—A7547-60001 Replacing the Gigabit Ethernet card To replace the Gigabit Ethernet card: 1. Ensure that the hp OV CASA Console window is open in administrative mode. 2. Click service viewer. The Services window opens. 3. Select the RPIC DPF service, set it to Manual, and then click Stop.
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Replacing and Configuring Appliance Components 19. Repeat step 18 for the SMS service. 20. Close the Services window. 21. Reboot the appliance node. 22. Verify that all services have started successfully. 23. From the console window, click sanos admin > launch. 24.
To reconfigure the driver: 1. Power on the appliance node. 2. Ensure that the hp OV CASA Console window is open in administrative mode. 3. Right click the console window and click Network Neighborhood > Properties. The Properties window open.
4. Select ID Setup and press Enter. 5. Press the arrow keys to position the HP ID window. (For example, you may want the HP ID window to open in the lower left corner of the monitor). To move faster, press and hold Shift as you press the arrow keys.
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Replacing and Configuring Appliance Components Continuous Access Storage Appliance Installation and Maintenance Guide...
Reinstalling the Appliance Software This chapter describes how to reinstall the appliance software. You may need to reinstall the appliance software if one of the appliance nodes does not boot properly and troubleshooting efforts have not corrected the problem. Note: Perform a reinstallation only if the CASA support team instructs you to do so.
Reinstalling the Appliance Software Reinstalling the appliance software Use the image CD provided by HP support to reinstall the appliance software on the defective appliance node: Caution: Disconnect the cables between the initiator ports on the defective appliance node and the external storage arrays.
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Reinstalling the Appliance Software 8. Enter the network information for the appliance node and click OK. (See “Setting network properties” on page 42 for instructions.) 9. Click OK when the following message is displayed: The operation completed successfully. Please reboot this machine for the changes to take effect.
“Initializing the user database” on page 48.) 4. Perform a restore, if applicable. (Refer to “Backing Up and Restoring Files” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for more information.) Continuous Access Storage Appliance Installation and Maintenance Guide...
This appendix provides information to help you implement and support IP mirroring at the customer site. For an overview of IP, refer to “Managing IP Mirrors” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide. This appendix describes the following topics:...
If a customer requires more worker threads for IP mirroring requests, you can adjust the number of threads: 1. Ensure that the hp OV CASA Console window is open in administrative mode. 2. On the console window, click service viewer.
IP Mirroring Using worker threads for many-to-one IP mirroring When implementing many-to-one IP mirroring, you must reduce the number of IP mirroring worker threads; otherwise, IP mirroring will not function properly. The total number of IP mirroring worker threads for all source appliances cannot exceed 200. When calculating this number, count by appliance, not appliance node because only one appliance node can process IP mirroring requests at a time.
IP Mirroring Processing synchronous IP mirroring requests This section describes how the appliance software processes synchronous IP mirroring requests. It describes the following topics: Synchronous IP mirroring process IP mirroring performance Synchronous IP mirroring process Processing synchronous IP mirroring requests involves the following steps (Figure 28): 1.
You must establish the correct IP mirroring relationships to ensure that the local and remote appliances can communicate. Refer to “Managing IP Mirrors” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for more information. Continuous Access Storage Appliance Installation and Maintenance Guide...
IP Mirroring Processing asynchronous IP mirroring requests Processing asynchronous IP mirroring requests involves the following steps (Figure 29): 1. The host sends a request to the local LUN. 2. A worker thread receives the request on the local LUN and completes the request. 3.
IP Mirroring Understanding resynchronization This section describes the differences between resynchronizing synchronous and asynchronous IP mirrors. It describes the following topics: Synchronous IP mirrors Asynchronous IP mirrors Common resynchronization issues Synchronous IP mirrors If the network goes down, synchronous IP mirroring (and all other network activity) stops. During this down time, the appliance software tracks replication requests in the source LUN’s journal file.
IP Mirroring Common resynchronization issues A description of common resynchronization issues follows: After you power off the resynchronizing node, synchronous IP mirrors disconnect. Temporarily disconnecting the IP mirrors starts resynchronization on the new resynchronizing node, (the peer node that is working). Resynchronizing ensures that the data on the source and target LUNs of the mirrors is current.
(each thinks it is the source), the user interface indicates that both mirrors were successful, but only one mirror was. It is unlikely that this situation will occur. However, HP recommends that the system administrator notify other system administrators before performing an IP mirror request.
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Appliance Components This appendix describes each appliance component and lists its physical dimensions, technical specifications, and environmental operating conditions: HP ProLiant ML370G3 server, page 138 HP StorageWorks Virtual Array 7110, page 139 HP rack system/E, page 140 HP rackmount console...
Appliance Components HP ProLiant ML370G3 server Each appliance uses two servers, also called nodes. Each node is an HP ProLiant ML370G3 server; the appliance software is installed before it ships. The nodes are defined as peer nodes in an active-active configuration, which means that both nodes actively monitor and maintain the storage network.
For more information on the array, refer to the HP StorageWorks Virtual Arrays va7000 Family User and Service Guide. This guide is available on the HP web site at the following address: http://h20015.www2.hp.com/content/common/manuals/lpg60187/lpg60187.pdf...
Appliance Components HP rack system/E The HP rack system/E (part number J1500A) holds the appliance components. Rack specifications Type Description Weight Empty rack: 162 pounds Packaged rack: 314 pounds Rear door: 29 pounds Supported weight Load capacity: On shipping pallet: 1800 pounds (816 kg) Off shipping pallet: 2000 pounds (907 kg) Casters rating: 1000 pounds (453.6 kg) per caster)
Appliance Components HP rackmount console switch The HP rackmount console switch enables you to switch between nodes from the appliance monitor. You can use either the four-port console (part number J1473A) or the eight-port console (part number J1474A). Specifications Type...
Appliance Components HP rackmount keyboard and monitor The appliance is installed with one of the following HP rackmount keyboard and monitor sets: J1470A—Requires 2U (EIA units) of space TFT5600RKM—Requires 1U of space J1470A specifications Type Description Display 15 inches Type...
Appliance Components TFT5600RKM specifications Type Description Display 15 inches Type Active matrix TFT LCD Resolution 1024 x 768 Weight 13.75 lbs (6.25 kg) Horizontal dot pitch 0.29 mm Horizontal frequency (LCD) 48.2 KHz Vertical frequency (LCD) 60 Hz Pixel clock speed 65 MHz Dimensions (length x width x depth) 17 x 1.7 x 15.6 inches (4.32 x 39.6 x 43.2 cm)
Appliance Components QLogic SANBlade QLA2344 series host bus adapters The appliance has three (3) QLogic 2344 host bus adapters (HBAs) per appliance node, for a total of six HBAs per appliance. The QLogic HBAs provide: Data transfer rate of 400 MB/s (full–duplex operation) 64-bit 133 MHz PCI-X Direct connection to copper-based and multimode optic cable media F-port and FL-port fabric login...
Appliance Components Intel PRO/1000 MT dual–port server adapter The appliance has one dual–port Gigabit Ethernet card per appliance node. The top port is for the MirrorLink connection (IP mirroring); and the bottom port is for the InterLink connection between the nodes. General specifications Type Description...
LUN mapping events Host events Overview Click event viewer on the hp OV CASA Console window to view these messages Refer to “Using the CASA console” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for more information.
Service Messages I/O events This section describes the messages generated by I/O events between the appliance and the storage network components, including storage arrays, routers, and switches: I/O timeout I/O failure Hardware device failure Hardware device recovery I/O timeout An I/O timeout, which is defined as an instance when a confirmation for a data packet transmission is not received by the appliance within a configured time period, causes the following error message to appear: RPIC DPF : IOFD ioto : IO timed out...
Service Messages Hardware device failure When a storage device fails, it is marked as failed by the appliance and monitored for recovery. A hardware device failure, which occurs when a storage device develops a physical defect, causes the following error message to appear: RPIC DPF : IOFD dvfd : Device hardware failure : adapter %d bus %d SCSI %d LUN %d : DPF Lun %d : Status %x Sense %x ASC %x ASCQ %x This error condition is recorded in the event log.
Service Messages Network events This section describes messages generated by status changes to nodes within the storage network: Network node failure Network node time out Network node recovery Network node failure When a network node is detected to be non-operational, the following error message is reported: RPIC DPF : NETW nddn : Network node marked down : [failover | mirror] : %d.%d.%d.%d...
Service Messages Network node recovery When a network node that was previously detected to be down or unreachable due to time out conditions, is detected to once again be operational, a network node recovery message is generated. This message appears in the following format: RPIC DPF : NETW ndup : Network node marked up : ["failover"...
Service Messages LUN mapping events This section describes messages generated when the LUN mapping for a host changes: LUN mapping enabled LUN mapping disabled LUN mapping enabled When a LUN is mapped to a host, a LUN mapping enabled confirmation message is generated. This message appears in the following format: RPIC DPF : LMAP emap : Lun mapping enabled : Lun %d : Host %d : Visible Lun %d : HBA %d...
Service Messages Host events This section describes the messages generated by host registration or other host activity within the storage network: Host addition Host name registration Host removal Host activity on new host bus adapter (HBA) Host addition When a new host is configured for use within the storage network, a host addition confirmation message is generated.
Service Messages Host removal When a host is removed from the storage network, a confirmation message is generated. This message appears in the following format: RPIC DPF : HOST hrem : Host removed from lookup table : Index %d : WWN %s This message is recorded in the event log.
Service Messages Reading SNMP traps After you run the initservice slsemi,slsnmp, sltat command when initializing the user database (see page 48), the slsnmp module gathers information from the sv3000 Management Server (SMS) service and formats it in SNMP. Table 8 lists the SNMP traps generated by SMS.
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Service Messages Table 8: SNMP trap descriptions Number Type Variables Message remoteMirrorAdded remoteMirrorSourceLunNumber, Appliance remote mirror with remoteMirrorTargetLunNumber source LUN %d, target LUN %d, has been added. remoteMirrorStateChange remoteMirrorSourceLunNumber, Appliance remote mirror with remoteMirrorTargetLunNumber, source LUN %d, target LUN remoteMirrorState %d, has changed state to %d.
Service Messages Reading VSM states Figure 9 lists the states that the VA Status Monitor (VSM) service gathers from the appliance’s shared storage array. Table 9: VSM states Value Name Description Ready The subsystem is fully functional and ready to provide storage to meet the host's needs.
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Service Messages Table 9: VSM states Value Name Description Shutdown Warning The subsystem was shut down but problems were detected that make it unsafe to change the system configuration (for example, you should not add or remove DIMMs). Reserved Reserved Mismatched Code The two controllers have different firmware versions and are operating independently.
The health monitor issues SNMP requests to the ProLiant insight management agents installed on the appliance nodes. The status information gathered by the health monitor displays in the status info section of the hp OV CASA Console window (See Navigating the CASA console on page 24 for more information.)
Miscellaneous Commands This appendix describes the command line interface (CLI) commands that are intended for HP personnel use only. It describes the following topics: trapdest, page 162 build, page 163 trapdest, page 164 pollint, page 165 protocol_version, page 166 trapdest, page 167...
Miscellaneous Commands add trapdest Syntax add trapdest -ip IPADDRESS1,...,IPADDRESSN -community COMMUNITY_NAME Example Command add trapdest -ip 16.129.99.70 -community private Purpose Adds a trap recipient so it can receive traps from the appliance nodes. Output Trap destination 16.129.99.70 added to community PRIVATE. Continuous Access Storage Appliance Installation and Maintenance Guide...
Miscellaneous Commands build Syntax build Example Command build Purpose Displays the version of the sv3000 Management Server (SMS) service with which sanosadmin is communicating. Output Apr 28 2004 19:07:48, SMS Version: 4.0 Continuous Access Storage Appliance Installation and Maintenance Guide...
Miscellaneous Commands del trapdest Syntax del trapdest -ip IPADDRESS1,...,IPADDRESSN [-community COMMUNITY_NAME] Example Command del trapdest -ip 196.26.99.70 Purpose Deletes a trap recipient so it no longer receives traps from the appliance nodes. If you do not include the -community parameter, the specified trap recipient is deleted from all communities.
Miscellaneous Commands get pollint Syntax get pollint Example Command get pollint Purpose Displays the time interval (in minutes) that passes before the LUN statistics cache in the slstat SNMP agent is refreshed. Output Polling Interval ----------------- Continuous Access Storage Appliance Installation and Maintenance Guide...
Miscellaneous Commands get protocol_version Syntax get protocol_version [-ina] [-sms] Example Command get protocol_version -ina Purpose Displays the version of the Identification and Authorization (INA) service that is currently running on the local node. Output INA: 2.0 Command get protocol_version -sms Purpose Displays the version of the sv3000 Management Server (SMS) service that is currently running on the local node.
Miscellaneous Commands get trapdest Syntax get trapdest [-community COMMUNITY_NAME] Example Command get trapdest Purpose Displays the IP address and community name of the servers receiving traps from the appliance nodes. If you do not include the -community parameter, the output includes the trap recipients for all communities.
Miscellaneous Commands get version Syntax get version Example Command get version Purpose Displays the version of SANOS that is running on the node you are accessing. Output SAN.OS Version --------------- 5.7.0.78 Continuous Access Storage Appliance Installation and Maintenance Guide...
Miscellaneous Commands get vsmpollingint Syntax get vsmpollingint Example Command get vsmpollingint Purpose Displays the amount of time (in seconds) that the VA Status Monitor (VSM) service waits before sending the next query for status to the appliance’s shared storage array. Output VSM Polling Interval --------------------...
Miscellaneous Commands get vsmremindint Syntax get vsmremindint Example Command get vsmremindint Purpose Displays the amount of time (in seconds) that the VA Status Monitor (VSM) service waits before posting a duplicate warning event if the corresponding error condition has not changed.
Miscellaneous Commands mod cache Syntax mod cache -name NAME1,...,NAMEN -refresh where NAME is expansion, partition, ptimage, fcpmirror, ipmirror, host, node, lun, lunmap, all Example Command mod cache -name all -refresh Purpose Updates the specified data in SMS (the service for the user interface) by gathering the latest data from DPF (the core component of the SANOS software).
IP address. Refer to “Backing Up and Restoring Files” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide for the backup procedure. Continuous Access Storage Appliance Installation and Maintenance Guide...
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14.0.0.3 -mirror -newname 14.0.0.1 Refer to “Managing IP Mirrors” in the HP OpenView Continuous Access Storage Appliance System Administrator’s Guide or to “Mirroring Commands” in the HP OpenView Continuous Access Storage Appliance Command Line Interface Reference Guide for more information.
Miscellaneous Commands mod pollint Syntax mod pollint -interval INTERVAL Example Command mod pollint -interval 15 Purpose Sets the time interval (in minutes) that passes before the slstat SNMP agent refreshes the LUN statistic cache. Output Polling interval 15 was successfully set in the registry. Continuous Access Storage Appliance Installation and Maintenance Guide...
Miscellaneous Commands mod trapdest Syntax mod trapdest -oldip IPADDRESS -newip IPADDRESS [-community COMMUNITY_NAME] Example Command mod trapdest -oldip 16.129.99.70 -newip 16.129.99.75 Purpose Modifies the IP address and/or the community name of the trap recipient. If you do not include the -community parameter, the community name is associated with the new IP address.
Miscellaneous Commands mod updatedb Syntax mod updatedb -old old_hostname -new new_hostname Example This command applies to version 5.0.4 or earlier of the appliance. If the IP address of one of the nodes changes and you are running version 5.0.4 or earlier, you must run this command to update the database with the new node information.
Miscellaneous Commands mod vsmpollingint Syntax mod vsmpollingint -interval VALUE Example Command mod vsmpollingint -interval 8 Purpose Modifies the amount of time (in seconds) that the VA Status Monitor (VSM) service waits before sending the next query for status to the appliance’s shared storage array. Output VSM polling interval changed to 8.
Miscellaneous Commands mod vsmremindint Syntax mod vsmremindint -interval VALUE Example Command mod vsmremindint -interval 20 Purpose Modifies the amount of time (in seconds) that the VA Status Monitor (VSM) service waits before posting a duplicate warning event if the corresponding error condition has not changed.
91, appliance components dedicated ports HP rack system/E collecting logs HP rackmount console switch command prompt window, using HP rackmount keyboard and monitor commands Intel PRO/1000 MT dual-port server adapter 16, add trapdest build packaged del trapdest...
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Diagnostics for Windows, for ProLiant servers HP fiber card drivers diagnsotic software, ProLiant servers replacing host HBAs directly connecting hosts and storage supported drivers disabling host drivers...
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InterLink HP rack system/E, specifications LAN Interface HP rackmount console switch, specifications MirrorLink HP rackmount keyboard and monitor, specifications software ports network events HP Server Diagnostics, for ProLiant servers network properties, setting Hyper Terminal NIC ports 25,...
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HBA HP rack system/E target/initiator HBA HP rackmount console switch resetting initiator HBA firmware HP rackmount keyboard and monitor resynchronization Intel PRO/1000 MT dual-port server adapter asynchronous IP mirrors ProLiant ML370G3 servers common issues QLogic HBAs...
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IP mirroring web sites CASA Support Team HP storage zones on switches, creating Workforce Development Continuous Access Storage Appliance Installation and Maintenance Guide...
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Index Continuous Access Storage Appliance Installation and Maintenance Guide...