Appendix E. Message Retrieval At The; Obtaining Error Information From An Ibm; Device Driver Types - IBM TS2900 Setup, Operator, And Service Manual

Appendix E. Message Retrieval at the Host
"Obtaining Error Information From an IBM™ System p" on page E-1
"Retrieving from a Sun System" on page E-5
"Retrieving from an HP-UX System" on page E-5
"Retrieving From an IBM System i™ with RISC Processor" on page E-5
How error information is obtained from the host depends on the type of device driver
being utilized. Table E-1 provides instructions specific to your type of device driver.
Table E-1. Device driver types
If you are...
Using an IBM device
driver
Using a non-IBM
device driver
Obtaining Error Information From an IBM™ System p
IBM device drivers for the System p operating system logs error information when an
error occurs on a tape drive or library.
The error information includes the following:
• Device VPD
• SCSI command parameters
• SCSI sense data (if available)
The AIX
the system error log for a variety of errors. You can view the error log by following
this procedure.
1. At the AIX command line, type errpt |pg to display a summary report, or type
Note: In most cases you will use the summary report to find the date and time of any
2. Press [Enter] to scroll through the error log.
3. Type q and press [Enter], to quit the error log at any time.
© Copyright IBM Corp. 2008
Then...
Refer to the IBM Tape Device Drivers Installation and User's Guide
(GC27-2130) for problem determination information specific to your
host operating system. Visit ftp://ftp.software.ibm.com/storage/
devdrvr/Doc/ to download the latest version of the manual.
See "Using the IBM TotalStorage Diagnostic Tool (ITDT)" on
page 7-21. Visit
http://www-1.ibm.com/support/docview.wss?uid=ssg1S4000662 to
download the diagnostic tool.
®
Tape and Media Changer Device Driver for System p provides logging to
errpt -a |pg to display a detailed report. Press [Enter].
errors related to library devices, then use the detail report to obtain the sense
data needed to identify the cause of the error.
E-1