Service Port; Drive/Cartridge Removal; Removing/Reinstalling The Library Chassis - IBM TS2900 Setup, Operator, And Service Manual

Connecting to the Library using the Telnet Service Port
The Telnet Service Port can be enabled to allow IBM service personnel to execute
extended troubleshooting procedures.
To enable the Telnet Service Port, have the library administrator complete the
following steps:
1. Log in to the Operator Panel.
2. Go to the Telnet Service Port item in the Service menu, and push Enter.
3. When Enable Telnet Port appears on the display, push Enter.
4. When Are you sure? appears on the display, push Enter.
To disable the Telnet Service Port, have the library administrator power cycle the
library.

Drive/Cartridge Removal

Important:
• It is strongly recommended that the drive and stuck tape be returned to IBM for
• These procedures must be performed only by a trained IBM service provider.
• Inform the customer the following procedure has high risk of damaging the
Removing/reinstalling the Library Chassis Cover
Important: FOR REFERENCE ONLY. The customer is not authorized to remove the
If you need to access the cartridge magazine or tape drive, complete the following
steps:
1. If possible, unload the tape drive and move the cartridge to its home position
2. Deconfigure the drive from the server (for instructions, see your server's
3. Turn OFF the power to the library.
4. Disconnect all cables from the rear panel of the library.
removal and recovery.
SSRs should claim their time against service code 33 ECA 013 when performing
this procedure.
drive and high risk of not being able to recover the data.
cover of the library. No customer serviceable components are inside the
library.
(Operator Panel: Move Cartridge command; Web User Interface: Manage
Library → Move Cartridges).
documentation).
• For a desktop library, remove the deskside cover.
a. Remove the large pan-head screws
(Figure A-4).
on the rear of the library
4
Appendix A. Information for Trained IBM Service Personnel
A-5