Reseating Cables; E-Mailing Logs - IBM TS2900 Setup, Operator, And Service Manual

Reseating Cables

To reseat external library cables, perform the following steps:
1. Locate the following cables on the rear panel of the library.
2. Check and reseat, if necessary, all of the cables connected to your library.
3. Verify that there is no damage to any connector pins.

E-mailing Logs

Logs provide a summary of the current status, warnings, and errors in the library, and
include configuration settings and information provided in Operator Interventions.
Download current logs of the library and drive when requested by your service
representative. To e-mail current logs:
1. Ensure that no applications are accessing the library. If a library operation is in
2. Download the current library log from the Web User Interface by selecting
3. Download the current drive log from the Web User Interface by selecting Service
4. When requested by IBM, attach the log to an e-mail message and send it to IBM
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TS2900 Tape Autoloader Setup, Operator, and Service Guide
a. SAS attachment for the drive
b. Ethernet cable for connection to a network
c. Power supply cable
progress, wait until it finishes before attempting to generate the logs.
Service Library → Download Library Logs, click Refresh, and click Download.
Library → Download Drive Logs, click Refresh, and click Download.
Technical Support for further diagnosis.