IBM TS3100 Setup, Operator, And Service Manual

IBM TS3100 Setup, Operator, And Service Manual

Tape library
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IBM TS3100 Tape Library and TS3200 Tape Library
Setup, Operator, and Service Guide
Machine Type 3573
IBM

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Summary of Contents for IBM TS3100

  • Page 1 IBM TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide Machine Type 3573...
  • Page 3 This edition applies to the IBM TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide, GA32-0545-17, and to the subsequent releases and modifications until otherwise indicated in new editions.
  • Page 4 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 5: Read This First

    M8 media feature. Drive firmware must be at HB82 or greater to support the M8 media feature. Ensure that any IBM device drivers are at the minimum level that is required to support the TS3100/TS3200 library. LTO 7 Tape Drive Library firmware must be at D.00 or greater to support...
  • Page 6: Accessing Online Technical Support

    – Form number (for example, GA32–1234–02) or part number (on the back cover of the publication) – Page, table, or illustration numbers that you are commenting on – A detailed description of any information that should be changed IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 7: Contacting Ibm Technical Support

    Contacting IBM technical support In the US: Call 1-800-IBM_SERV (1-800-426-7378). Note: Before calling, complete all the steps in "Contacting IBM Technical Support" in chapter 9. All other Countries/Regions: Visit http://www.ibm.com. To open a Service Request online: Under Support & downloads, click Open a service request.
  • Page 8 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 9 Feature codes and part numbers are added for Mini-SAS HD 1x and 2x cables. v Added a section about uploading and configuring the User Defined Certificate. Table 5. Information added to the GA32-0545-14 edition. v Support for LTO 7 – Specifications for Ultrium 7 drives © Copyright IBM Corp. 2007, 2018...
  • Page 10 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 11: Table Of Contents

    . 19 code 5096) . . 55 Power-ON display . . 20 Connecting a power cord . . 56 Note about the front panel LEDs . . 20 Configuring your library . . 56 © Copyright IBM Corp. 2007, 2018...
  • Page 12 . 170 Service: Library Verify . . 108 Write-Protect switch . . 170 Service: Run Tests . . 109 Handling the cartridges . . 171 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 13 ....313 library enclosure . . 235 Retrieving from an IBM System p or IBM Power Installing your drive in the replacement library system with AIX .
  • Page 14 Index ....351 Trademarks . . 327 Class A Notices. . 327 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 15: Figures

    PIN is enabled but before it is entered . 105 library . . 54 81. Configure: Save/Restore menu. . 105 38. Interposer installation . . 55 82. Configure: Set Date and Time menu . . 107 © Copyright IBM Corp. 2007, 2018...
  • Page 16 165. Shipping lock and label storage location 120. IKE settings . . 141 166. Shipping lock and label . . 222 121. Certificate Upload . . 143 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 17 167. Library drive sled without ElectroStatic 191. Front view of a rack, showing the rails Discharge (ESD) springs (SCSI sled shown) . 223 installed . . 246 168. Library drive sled with ESD springs [1] (SAS 192. Proper placement of the Repair Identification sled shown) .
  • Page 18 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 19: Tables

    . 128 AIX ERRPT library sense data . . 315 Generic IPSec settings. . 137 AIX ERRPT drive sense data . . 316 General Policy settings . . 139 SNMP status events . . 319 © Copyright IBM Corp. 2007, 2018...
  • Page 20 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 21: Safety And Environmental Notices

    The notices are accompanied by symbols that represent the severity of the safety condition. Most danger or caution notices contain a reference number (Dxxxx or Cxxxx). Use the reference number to check the translation in the IBM Systems Safety Information (G229-9054) publication included in your ship group.
  • Page 22: Possible Safety Hazards

    Do not use refrigerant lines or connectors to lift, move, or remove the MRU. Use handholds as instructed by service procedures. (C016) Caution Do not connect an IBM control unit directly to a public optical network. The customer must use an additional connectivity device between an IBM control unit optical adapter (that is, fibre, ®...
  • Page 23: Performing The Safety Inspection Procedure

    The product might contain a laser assembly that complies with the performance standards set by the US Food and Drug Administration for a Class I laser product. Class I laser products do not emit hazardous laser radiation. The product has the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible during operation or is within Class I limits.
  • Page 24 Do not use a ramp that is inclined at more than 10 degrees. v When the rack cabinet is in the new location: xxiv IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 25: Power Cords

    (R002) Power Cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).
  • Page 26 An external Surge Protective Device (SPD) is not required for operating this library. This product can be installed in a network telecommunication facility or location where the NEC applies. xxvi IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 27: Preface

    IBM TS3100 Tape Library and TS3200 Tape Library. Note: The IBM TS3100 Tape Library and TS3200 Tape Library is a customer installed unit. The customer is responsible for the setup and maintenance of the tape library. The customer is charged for service if a service contract is not in place.
  • Page 28 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 29: Product Description

    Product description The IBM TS3100 Tape Library (2U library) and the IBM TS3200 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-slot I/O station) in a compact 4U form factor with easy access to cartridges by way of four removable magazines.
  • Page 30 The machine type, model number, and serial number of and Serial Number label the library are on this label. This serial number is the number that links the library to your warranty. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 31: Rear Panel

    Table 6. 2U library and 4U library front panel descriptions (continued) Number Item Description Operator Control Panel display This component is a 128 X 64 monochrome graphic display. I/O station The input/output (I/O) station is used to import and export cartridges into and out of the library. v The 2U library has an elective 1-slot I/O station.
  • Page 32: Rear Panel Of A 2U Library With A Full Height

    Figure 5. Rear panel of a 2U library with a full height dual port SAS drive IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 33 LED flashing (1 flash per second) - normal operation Serial port This port is used to communicate serially with the library with an RJ-11 connector. For use by IBM Service Personnel. Ethernet port This port is used to connect the library to a network.
  • Page 34: Bar Code Reader

    This is because a new drive might be added or an existing drive might be swapped with another drive. For details, see the IBM Tape Device Drivers documentation, and the IBM LTO Ultrium Tape Drive SCSI Reference documentation. See "Related Publications" in the Preface.
  • Page 35: Snmp Messaging

    The new SNMP Query Configuration capability provides a common Management Information Base (MIB) across all of the IBM tape libraries. This capability allows a product administrator to audit the settings of all of their IBM tape libraries to ensure that they comply with their own policies.
  • Page 36: Library Storage Capacity And Data Transfer Rate

    Ultrium 4 Data Cartridges v Native: 19.2 TB v Native: 38.4 TB v Compressed: 38.4 TB (2:1 v Compressed: 75.2 TB (2:1 compression) compression) IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 37: Ultrium Tape Drives

    Table 9. Library storage capacity and data transfer rate (continued) Characteristic 2U Library Specification 4U Library Specification Maximum storage capacity - v 24 data cartridges v 48 data cartridges Ultrium 3 Data Cartridges v Native: 9.6 TB v Native: 19.2 TB v Compressed: 19.2 TB (2:1 v Compressed: 38.4 TB (2:1 compression)
  • Page 38: Library Drive Sled Without Esd Springs

    Figure 7. Library drive sled with ESD springs [1] (SAS sled shown) Note: Ultrium 3 and 4 SCSI, SAS, and Fibre Channel drives are allowed in the same physical and logical library. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 39: Speed Matching

    IBM Ultrium 8 Tape Drives can read and write initialized M8 Data Cartridges. v IBM Ultrium 7 Tape Drives can read and write LTO Ultrium 7 and Ultrium 6 Data Cartridges. Ultrium 7 tape drives can read LTO Ultrium 5 Data Cartridges with improved data rates. Ultrium 7 tape drives cannot read initialized M8 cartridges.
  • Page 40: Library Specifications

    - 720 TB using LTO Ultrium 8 cartridges - 1440 TB using LTO Ultrium 8 cartridges - 540 TB using LTO M8 cartridges - 1080 TB using LTO M8 cartridges IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 41: Operation Specifications: Ultrium 8

    Table 12. Operation specifications: Ultrium 8 (continued) Library with 2U Library 4U Library Ultrium 8 drive(s) Number of slots 24 (including I/O station) 48 (Including 3 I/O station slots) Sustained native Ultrium 8 HH Drive: 300 MB/s data transfer rate Ultrium 8 Half Height Drive: Drive types Fibre Channel, SAS...
  • Page 42 Ultrium 3 Half Height Drive: 60 MB/s Ultrium 3 Full Height Drive types Drive: SCSI, Fibre Channel Ultrium 3 Half Height Drive: SCSI, Serial Attached SCSI (SAS) IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 43: Product Environment

    Table 17. Operation specifications: Ultrium 3 (continued) Library with 2U library 4U library Ultrium 3 drive(s) Ultra160 SCSI LVD 4 Gb/s Fibre Channel Interfaces Ultrium 3 HH SAS Drive V2 (6 Gb/s) 3 Gb/s SAS Environmental specifications Table 18. Environmental specifications Temperature Operating 10°...
  • Page 44: Supported Device Drivers

    1. IBM does not provide application software with this library. To order software, contact your IBM sales representative, IBM Business Partner, or an independent software provider. 2. If you attach your library to a server with non-IBM software, contact your software vendor for a matrix of compatible hardware, software, firmware revisions, and adapter cards.
  • Page 45 – Password: (use your current email address) – Directory: /storage/devdrvr IBM provides Portable Document Format (.pdf) and PostScript (.ps) versions of its device driver documentation in the /storage/devdrvr/Doc directory: v IBM_tape_IUG.pdf and IBM_tape_IUG.ps contain the current version of the IBM Tape Device Drivers Installation and User's Guide.
  • Page 46 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 47: User Interfaces

    Panel until a push button is pressed, which causes the Operator Control Panel to return to the Home Screen. v Numeric error codes are only used for unrecoverable errors, otherwise text status messages are displayed. © Copyright IBM Corp. 2007, 2018...
  • Page 48: Power-On Display

    The LED is turned off after a successful drive cleaning operation. v The Attention LED indicates one of the following conditions. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 49: Input Modes

    Problem Action Required Bad media 1. Go to Monitor > Inventory to locate the defective cartridge. 2. Move the defective cartridge to the I/O Station. (Operator Control Panel: Control > Move Cartridges). 3. Open the I/O Station to remove the defective cartridge.
  • Page 50: Entering Numerical Values

    Superuser - The Superuser has access to the Monitor Library and Manage Library sections. v Admin - Admin user level The Admin user has access to all menus except those menus that are restricted to Service only. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 51: System Status

    v Service - Service personnel user level - Access to this level is for Service personnel only. Service personnel have access to all menus. Note: Passwords are case-sensitive. Use the following password for logging in as an Admin user: secure Each level affects which areas you have access to and what actions you can initiate from those areas.
  • Page 52: U Library System Status Screen

    March 14, 2008. If a redundant power supply fails, the System status screen displays as shown in Figure 13 on page 25. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 53: Web User Interface Help Pages

    Figure 13. 4U library System status screen that is showing a power supply failure Note: If your library has -04 level redundant power supplies (see label on top of power supply), it is normal for the one in “Standby” mode to turn its “Green” LED off. You can test this power supply by pulling the power connector from the other “Active”...
  • Page 54 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 55: Installation Planning

    Configurations are created that enable the library to process commands from multiple heterogeneous applications (such as an IBM System p application and a Windows NT application) and multiple homogeneous applications (, the same application that is run by several System p servers).
  • Page 56: Multiple Control Paths

    249. For information about using the path failover feature, see the IBM Ultrium Device Drivers Installation and User's Guide. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 57: Library Partitioning And Element Addressing

    Library partitioning and element addressing Library 4U systems with firmware versions of 1.70 and higher, and containing at least 2 drives, have the ability to configure two logical libraries (create two partitions). This partitioning is expanded with the new library firmware and half height drive integration. It is possible to configure 1, 2, 3, or 4 partitions in the 4U library.
  • Page 58: Configuration Of A One - Partition System

    Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B) v Logical Library 3: Slot 22 through slot 45 4096 (x1000) through 4119 (0x1017) IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 59: Configuration Of A Three - Partition System

    Drive 4 Element Address Drive 3 Magazine Magazine Element Address Drive 3 Element Address Drive 2 Drive 2 Element Address Element Address Magazine Magazine Drive 1 Drive 1 Element Address Element Address Front side Figure 16. Configuration of a three - partition system Configuration of a 4 - partition system A four partition system must have four drives.
  • Page 60: Persistent Binding To Ensure Scsi Id Assignment

    WWNN for the drive is location-dependent within the library. Because the WWNN does not change, persistent binding does not need changing, thus preventing a potential outage. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 61: Logical Unit Number (Lun) Scanning

    Logical unit number (LUN) scanning The library uses a single SCSI or Loop ID per drive and dual LUNs to control the tape drive (LUN 0) and library accessor (LUN 1). The library requires a host bus adapter (HBA) that supports LUN scanning. If it is not enabled, your host system does not scan beyond LUN 0 and fails to discover the library.
  • Page 62: Physical Characteristics Of The Scsi Interface

    SCSI bus jumper. Note: Daisy-chaining is NOT recommended because of potential issues with SCSI bus performance, SCSI cables/connectors, and host bus adapters. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 63: Terminating The Bus

    Or, contact your IBM sales representative. SCSI differential - LVD IBM LVD tape devices support a bus length of 25 meters (82 ft.) point-to-point, and 12 meters (39 ft.) with multi-drop interconnection (daisy-chaining). For each daisy-chained device, the maximum cable length must be reduced by 0.5 meters (1.6 ft).
  • Page 64: Fibre Channel Interface

    Attention: It is recommended that tape storage devices are connected on a separate HBA from disk storage devices to avoid potential configuration incompatibilities. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 65: Fibre Channel Host Environment

    The library is supported by various servers (hosts), operating systems, and adapters. These attachments can change throughout the product's lifecycle. To determine the latest supported attachments, visit the web at http://www.ibm.com/storage/. Sharing on a storage area network (SAN) With storage area network (SAN) components, the possibilities for connecting multiple systems and multiple drives increased.
  • Page 66 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 67: Installation And Configuration

    Note: Review the information in “Installation planning” on page 27 before your library is installed. The IBM TS3100 Tape Library and TS3200 Tape Library is a customer installed unit. The customer is responsible for the setup and maintenance of the tape library. Customers are charged for service if a service contract is not in place.
  • Page 68: Choosing A Location

    2U (88.90 mm/3.5 in.) of clearance for a 2U library v 4U (177.8 mm/7 in.) of clearance for a 4U library Rackmounting the library is optional. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 69: Unpacking The Library

    – Documentation CD: - Setup, Operator, and Service Guide - Translated Safety Notices - Statement of Limited Warranty (in 29 languages) – IBM License Agreement for Machine Code – Installation Quick Reference – Warranty information (in 9 languages) – Quality Hotline card v With every library that contains a SCSI drive: –...
  • Page 70: Installing The Library Foot Pads (Desktop Installation)

    3. Install the foot pads on the bottom of the library enclosure by pressing each foot into one of the six areas ( 1 ) as shown in the figure. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 71: Removing And Storing The Shipping Lock

    Figure 19. Installing foot pads on the bottom of the library enclosure 4. Carefully return the library to an upright position. What to do next Important: Do not place any objects on top of the library. Removing and storing the shipping lock About this task Important: The shipping lock, which prevents the library accessor from moving during shipment, must be removed before the library is powered ON.
  • Page 72: Library Shipping Lock And Label Storage

    ) and label ( ) on the rear panel of the library as shown in Figure 21. Figure 21. Library shipping lock and label storage location IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 73: Rackmounting The Library (Rack Installation)

    Rackmounting the library (rack installation) About this task The 2U library and the 4U library are easily installed into a standard 19-inch rack system. The 2U library requires 2U (3.5 in.) of space. The 4U library requires 4U (7 in.) of space. If you are not rackmounting your library, skip this procedure and go to “Attaching the library to a server”...
  • Page 74: Rack Kit B Mounting Hardware

    – 2 countersunk screws for securing the anchors ( 6 ) – 2 small countersunk screws for securing the tops of the mounting brackets ( 7 ) IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 75: Examples Of Eia Units For Round Hole And

    v Packaged in the small bag 4 rail-mounting screws - used on racks with round or square holes ( 8 ). v 12 black plastic square plugs for covering rack holes for the 4U library application ( 2 ) v 12 black plastic round plugs for covering rack holes for the 4U library application ( 3 ) 2.
  • Page 76: Rear View Of Rack Kit A, Which Shows The

    Figure 25. Rear view of Rack Kit A, which shows the narrow part of the rail at the rear of the rack. Figure 26. Rear view of Rack Kit B shows a different mounting method IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 77: Kit A (Top Picture With Circles) Showing Rails

    Figure 27. Kit A (top picture with circles) showing rails installed. Rack Kit B is below showing the front view of this kit installed. Note: The rail must be fastened with the bottom of the rail parallel to floor and at the same level. 4.
  • Page 78: U Library Rack Anchors And Mounting Brackets

    5. Install the library rack anchors ( 2 ) as shown in Figure 28 on each side of your library with the longest counter-sunk screws included in the rack kit. Figure 29. Close-up view of mounting of the anchors on both sides of the library IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 79: Sliding The 2U Library Into The Rack

    Figure 30. 2U library side screws to remove 6. Install the library-mounting brackets ( 1 ) as shown on the 2U library on each side of the library with the screw that was removed from your library and an extra short, counter-sunk screw included in the rack kit.
  • Page 80: Sliding The 4U Library Into The Rack

    ( 1 ). Figure 33. Securing the 2U library to the rack IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 81: Attaching The Library To A Server

    Figure 34. Securing the 4U library to the rack 9. Install either the round or the square rack hole covers for the 4U library as shown in Figure 34. There are 6 covers for each side for a total of 12. Attaching the library to a server The 2U library and the 4U library are attached to servers with these interfaces: v SCSI (LVD Ultra 160)
  • Page 82: Attaching A Scsi Host Interface Cable To The 2U

    SCSI bus. Attach the terminator ( in Figure 35) to the remaining SCSI connector on the back panel of the library, if the library is the last or only IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 83: Installing A Fibre Channel Interposer (Feature Code 5096)

    Installing a Fibre Channel interposer (feature code 5096) About this task For a list of supported adapters and required interposers, go to the Technical Support section on the web at http://www.ibm.com/storage/. To install the interposer, refer to the procedure. Host...
  • Page 84: Connecting A Power Cord

    Operator Control Panel and the Web User Interface, see “Operations” on page 81. For default library settings, see “Configure: Save/Restore” on page 105 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 85: Choosing Your Configuration Method

    Choosing your configuration method If you choose to use the factory defaults for your library configuration, go to “Choosing factory defaults for your library configuration.” If you choose to use the Web User Interface for configuring your library, go to “Configuring your library with the Web User Interface.”...
  • Page 86: Establishing Remote Access To Your Library

    Press SELECT to highlight the IP address field. b. Press UP or DOWN to select the digitsin the first octet of your library's IP address. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 87: Logging On To The Web User Interface

    c. Press SELECT to highlight the digitsin the next octet of your IP address. d. After the digits for the last octet are entered, press SELECT to apply your entries. 7. Press DOWN to select Netmask. For IPv4, enter an IPv4 Netmask address. For IPv6, enter an IPv6 Netmask address.
  • Page 88: Verifying/Updating Firmware

    Enter http://www.ibm.com/storage/support/ in your internet browser address field and press Enter on your keyboard. b. Select Tape Systems from the Product Family list, then select TS3100 Tape Library or TS3200 Tape Library from the Product list. c. Click the Download tab, then click Firmware.
  • Page 89: Choosing General Library Settings

    CLN as part of the bar code. The Universal Cleaning Cartridge has the bar code label CLNUxxLx. Note: IBM recommends enabling the Auto Clean function on the library. With the Auto Clean function enabled, drive cleaning occurs automatically. The only time Auto Cleaning must be disabled is when your Backup Application requires that it has control.
  • Page 90: Choosing The Number Of Logical Libraries For Your Library

    If you have a 2U or 4U library with only one drive, or do not want to partition your library, proceed to the next section, “Entering Path failover feature activation key” on page 63. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 91: Entering Path Failover Feature Activation Key

    One cartridge magazine cannot be assigned to two logical libraries. If you partition a multi-drive library, each of the magazines must be assigned to a logical library on a magazine boundary. The entire magazine must be part of one logical library only. Note: If you have a 2U library with two drives, you can have two logical libraries.
  • Page 92: Setting Up Encryption

    2. On the Encryption screen, enter the Feature Activation Key to make available the library managed and the system managed encryption options. 3. Click Activate to save the key and expand the screen for more encryption settings. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 93: Configure Library: Encryption Activation

    Figure 47. Configure Library: Encryption Activation screen 4. Select Enable SSL for EKM to enable Secure Sockets Layer for the IBM SKLM application. 5. Select an Encryption method for each logical library. v Without an encryption license key, select None or Application Managed Encryption.
  • Page 94: Choosing Drive Interface Identification/Settings

    Configuration Form,” on page 321 for future reference. It is important to save your extra Feature Activation Key labels in a secure location for future reference. 10. Install the IBM SKLM application on your host. Refer to the IBM SKLM Knowledge Center online at http://www-01.ibm.com/support/knowledgecenter/SSWPVP/welcome?lang=en for information on locating the appropriate IP address and port.
  • Page 95: Configure Library: Network Page

    1. Click Configure Library > Network in the left navigation pane, to display the Network page. Figure 49. Configure Library: Network page Important: Do not click Submit until all changes are made to the Network page. Once Submit is clicked, no other changes are made until after the library applied the current changes. After Submit is clicked, depending on the changes that are made, you are either disconnected and need to log in again or reboot the library.
  • Page 96: Entering User Access Information With The Web User Interface

    The Service login has access to all library functions including Service Library > Advance Diagnostics. Procedure 1. Click Configure Library > User Access in the left navigation pane. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 97: Entering Date And Time

    Figure 51. The Configure Library: User Access screen 2. Check the Disable Superuser check box to disable the Superuser role for this library. Check the Disable User check box to disable the User role for this library. Clear these boxes to allow these roles access to your library.
  • Page 98: Configuring Logs And Traces

    Refresh - to cancel all of your entries and leave the settings as they were. v Submit - to apply the changes that are made to the screen. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 99: Entering Email Notification

    Entering email notification About this task This function is not available on the Operator Control Panel. Use this menu item to set up email notification of library errors and warnings. Procedure 1. Click Configure Library > Email Notification in the left navigation pane. Figure 54.
  • Page 100: Configure Library: Snmp Page

    Privacy - The options for Privacy are none, or DES. If Privacy is set to none, then the Privacy Password field is disabled. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 101: Testing Encryption Configuration For Library Managed Encryption

    v Privacy Password - The Privacy Password must be at least 8 characters in length. Note: The factory default settings for SNMP V3 Security are v User Name - initial v Authentication - none v Privacy - none Testing encryption configuration for Library Managed encryption About this task If you purchased an encryption activation key (Feature Code 5900 - Transparent LTO Encryption) and any LTO 4 or higher Fibre Channel or SAS drive in your library, and the library is configured for library...
  • Page 102: Preparing The Host

    Cartridge magazines The library has removable magazines. Magazine access is password protected. For safety reasons, the accessor motion is stopped when a magazine is removed. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 103: U Library Left Magazine

    The magazines are released with the Operator Control Panel or the Web User Interface. In case the Operator Control Panel or Web User Interface initiated process failed or the library no longer has power, a manual emergency release is available. Important: To manually release a magazine, see “Releasing the magazines manually”...
  • Page 104: U Library Right Magazine

    Note: It is recommended to wait for the messages before you insert or remove cartridges to ensure that the library is ready to handle the cartridges. Figure 58. 2U library I/O station in the left magazine IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 105: U Library Left Magazines

    4U library cartridge magazines The 4U library has four cartridge magazines, two on each side (see Figure 59 and Figure 60). The upper left magazine has 12 storage slots. The lower left magazine has 9 storage slots and houses the elective 3-slot I/O station ( 1 in Figure 59).
  • Page 106: Finger Holes On Back Side Of 4U Library I/O

    There are finger holes on the back side of the I/O station (see 1 in Figure 62) that allow the user to push the cartridges out of the I/O station. Figure 62. Finger Holes on back side of 4U Library I/O station IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 107: Populating The Library With Data Cartridges

    Populating the library with data cartridges Before you begin Important: Cartridges that are placed in the library must be labeled with the correct bar code labels. For more information, see “Ultrium media” on page 163. For information about working with the cartridge magazines, see “Cartridge magazines” on page 74. Procedure 1.
  • Page 108: Registering For My Notification

    Support website. Mixing different levels of library and tape drive firmware is not supported and might cause unpredictable results. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 109: Operations

    * Note: From this location, you can not only save and restore your library configuration, but you can also restore factory defaults. Control path, Configure > Drive > Control “Configure: Configure Library > “Configure enable Path Drive” on Drives Library: Drives” page 102 on page 127 © Copyright IBM Corp. 2007, 2018...
  • Page 110 Diagnostics, run Service > Run Tests “Service: Run Service Library > Perform “Service Library: System Test Tests” on page Diagnostics Perform Diagnostics” on page 154 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 111 Table 23. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Display Contrast Service > Display Contrast “Service: Not available with this Display interface. Contrast” on page 110 DNS, modify Not available with this Configure Library >...
  • Page 112: Library

    Monitor > Drive > Status > “Monitor: Monitor Library > Drive “Monitor Library: topology Drive (n) Drive” on Status Drive Status” on page 92 page 117 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 113: Station

    Table 23. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Fibre Channel Configure > Drives > Drive “Configure: Configure Library > “Configure topology, change Drive” on Library: Drives” Interface Drives page 102...
  • Page 114: Magazine

    Monitor > Drive > Identity “Monitor: Monitor Library > Drive “Monitor Library: string, drive Drive” on Drive Identity” on Identity page 92 page 113 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 115: Operator Control Panel Navigation

    Table 23. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Serial Number, Monitor > Drive > Identity “Monitor: Monitor Library > Drive “Monitor Library: drive Drive” on Drive Identity”...
  • Page 116: Library Control Keys

    Used to cancel a user action and return to the previous menu screen. SELECT - Lower-right button Used to display a submenu or force an accessor action. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 117: Operator Control Panel Menu Tree

    Table 24. Library control keys (continued) Control Description Keys DOWN (-) - Lower-left button Used to scroll downward through menu items. 1. Press the UP ( 1 ) or DOWN ( 4 ) keys to enter Interaction Mode. The Main Selection Menu will appear.
  • Page 118: Monitor Menu

    The Monitor menu contains information about the following submenu items: v Library v Drive v Inventory Monitor: Library This menu item displays current library information and settings. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 119: Monitor: Library Menu

    Monitor Library Status Identity Error Log Network IPv6 IPv4 Status Serial Number IP Stack IP Stack Act. Cart. Version DHCP DHCP ON-OFF ON-OFF On Time Vendor ID Stateless IP Address autoconfig Slots Empty Product ID Netmask Prefix Length Moves Active Slots Static IPv6 Address I/O Station...
  • Page 120: Monitor: Drive

    Gateway - the Gateway address of the library v Ethernet - the speed of the ethernet interface Monitor: Drive This menu item displays drive information and settings. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 121: Monitor: Drive Menu

    Monitor Drive Status Identity Drive (n) Drive (n) Status Firmware Rev Activity Vendor ID Product ID Source Encryption Serial Number Topology Port A Status WWNN SCSI ID SCSI Drive Speed Speed Topology Version* Loop ID Hashed Speed Address (A) SAS Drive Fibre Channel Drive Port B Loop ID...
  • Page 122: Monitor: Inventory

    Loop ID - unique identifier assigned to a fibre channel tape drive v PID - port identification (SAS only) Monitor: Inventory This menu item displays the current library inventory of a 4U library. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 123: Example Of A 4U Monitor: Inventory Menu

    Monitor Inventory Magazines Drive (n) (Drive status) Upper Right Upper Left Lower Right Lower Left (Graphic of left (Graphic of right magazine) magazine) Figure 68. Example of a 4U Monitor: Inventory menu Note: 2U has a single right-side magazine. Under Magazine choose one of the following to see a graphical representation of the cartridge magazine(s).
  • Page 124: Control Menu

    After the I/O station is closed, you must wait for the library to complete its inventory before normal library operations commence. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 125: Control: Move Cartridges

    Control: Move Cartridges Use this menu item to move cartridges in the library. Control Move Cartridges Source Destination Volume Source Destination Type Type Serial Figure 72. Control: Move Cartridges menu To move a cartridge from point A to point B, you must make the following choices: v Source Type - Drive, I/O station, magazine.
  • Page 126: Control: Re-Inventory

    Use this menu item to select the number of logical libraries. The Currently Configured - x section shows the number of logical libraries that are configured. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 127: Configure: Logical Libraries Menu

    Figure 75. Configure: Logical Libraries menu Note: The maximum number of Logical Libraries in a 2U is two. Note: This menu is available only on libraries with multiple drives. Note: Whenever there is a hardware configuration change such as drives being swapped with different form factors (that is, HH to FH or FH to HH), a library configuration change is needed.
  • Page 128: Configure: Library

    Important: A Logical Library in Sequential Mode supports only one tape drive. If it contains more than one drive, only the first drive in the Logical Library is used and the other drives are not supported. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 129 - Autoload: Sequential mode with autoload mode ON loads the first available cartridge (slot with the lowest numerical value that contains a cartridge) automatically if the library powers ON with an empty drive. - Loop: Sequential mode with loop mode ON loads the cartridge in the lowest numerical slot after the cartridge in the highest numerical slot is filled and sent back to its home slot.
  • Page 130: Configure: Drive

    Control Paths - use this to enable the drive as a control path drive. Each logical library must have a control path drive; however, all drives in a logical library can be designated as control path drives. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 131: Configure: Network

    Configure: Network Configure Network IP Stack DHCP-OFF DHCP-OFF DHCP-ON (IPv4 & IPv4+IPv6) (IPv6) Stateless IP Address autoconfig Netmask Prefix Length Static IPv6 Address Gateway Gateway Ethernet Ethernet Figure 78. Configure: Network menu Use these menu items to change the current network settings, which access the library remotely by way of a web browser.
  • Page 132: Configure: Set Access Pin

    Access PIN is enabled, but entered incorrectly or before it is entered. To gain access to all menus, disable the Access PIN or enter the correct PIN number when requested. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 133: Configure: Save/Restore

    Figure 80. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered Configure: Save/Restore Use this menu item to restore the factory default settings. Configure Save/Restore Restore Passwords Restore All Restore Library Config. Save Library Config. Figure 81.
  • Page 134: Factory Default Settings

    Host name (Depends on MAC Address) Logs & Traces Error Log Mode Continuous Path Failover Key No change License Key is protected, if previously entered. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 135: Configure: Set Date And Time

    Table 26. Factory default settings (continued) Restored Item Default Setting* Comments OCP Access PIN Disabled If OCP Access PIN is enabled, the Note: The initial Factory Default default PIN is "1234". setting is disabled. If the OCP Access PIN setting is changed, running "Restore Defaults"...
  • Page 136: Service Menu

    Push Select to run Library Verify. 2. When prompted by the Operator Control Panel display and the I/O station opens, insert a blank or scratch data cartridge. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 137: Service: Run Tests

    3. Close the I/O station by pushing it back into the library. 4. While the test is running, the Operator Control Panel displays library status. v If the test PASSES, resume normal library operations. v If the test FAILS, an error code is displayed. Make note of the error, then see “Troubleshooting” on page 187.
  • Page 138: Service: Display Contrast

    The numbers 1 through 10 display, with 10 being the lightest shade and 1 being the brightest. Service: Telnet service port The Telnet service port menu item is used under the direction of the IBM Support Center. See “Accessing the library with Telnet” on page 283.
  • Page 139: Monitor Library Menu

    Table 27. Web User Interface menus (continued) Drive Identity Library Status Drive Status Inventory - Manage Library Move Media Perform Inventory Release Magazine - Configure Library General Logical Libraries Path Failover Encryption Drives Network User Defined Certificate IPSec User Access Date &...
  • Page 140: Monitor Library: Library Identity

    For each logical library in your library, either Random or Sequential Loop Autoload is displayed. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 141: Monitor Library: Drive Identity

    The current level of firmware that is installed on the Revision drive. To ensure that you are running the latest version of firmware, visit http://www.ibm.com. For information about updating your firmware, see “Service Library: Upgrade Firmware” on page 156. SCSI ID...
  • Page 142: Drive Identity

    Gb/s, or 8 Gb/s for Fibre Channel; 3 Gb/s or 6 Gb/s for SAS. Port B Provides information about Port B. For Fibre Channel drives, Port B is Disabled. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 143: The 4U Library Monitor Library: Drive

    Figure 89. The 4U library Monitor Library: Drive Identity page, showing one V2 HH (Half Height) SAS (#1), one HH (Half Height) SCSI drive (#2), and one TD (Full Height) Fibre Channel drive (#3) Operations...
  • Page 144: Monitor Library: Library Status

    Displays whether the lower right magazine is "Present" or "Not Present". 2. Left Magazine Displays whether the upper left magazine is "Present" or "Not Present". IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 145: Monitor Library: Drive Status

    Table 30. Library Status page elements (continued) Menu Item Description 2. Right Magazine Displays whether the upper right magazine is "Present" or "Not Present". Figure 91. The 4U library Monitor Library: Library Status page Monitor Library: Drive Status This page provides the following detailed dynamic information about the drive in the library. No changes can be made from here.
  • Page 146 LTO drives always report (Other). *These features are not supported on Gen3 SAS drive types or any SCSI drive types. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 147: Monitor Library: Inventory

    Figure 92. The 4U library Monitor Library: Drive Status page Monitor Library: Inventory This page provides detailed information about the tape inventory in the library. A summary of each magazine is shown. To get detailed information about the cartridges that are contained in a magazine, click the + .
  • Page 148: The 2U Library Monitor Library: Inventory Page

    "slot blocker". With Library Microcode level 1.9 or higher, there is an option to remove the "Slot Blocker" and place that slot into use. See “Removing the slot blocker - 2U library” on page 229. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 149: Manage Library Menu

    *Res* Figure 94. The 4U library Monitor Library: Inventory page (Right Magazines) Note: The 4U graphic shows the Slot Inventory for the right magazines of this library as an example. The left magazines are similar. Manage Library menu The Manage Library menu contains the submenu items. v “Manage Library: Move media”...
  • Page 150: Manage Library: Perform Inventory

    Note: To manually release a magazine, see “Releasing the magazines manually” on page 215. However, this manual process must be used only if the magazine cannot be released with the Operator Control Panel or the Web User Interface. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 151: Configure Library Menu

    Configure Library menu The Configure Library menu contains the following submenu items: v “Configure Library: General” v “Configure Library: Logical Libraries” on page 124 v “Configure Library: Path Failover” on page 125 v “Configure Library: Encryption” on page 125 v “Configure Library: Drives” on page 127 v “Configure Library: Network”...
  • Page 152: Configure Library: Logical Libraries

    This update removes the Attention LED on the front panel and the exclamation mark on the Home screen that indicates that a drive is missing. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 153: Configure Library: Path Failover

    Updating the Logical Library configuration also updates the drive element addressing and drive numbering. Replacing LTO half height drives with full height drives might require you to run Restore Factory Defaults to correctly update the drive element addressing and drive numbering. See “Configure Library: Save/Restore”...
  • Page 154: Configure Library: Encryption Feature Configuration Screen

    7. Select Enable SSL for EKM to enable Secure Sockets Layer for the IBM SKLM application. 8. Select an Encryption method, from the pull-down menu, for each logical library. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 155: Configure Library: Drives

    Configuration Form,” on page 321 for future reference. It is important to save your extra Feature Activation Key labels in a secure location for future reference. 13. Install the IBM SKLM application on your host. Refer to the IBM SKLM Knowledge Center online for information on locating the appropriate IP address and port.
  • Page 156 "Manual" or "Automatic". Port B Configuration: Port B is supported for SAS drives only. Figure 104. The Configure Library: Drives page for a 2U library IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 157: Configure Library: Network

    Topology FC-AL Loop ID Figure 105. The Configure Library: Drives page for a 4U library Click one: v Refresh - to cancel the changes that are made to the screen. v Submit - to apply the changes that are made to the screen. Configure Library: Network This page shows the current network configuration of the library and allows modification to the configuration.
  • Page 158: Warning Screen

    If a reboot is required, the following Warning message displays after Submit is clicked. Figure 107. Warning screen The library must be rebooted or the changes do not take place. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 159: Configure Library: User-Defined Certificate

    Configure Library: User-Defined Certificate 1. Use Configure Library > User Defined Certificate to upload and configure the SSL certificate. 2. On the User Defined Certificate screen, complete the requested information. a. Common Name - the fully qualified host name of the tape library that is used in DNS lookups (for example, HostName.Example.com).
  • Page 160: Generate Certificate Request

    Figure 108. Generate Certificate Request 4. Click OK on the Warning screen. Figure 109. Warning screen IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 161: Certificate Request

    5. A certificate request is created. This certificate request needs to be sent to the certificate authority (CA) by copying all text from the Certificate Request field. Note: Instructions are shown in the Signed Certificate field. When the text is copied from the Certificate Request field, replace the instructions with the certificate information.
  • Page 162: Signed Certificate

    7. If a user-defined certificate was in use before the upload of the new one, a restart of the tape library is necessary to use the new certificate. Figure 112. Reboot IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 163: Configure Library: Ipsec

    Note: v The imported SSL Certificate/Private Key is not saved during the Save/Restore function on the Library. If the TS3100/TS3200 Library chassis is replaced, the Generate Certificate Request process must be started over again, if needed. v Restrictions apply if the tape library supports IPSec. The user-defined certificate cannot be used with IPSec.
  • Page 164: Configure Library: Ipsec The Policy Setting Page

    IPv6 must be enabled to use IPSec on IBM TS3100/TS3200 libraries. If the protocol stack does not include IPv6, you cannot edit any related IPSec pages. To use IPSec, on the Network page set the Protocol Stack to Dual stack IPv4 + IPv6 or IPv6 only.
  • Page 165: Ipsec Policy Editing

    Table 35. Generic IPSec settings Setting Available values Comments Enable The IPSec system might be enabled v Enable or disabled. If disabled, no IPSec v Disable processing takes place. All data is processed natively. Default Policy The Default Policy is used for all v Bypass data packets not matching any user v Discard...
  • Page 166: Policy Editing

    The general settings define the main behavior of the policy and define the Traffic Selectors that select the packets that are processed by the policy. Figure 119. General Policy settings IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 167: General Policy Settings

    Table 36. General Policy settings Name of setting Available values Comments Policy Name Name of the policy User definable name to describe the policy Policy Type It defines the action that is taken by v Protect the policy if the policy selector v Bypass matches the packet.
  • Page 168 In case the device has multiple local addresses (stateless/stateful), an address can be selected by this field. Only packets that are dedicated for this local address are selected. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 169: Ike Settings

    Table 36. General Policy settings (continued) Name of setting Available values Comments Mode v Transport Mode v Transport Mode v Start Point v Tunnel Mode The Transport Mode is the default v End Point operation mode and needs no further configuration parameters. A IPSec session is established between 2 peers.
  • Page 170 E-Mail-Address v IPv6 Address Peer IP address is compared. v FQDN Peers FQDN ID is compared. v Email Address Peers email address is compared. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 171: Certificate Upload

    Table 37. IKE settings (continued) Name of setting Available values Comments Host Authentication ID ID value that is compared against the v All peer ID. v IPv6 Address v All v FQDN Any peer ID is accepted. v E-Mail-Address v IPv6 Address Peer IP address is compared.
  • Page 172 10. To save the policy setting, click Submit. Submit always stores current settings in the actual policy slot and returns to the IPSec maintenance page. Figure 123 on page 145 is showing one saved policy that is named PolicyTCPTransport. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 173: Configure Library: User Access

    Figure 123. Policy slot setup after one policy is saved Important: v IKE-enabled configurations need a running Racoon2 or StrongSwan system that is correctly configured to match your policy. v SPI-enabled configurations need a correct setkey setup. v When SPI and IKE-enabled configurations are mixed, be careful to set up the right configuration. Common preferences v Default policy supports discard and bypass mode.
  • Page 174: Configure Library: User Access Page

    Minimum Number Of Characters - Choose the minimum password length. The factory default value is 8. Possible range for this configuration option is 8 - 20. The maximum password length is 20. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 175: Configure Library: Date & Time

    v Minimum Number Of Upper Case Alphabetic Characters (A-Z) - Choose the minimum number of uppercase alphabetic characters. The factory default value is 1. Possible range for this configuration option is 0 - 3. v Minimum Number Of Lower Case Alphabetic Characters (a-z) - Choose the minimum number of lowercase alphabetic characters.
  • Page 176: Configure Library: Event Notification

    Enter the address of the email server of the individual you want to receive the errors or warnings. This can be an IPv4 or IPv6 address, or a host name and domain. If a host name and IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 177: Configure Library: Snmp

    domain is listed, the IPv4 or IPv6 address is resolved from the DNS with that name. The address is also stored rather than the name. If the address changes, a new name or a new address must be entered. Domain Name Enter the Domain Name for your library.
  • Page 178: Configure Library: Save/Restore

    OCP implementation saves or restores the configuration data to or from a USB flash drive that is inserted into the USB connector on the library controller. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 179: Service Library Menu

    Figure 129. Configure Library: Save/Restore page Service Library menu Some Service Library functions post a warning message that states that the library must be taken offline from the host before any Service functions are completed. It is up to the operator to ensure that it is taken offline at the host.
  • Page 180: Service Library: Advanced Diagnostics (For Service Personnel Only)

    Figure 132. Service Library: Clean Drive page Service Library: Advanced Diagnostics (for Service Personnel Only) This menu is for use by IBM Authorized Service Personnel only. See “Before you begin” on page 260. Service Library: View Library Logs This page allows the library logs to be viewed after entering the information: v Log Type –...
  • Page 181: Service Library: Save Library Dump

    Figure 133. Service Library: View Library Logs page Service Library: Save Library Dump This menu item allows a library memory dump to be saved to the host computer. 1. Select Save Library Dump. 2. Click Save Service Dump. When Save Service Dump is clicked, a DPA (Dump All) log output is created that can be viewed or saved to a file.
  • Page 182: Service Library: Save Drive Dump

    For example, if your library has four drives that are installed, you must have 4 or more data cartridges in the library before the start of the test. If there are fewer data IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 183: Service Library: Key Path Diagnostics

    cartridges than drives in the library, an error message "Slot Empty" occurs, and the test does not complete successfully. The media type must be compatible with the drive type. Otherwise, an error message "Incompatible Media" occurs and the test fails. This page provides the system administrator with general tests to verify the usability and reliability of the library.
  • Page 184: Service Library: Upgrade Firmware

    Service Library: Upgrade Firmware Note: The IBM TS3100 tape library and TS3200 tape library is a customer installed unit. The customer is responsible for the setup and maintenance of the tape library. The customer is charged for service if a service contract is not in place.
  • Page 185: The 2U Library Service Library: Upgrade

    Note: During the update, no host drive action is possible. The drive update takes approximately 5 minutes. The system status panel (in the right of the browser window) changes from "update" to "ready". If incompatible firmware is transferred to the library or drive the Update function terminates with a message that indicates incompatible firmware.
  • Page 186: Service Library: Reboot

    Ensure that the library is idle before you attempt to complete any remote operation that takes the library offline. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 187: Import And Export Media During Normal Library Operation

    This page is used to complete a library reboot. There is a default time delay when the Web User Interface page refreshes itself. This time is sufficient to reload the page. However, during a reboot, the connection to the library might be lost. If the connection is lost, the user must reload the page manually. Click Reboot to initiate the reboot.
  • Page 188: Configuring I/O Stations And Reserving Slots

    5. Select Save then press the Enter button. Attention: If your library originally contained a Dedicated Cleaning Slot and was removed, it can only be reinstated by restoring factory default settings. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 189 To enable automatic cleaning of the drives when needed, a slot must be reserved, a cleaning cartridge must be present in the reserved slot, and Auto Clean must be enabled. Reserving slots Reserving a slot is accomplished by reducing the Active Slot count in any particular logical library. Slots are reserved beginning with the last available slot in the last magazine of the library.
  • Page 190 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 191: Ultrium Media

    Ultrium media To ensure that your IBM Ultrium tape drive conforms to IBM's specifications for reliability, use only IBM LTO Ultrium tape cartridges. You might use other LTO-certified data cartridges, but they might not meet the standards of reliability that are established by IBM. The IBM LTO Ultrium data cartridge cannot be interchanged with the media used in other IBM non-LTO Ultrium tape products.
  • Page 192: Cartridge Data Capacity And Recording Formats

    The head can then read or write data from or to the tape. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 193: Cartridge Compatibility

    LTO3 20,000 (20k) LTO2 10,000 (10k) LTO1 5000 (5k) Cartridge compatibility Table 42. Ultrium data cartridge compatibility with Ultrium tape drive IBM LTO Ultrium Data Cartridges Ultrium 12 TB 9 TB LTO 6 TB 2.5 TB 1.5 TB 800 GB...
  • Page 194: Lto 8 Type M Cartridge (M8)

    To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY. For information about this command, see the IBM Ultrium Tape Drive SCSI Reference. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 195: Worm (Write Once, Read Many) Cartridges

    WORM requirements To add WORM capability to your IBM LTO Ultrium 8 drives, you must use either IBM Ultrium 8 12 TB WORM tape cartridges or IBM Ultrium 7 6 TB WORM tape cartridges. See “Ordering media supplies” on page 182.
  • Page 196: Cleaning Cartridge

    Cleaning cartridge With each library, a specially labeled IBM LTO Ultrium Cleaning Cartridge is supplied to clean the drive head. The drive itself determines when a head must be cleaned. It alerts you by lighting the "Clean Drive" (amber LED) above the library Operator Control Panel. To clean the head manually, insert a cleaning cartridge into the tape load compartment (see “Inserting the cleaning cartridge”...
  • Page 197: Cartridges And Volsers Compatible With The

    Tape cartridges are ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Ordering media supplies” on page 182. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to): v Eight uppercase alphanumeric characters, where the last 2 characters must be M8 or Lx.
  • Page 198: Guidelines For Bar Code Labels

    Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label.
  • Page 199: Handling The Cartridges

    Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines: Providing training v Post procedures that describe appropriate media handling in places where people gather.
  • Page 200: Proper Acclimation And Environmental Conditions

    The time varies, depending on the environmental extremes to which the cartridge was exposed. v Ensure that all surfaces of a cartridge are dry before it is inserted. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 201: Completing A Thorough Inspection

    v Do not expose the cartridge to moisture or direct sunlight. v Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds (for example, terminals, motors, video equipment, X-ray equipment, or fields that exist near high-current cables or power supplies).
  • Page 202: Handling The Cartridge Carefully

    Procedure 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning or reattaching a leader pin”). Then, immediately use data recovery procedures to minimize chances of data loss.
  • Page 203: Leader Pin In The Incorrect And Correct Positions

    v Plastic or blunt-end tweezers v Cartridge manual rewind tool (from Leader Pin Reattachment Kit, part number 08L9129) Figure 150. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible inside the cartridge. To reposition the leader pin: Procedure 1.
  • Page 204: Reattaching A Leader Pin

    After reattaching the leader pin, transfer data from the defective tape cartridge. Do not reuse the defective tape cartridge. The Leader Pin Reattachment Kit contains three parts: IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 205 Pin supplies (see 3 in Figure 153). Leader pins and C-clips. Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.
  • Page 206: Attaching The Leader Pin Attach Tool To The

    Figure 155. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of the tape, then turn it counterclockwise to bring the tape to the cartridge door. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 207: Removing The C-Clip From The Leader Pin

    5. On the leader pin ( 1 in Figure 156), locate the open side of the C-clip 2 . The C-clip is a small black part that secures the tape 3 to the pin. 6. Remove the C-clip from the leader pin by using your fingers to push the clip away from the pin. Set the pin aside and discard the clip.
  • Page 208: Environmental And Shipping Specifications For Tape Cartridges

    The best storage container for the cartridges (until they are opened) is the original shipping container. The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 209: Disposing Of Tape Cartridges

    When you ship a cartridge, place it in its jewel case or in a sealed, moisture-proof bag to protect it from moisture, contaminants, and physical damage. Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container. Table 47 gives the environment for operating, storing, and shipping LTO Ultrium Tape Cartridges.
  • Page 210: Ordering Media Supplies

    Order the cartridge from your IBM Sales Representative or (without labels) any authorized IBM Business Partner by specifying Machine Type 3589 Model 651. You can also order through an IBM-authorized distributor. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 211 Table 48. Media supplies (continued) Supply Item Methods of Ordering 5-PACK IBM LTO Ultrium 7 6000 GB Data Cartridge Order as part number 38L7189 through an IBM-authorized (black and white labels unattached) distributor. Order the cartridge from your IBM Sales Representative or...
  • Page 212: Leader Pin Reattachment Kit

    Leader Pin Reattachment Kit Order as part number 08L9129 through an IBM-authorized distributor. Manual Rewind Tool Order as part number 08L9130 through an IBM-authorized distributor. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 213: Ordering Bar Code Labels

    To find the closest IBM-authorized distributor, visit the web at http://www.ibm.com/storage/media) or call 1-888-IBM-MEDIA. Ordering bar code labels About this task LTO drives do not require cartridges to have bar code labels. Specific library types or models might require cartridges to have bar code labels (see Table 44 on page 168). You can order these labels separately from the IBM data cartridges and cleaning cartridges.
  • Page 214 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 215: Troubleshooting

    “Procedures for isolating CRU problems” on page 194 or the error code listing. After all troubleshooting efforts are exhausted, see “Contacting IBM technical support” on page 219. After the problem is corrected, run Library Verify (Operator Control Panel: Service > Library Verify) to ensure that all library components are functioning properly before normal library operations are resumed.
  • Page 216 Use the Web User Interface to resubmit encryption settings under Configure Library > Encryption even if the settings do not change. LME capable drive does not exercise Key Path Diagnostics ERROR CODES IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 217 A cleaning cartridge is good for 50 cleans. If your cleaning cartridge expired, refer to “Ordering media supplies” on page 182 for information about ordering a new cleaning cartridge. v If the problem still exists, refer to “Contacting IBM technical support” on page 219. Troubleshooting...
  • Page 218 4. If the problem still exists, refer to “Contacting IBM technical support” on page 219. Cartridge cannot be removed See “Removing cartridges from magazine slots” on page 215. from storage slot IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 219 Table 50. Troubleshooting table (continued) Problem Solution INSTALLATION/CONFIGURATION Extended library recovery time 1. Release both left and right magazines (Operator Control Panel: Control > Magazine and select Left or Right; Web User Interface: Manage Library > Release Magazine and select Left or Right) and inspect for both the presence and conditions of the cell prism fiducials.
  • Page 220 Auto Clean status shows Chk Slot? on the Web User Interface Media/Rsvd Slot? and Status shows a green check mark and the words Media System Status screen. Attention. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 221: Installation Problems

    Installation problems About this task Problems that are encountered during the installation of the library are caused by incorrect SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system. If the application software that you are using is not communicating with the library after installation, check the following components: v Picker Ship Lock Key: Ensure that the Picker Ship Lock Key on the top cover is removed before the library is powered on.
  • Page 222: Procedures For Isolating Cru Problems

    LEDs, though any replaced power supplies likely have LEDs. The 4U library has power supplies with LEDs. Figure 158. A 250w power supply with LEDs IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 223: Power Supply Led Meanings

    Figure 159. A 80w power supply without LEDs Table 51. Power supply LED meanings If the blue LED is lit, AC voltage is available. If the amber LED is lit, there is a possible fan problem or other power supply issue. The power supply needs replacement.
  • Page 224: Isolating Drive Sled Problems

    IBM technical support. For instructions, see “Before you begin” on page 260. Note: If you are instructed by IBM technical support to copy the drive memory dump to your host computer, use one of the following methods: v Web User Interface: See “Service Library: Save Drive Dump”...
  • Page 225: Isolating A Library Controller Card Versus Accessor Enclosure Problem

    1. If possible, ensure that the library firmware is at the latest level, check the current library firmware level with the Operator Control Panel (Monitor > Library > Identity > Version) or the Web User Interface (Monitor Library > Library Identity), then (see http://www.ibm.com/storage/). 2. Observe the LED on the Library Controller Card.
  • Page 226: Isolating Web User Interface Problems

    Web User Interface, use the following procedure to determine if the scanner (library enclosure CRU) must be replaced. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 227: Isolating Host Attachment Interface Problems

    HBA problems, and skip step 3. If ITDT successfully located the LTO drive, proceed to step 3. See “IBM Tape Diagnostic tool (ITDT)” on page 218 for a brief description of ITDT and instructions on how to download the tool from the web.
  • Page 228 If the amber LED is still on, check the power supply or the power supply fans. See “Isolating a power supply problem” on page 194. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 229: Error Codes

    Error LED starts flashing. An appropriate message is posted on the Operator Control Panel and the Web User Interface. These errors are also reported by way of email notification, if enabled. To enable email notifications, refer to “Configure Library: Event Notification” on page 148. © Copyright IBM Corp. 2007, 2018...
  • Page 230: Main Error Codes

    2. Refer to “Isolating a library controller card versus accessor enclosure problem” on page 197. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 231 Table 52. Main Error Codes (continued) Error Code Description User Action Cannot find gripper block within the expected range Cannot find slider block within the expected range Cannot find elevator block within the expected range Cannot find rotation block within the expected range Cannot find sled block within the expected range Gripper outside range, Gripper reached a position beyond the expected range...
  • Page 232 Library Verify test again. 2. If the error recurs, refer to “Contacting IBM technical support” on page 219. Warning Event! See Table 54 on page 211 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 233 Warning Event! See Table 54 on page 211 Incompatible magazine that is detected 1. Remove magazine from library. 2. Insert magazine in library. If error recurs, refer to “Contacting IBM technical support” on page 219. New hardware found. Library firmware upgrades required. Upgrade library firmware to the latest version.
  • Page 234 Drive Unload Timeout Drive run in a timeout while a tape is unloading The subcode indicates which drive is affected. Example: subcode 02: drive #2 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 235: Sub Error Codes

    Table 52. Main Error Codes (continued) Error Code Description User Action No drive installed. A drive was never installed Support ticket download from drive not possible Invalid drive command Invalid drive parameter Refer to “Isolating drive sled problems” on page 196. SDCI microcode error Drive logged out Internal SCSI command failed with check condition...
  • Page 236 Error during rotation in FLMoveRotation function Error during elevator movement in FLMoveSled function Error during sled movement in FLMoveSled function Error during sled positioning to sensor in FLMoveSled function IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 237 Table 53. Sub error codes (continued) Error during sled positioning to mail slot in FLMoveSled function Error during sled positioning without sensor Error during elevator movement without sensor Error slot position sensor not found Movement to/from slot failed Error during first slider movement Error during first gripper movement Error during second slider movement Error during second gripper movement, get range failed...
  • Page 238 No activity after Load command Timeout while loading tape No activity after load command Timeout drive Unload Drive terminated unsuccessfully Tape not ejected at robot unload IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 239: Warning Events

    Table 53. Sub error codes (continued) Slot not free at robot unload Cartridge not seated in load phase Warning events Warning events that are described are reported by way of email notification. The Attention LED flashes when warning events for the following occur: v Media v Fan v Redundant power supply...
  • Page 240 Invalid upgrade cartridge. Drive rejected Not supported the upgrade cartridge as invalid Medium error; diagnostic tape write Ensure that diagnostic tape is not write protected. protected IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 241 Table 54. Warning events (continued) Medium error, incompatible medium for Replace incorrect cartridges. write operation Medium error, no OBDR tape Insert OBDR tape. Currently not used Currently not used Currently not used SCSI: overlapped command attempt Refer to your host application documentation for problem determination information.
  • Page 242 Power Good signal that is changed from 2 to 1 Power Supplies No drive installed. A drive was never Install at least one drive. installed. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 243: Service Procedures

    1. Move the tapes from the drive to the magazines with the Move Media command. See “Manage Library: Move media” on page 121. Note: See “Contacting IBM technical support” on page 219 if a cartridge does not eject from the drive.
  • Page 244: Access Holes For The Left Magazine

    Figure 160. Access holes for the left magazine IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 245: Access Holes For The Right Magazine

    Figure 161. Access holes for the right magazine To manually release the magazines, push the end of a straightened paper clip into the access hole for each magazine at the back of the library. While you are holding the paper clip, have a second person pull the magazine out of the front of the unit.
  • Page 246: Ibm Tape Diagnostic Tool (Itdt)

    ITDT communicates with the drive through the library to load and unload a test cartridge, exercising some library functions. v Retrieves firmware memory dumps from tape drives and libraries. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 247: Contacting Ibm Technical Support

    Does not require special device drivers. v Is available for most major platforms. v Scans the host interface and finds and displays for selection all IBM LTO devices. The tool does not display non-IBM devices. The IBM Tape Diagnostic tool (ITDT) is available as a command-line utility and a graphical user interface (GUI) version.
  • Page 248 In the US: 1-800-IBM_SERV (1-800-426-7378). v All other Countries/Regions: http://www.ibm.com/planetwide/. v To open a Service Request online: Under Support & downloads, click Open a Service Request. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 249: Check, Adjust, Remove, And Replace

    3. Remove any cables and terminators that are connected to the library. 4. Remove the library from the rack, if necessary. 5. Remove the shipping label ( 2 ) and lock ( 1 ) from the rear panel of the library. © Copyright IBM Corp. 2007, 2018...
  • Page 250: Shipping Lock And Label Storage Location

    7. Pack the library in its original packaging materials (or equivalent packaging) for moving or shipping. Table 55. Shipping lock/Shipping label Shipping Lock Shipping Label IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 251: Removing/Installing/Adding A Tape Drive Sled

    Removing/installing/adding a tape drive sled About this task There are two types of drive sleds in a TS3100 library (2U library) and a TS3200 library (4U library). The contents of the ship groups are specific to the type of drive sled.
  • Page 252: Removing A Tape Drive Sled

    4. Remove the host interface cable ( 1 , 2 , or 4 in Figure 169 on page 225) and terminator ( 3 for SCSI drive sled only). IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 253: Bottom Position) On Back Panel Of A 4U Library

    Figure 169. Drive sled components (full height fibre drive in top position, half height SCSI drive in middle position, half height SAS drive in bottom position) on back panel of a 4U library SCSI cable SAS cable SCSI terminator Fibre Channel cable Ethernet cable Power cords Drive sled blue captive thumbscrews...
  • Page 254: Installing A Tape Drive Sled

    4. Push the drive sled slowly into the drive slot until the sled seats itself against the back of the library. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 255: Pushing The Drive Sled Into The Library (Drive Sled Without Esd Springs Shown)

    Figure 171. Pushing the drive sled into the library (drive sled without ESD springs shown) 5. Tighten the captive thumbscrews ( 7 in Figure 169 on page 225) until the drive sled is secure. 6. If you are installing a drive sled without ESD springs (see Figure 167 on page 223), apply conductive tape to the sled as shown in Figure 172.
  • Page 256: Adding A Tape Drive Sled

    10. Package the failed drive sled in the same packaging in which the new sled was shipped to you and return to IBM. Complete the Warranty Redemption form and return it in the package with the drive sled.
  • Page 257: Configuring The Tape Drive

    – Proceed to “Configuring the tape drive.” v If the test fails, an error code is displayed. Make note of the error, then see the Troubleshooting chapter in the IBM TS3100 Tape Library and TS3200 Tape Library Setup, Operator and Service Guide (GA32-0545).
  • Page 258: U Magazine With Slot Blocker

    Pop the slot blocker out of the cell. Figure 174. Popping the slot blocker out of the cell 3. Slide the magazine back into the rack. 4. Manually restart the library. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 259: Replacing A Power Supply

    10. Run the Library Verify test (refer to “Service: Library Verify” on page 108). 11. Package the failed power supply in the same packaging in which the new power supply was shipped to you and return to IBM. Complete the Warranty Redemption form and return it in the package with the power supply.
  • Page 260: A Library Controller Card That Is Removed From The Library

    8. Connect the power cord to the power supply or supplies at the back of the library, then to the electrical source. 9. Power ON the library with the power button on the front panel. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 261: Replacing Cartridge Magazines

    13. Package the failed library controller card in the same packaging in which the new control board was shipped to you and return to IBM. Complete the Warranty Redemption form and return it in the package with the library controller card.
  • Page 262: Replacing The Library Enclosure

    The replacement library enclosure includes cartridge magazines, a power supply, a Library Controller Card, and a packet of library foot pads. These items are included with the replacement library enclosure IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 263: Preparing The Defective Library For Replacement

    These unused parts are removed from the replacement library enclosure and returned to IBM in the defective library. The old parts in your defective library are removed, and installed into the replacement library enclosure. Note: To reduce the risk of personal injury or damage to equipment:...
  • Page 264: Foot Pads That Are Installed On The Bottom Of The Library Enclosure

    ( 1 ) as shown in Figure 179. Figure 179. Foot pads that are installed on the bottom of the library enclosure 3. Carefully return the library to an upright position. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 265: The Top Of The Library And Storing On The Rear Panel

    4. Remove the shipping lock from the top of the replacement library enclosure (see Figure 180). Figure 180. Removing the shipping label and lock from the top of the library and storing on the rear panel 5. Store the lock and label on the back panel of the replacement library enclosure (see Figure 181). Figure 181.
  • Page 266: Installing Your Drive In The Replacement Library Enclosure

    While the drive assembly is supported, align the drive sled with the groove in the drive slot rails. v Slowly push the drive sled forward until it is properly seated. g. Tighten the captive thumbscrews until the drive is secure. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 267: Drive Sled Taping Diagrams

    If power ON is not successful, 1) The Error LED ( 4 in Figure 186 on page 243) turns ON. 2) Power OFF the replacement library enclosure. 3) Contact IBM technical support for instructions. Check, adjust, remove, and replace...
  • Page 268: Swapping Power Supplies

    2) Power OFF the replacement library enclosure. 3) Unplug the power cord from the power source, then from the library. 4) Proceed to “Swapping library controller cards” on page 241. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 269: Swapping Library Controller Cards

    If power ON is not successful, contact IBM technical support for instructions. Swapping library controller cards IMPORTANT - READ ME BEFORE CONTINUING Before you begin The library enclosure contains a copy of the vital product data (VPD) for your library. The VPD contains your current library configuration.
  • Page 270: Removing A Library Controller Card From The Library

    2) Power OFF the replacement library enclosure. 3) Refer to IBM Technical Support for further instructions. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 271: Swapping Cartridge Magazines

    Figure 186. Library front panel LEDs Ready/Activity LED (green) Attention LED (amber) Clean Drive LED (amber) Error LED (amber) Swapping cartridge magazines Procedure 1. Manually release and remove all magazines from the defective library and from the replacement library enclosure. To release and remove a cartridge magazine: a.
  • Page 272: Access Hole For The Right Magazine (Facing Rear Of Library)

    Note: To prevent the magazine from dropping, support both ends of the magazine before it clears the front edge of the library. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 273: Installing The Replacement Library Enclosure

    3. Insert the cartridge magazines removed from the replacement library enclosure into the same positions in the defective library to return to IBM. 4. Wait for inventory of the magazines to complete. a. If inventory is successful: 1) The replacement library enclosure completes with the Ready/Activity LED ( 1 in Figure 186 on page 243) ON.
  • Page 274: The Library In A Rack (One Bracket And Anchor On Each Side Of The Library)

    Desktop Installation: 1. Place the library in its permanent location. 2. Proceed to “Completing the installation of the replacement library enclosure” on page 247. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 275: Completing The Installation Of The Replacement Library Enclosure

    2. Power ON the replacement library enclosure. 3. Upgrade library firmware and drive firmware to the latest version. a. Visit http://www.ibm.com/storage/support/ to download the latest levels of library and drive firmware. b. Web User Interface: (Service Library > Upgrade Firmware), upgrade library and drive firmware.
  • Page 276 (including the left and right magazines, library controller card, and power supply removed from the replacement library enclosure) and return it, along with the Warranty Redemption Card, to IBM. Important: Failure to return all of these components to IBM results in your being charged for any missing components.
  • Page 277: Optional Features, Replacement Parts, And Power Cords

    LC-SC Fibre Cable Interposer 5400 SAS/Mini-SAS 4x Interposer 5402 2 m SAS/Mini-SAS 1x Cable 5406 5.5 m SAS/Mini-SAS 1x Cable 5500 Mini-SAS/Mini-SAS 4x Interposer 5502 2 m Mini-SAS/Mini-SAS 1x Cable 5506 5.5 m Mini-SAS/Mini-SAS 1x Cable © Copyright IBM Corp. 2007, 2018...
  • Page 278: Replacement Parts

    2: Tools needed) These CRUs are parts of the library that must be added, removed, and replaced by the customer. If a customer chooses to have a Tier 1 CRU added, removed, or replaced by an IBM service representative, there is a charge for the service. If a customer chooses to have a Tier 2 CRU added, removed, or replaced by an IBM service representative, there is no charge for the service.
  • Page 279: Optional Features

    Table 57. Replacement parts (continued) Part Number Description 00VJ160 Ultrium 7 Full Height Fibre Channel Tape Drive Sled 00VJ162 Ultrium 7 Half Height Fibre Channel Tape Drive Sled 00VJ164 Ultrium 7 Half Height SAS Tape Drive Sled 35P2615 Ultrium 6 Full Height Fibre Channel Tape Drive Sled 35P2616 Ultrium 6 Half Height Fibre Channel Tape Drive Sled 35P2865...
  • Page 280 National Electrical Manufacturers Association (NEMA). For other worldwide geographies, plug standards are listed in Table 58 on page 253. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 281 Table 58. Power cords Description, Feature Code Plug Standard Country or Region Index Number in Figure 193 (FC), and Part Number Reference on page 257 (P/N) US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, v 2.8 m, 125 V Canada, Cayman Islands, v FC 9800 Colombia, Costa Rica,...
  • Page 282 India, Iraq, Ireland, Jordan, Kenya, Kuwait, Malaysia, Malawi, Malta, Nepal, Nigeria, Oman, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, UK, United Arab Emirate (Dubai), Yemen, Zambia IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 283 Table 58. Power cords (continued) Description, Feature Code Plug Standard Country or Region Index Number in Figure 193 (FC), and Part Number Reference on page 257 (P/N) Switzerland SEV S/N 416534 Liechtenstein, Switzerland v 2.8 m, 250 V v FC 9828 v P/N 39M5158 Italy CEI 23- 16...
  • Page 284 Figure 193 on page 257 shows the plugs that are used by the power cords in Table 58 on page 253. Match the index number that is beside each plug to the index number in the table. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 285: Types Of Receptacles

    Figure 193. Types of receptacles Optional features, replacement parts, and power cords...
  • Page 286 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 287: Appendix A. Information For Trained Service Personnel

    I/O station v storage slots v tape drive Library Controller Card This component is a customer replaceable unit (CRU) and stores the user configuration information or vital product data (VPD). © Copyright IBM Corp. 2007, 2018...
  • Page 288: Manual Cartridge Removal Procedure

    Manual cartridge removal procedure Attention: v It is recommended that the drive and tape be returned to IBM for removal and recovery. v If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape.
  • Page 289: Beginning Procedure

    2. Expand Service Library and click Advance Diagnostic. 3. Select the failed drive, then click Write Drive Dump to Flash. To determine which drive is failing, refer to the Web User Interface System Status screen. 4. Click Execute to write the drive memory dump to flash memory. 5.
  • Page 290: Drive Connection Card, Showing Screws And Plastic Cover

    Remove the drive brick from the sled by completing these steps: a. Remove the four screws (two on each side of the sled 4 ) that secure the sled to the drive brick. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 291: Half Height Drive With The Connection Card Moved To The Side, Showing The Screws

    Figure 196. Half height drive with the connection card moved to the side, showing the screws b. Carefully pull the drive brick out of the front of the sled far enough to unplug the signal cable (SCSI, Fibre Channel, or SAS 5 ). Figure 197.
  • Page 292: Removing The Drive Cover

    1) Remove the four cover-mounting screws ( 2 ). Two screws are on each side of the drive. 2) Remove the cover by lifting it up. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 293: Full Height Drive: Tape Spooled Off Supply Reel

    Figure 199. Removing the bezel and the cover from the half height internal drive 4. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive: v Tape spooled off the supply reel - All the tape appears to be on the take up reel and no tape is on the supply reel (inside the cartridge).
  • Page 294: Half Height Drive: Tape Spooled Off Supply Reel

    Half height drive: Tape spooled off supply reel Before you begin Attention: DO NOT TOUCH THE OUTER GUIDE RAIL ( 2 ). THIS RAIL IS DELICATE AND EASILY DAMAGED. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 295: Rewinding Tape Into Cartridge

    About this task Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape.
  • Page 296: Full Height Drive: Tape Pulled From Or Broken Near Leader Pin

    ( 4 ) stops. The LBA is in the correct position. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 297: Leader Block Assembly (Lba)

    Note: Be sure to keep tension on the tape as the LBA is drawn into the cartridge by using a hex wrench as shown in Figure 200 on page 266. 5. Notice the following mechanisms: a. Loader mechanism gear ( 8 ) nearest the front of the drive that actuates the cartridge loader mechanism b.
  • Page 298: Half Height Drive: Tape Pulled From Or Broken Near Leader Pin

    7. Rotate the threader intermediate gear ( 1 ) counterclockwise until the leader block is in front of the read/write head. This action moves the LBA out of the cartridge. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 299: Full Height Drive: Tape Broken In Mid-Tape

    Figure 205. Leader Block Assembly (LBA) Loader motor worm gear Leader block assembly (LBA) 8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it stops. 9. Remove the cartridge from the cartridge loader tray. 10.
  • Page 300: Half Height Drive: Tape Broken In Mid-Tape

    The tape must remain within the flanges of the tape guiding rollers. Turn the supply reel ( 4 ) 10 more turns. Ensure that you do not stretch the tape. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 301: Full Height Drive: Tape Tangled Along Tape Path

    Figure 207. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail (WARNING: Do Supply reel motor Not Touch) 7. Go to “Ending procedure” on page 283. Full height drive: Tape tangled along tape path About this task Note: If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the drive fails to eject the cartridge, make no further attempts to unload this tape.
  • Page 302: The Hex Wrench Rewinds Tape Into Cartridge

    ( 6 in Figure 209 on page 275) clockwise. This action rotates the threader motor worm gear ( 4 in Figure 209 on page 275) clockwise, drawing the LBA into the cartridge. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 303: Drive With Cover Removed To Reveal Gear Train

    Figure 209. Drive with cover removed to reveal gear train. Loader motor worm gear Threader mechanism gear Cartridge loader tray guide bearing Lever Rotator stub Loader mechanism gear Threader motor worm gear Threader intermediate gear 7. As the tape leader block assembly (LBA) is secured in the cartridge, you hear the LBA retention spring clips click into place.
  • Page 304: Half Height Drive: Tape Tangled Along Tape Path

    “Half height drive: Tape broken in mid-tape” on page 272 2. Set the drive on its left side with the head and tape path facing up. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 305: Full Height Drive: No Apparent Failure Or Damage To Tape

    Figure 211. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail (WARNING: Do Supply reel motor Not Touch) 3. Turn the supply reel ( 4 ) clockwise. 4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers.
  • Page 306: The Hex Wrench Rewinds Tape Into Cartridge

    ( 6 in Figure 213 on page 279) clockwise. This action rotates the threader motor worm gear ( 4 in Figure 213 on page 279) clockwise, drawing the LBA into the cartridge. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 307: Drive With Cover Removed To Reveal Gear Train

    Figure 213. Drive with cover removed to reveal gear train. Loader motor worm gear Threader mechanism gear Cartridge loader tray guide bearing Lever Rotator stub Loader mechanism gear Threader motor worm gear Threader intermediate gear 6. As the tape leader block assembly (LBA) is secured in the cartridge, you hear the LBA retention spring clips click into place.
  • Page 308: Half Height Drive: No Apparent Failure Or Damage To Tape

    PMR if one is not already open, to initiate the process of sending the drive with the loaded cartridge in for recovery. Procedure 1. Set the drive on its left side with the head and tape path facing up. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 309: Rewinding Tape Into Cartridge

    Figure 215. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail (WARNING: Do Supply reel motor Not Touch) 2. Begin spooling the tape back into the cartridge by turning the supply reel motor ( 4 ) clockwise. 3.
  • Page 310: Drive With Cover Removed To Reveal Gear Train

    8. Rotate the loader motor worm gear ( 3 ) counterclockwise as viewed from the front of the drive until it stops. 9. Remove the cartridge from the cartridge loader tray. 10. Go to “Ending procedure” on page 283. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 311: Ending Procedure

    6. Run Library Verify before normal library operations resume. Refer to “Service: Library Verify” on page 108. 7. If necessary, return the failed drive sled to IBM. Accessing the library with Telnet To access a customer's library with telnet, complete the following procedure: 1.
  • Page 312 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 313: Appendix B. Scsi Element Types, Scsi Addresses, And Physical Configurations

    When configured with two drives and one logical partition, the Element Address assignments are as follows: DTE assignments v Logical Library 1: Drive 1: 256 (0x100) v Logical Library 2: Drive 2: 256 (0x100) © Copyright IBM Corp. 2007, 2018...
  • Page 314: Library I/O Slots, Storage Slots, Drive Slots Element Addresses, And Physical Locations

    Slot 37 Slot 36 Slot 35 Slot 34 4105 4106 4107 4108 4132 4131 4130 4129 (0x1009) (0x100A) (0x100B) (0x100C) (0x1024) (0x1023) (0x1022) (0x1021) IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 315: Library Partitioning And Element Addressing

    Table 63. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot 1 and slot 2) (continued) Upper Left Magazine Library Upper Right Magazine ⇐Front of 4U library Rear Panel Front of 4U library⇒ Lower Left Magazine Lower Right Magazine I/O Slot 3...
  • Page 316: Positions

    Drive 1 Element Address Element Address Drive 1 Drive 1 Element Address Element Address Front side Figure 219. Configuration of a two - partition system IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 317: Configuration Of A Three - Partition System

    Configuration of a 3 - partition system A three partition system must have at least three drives installed. A drive must be installed in drive position 1, another drive must be installed in drive position 2, and another drive must be installed in either drive position 3 or drive position 4.
  • Page 318: Examples Of Scsi Element Addressing

    Replacing LTO half height drives with full height drives might require you to run Restore Factory Defaults to correctly update the drive element addressing and drive numbering. See “Configure Library: Save/Restore” on page 150. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 319: Appendix C. Tapealert Flags

    (called flags) from a tape drive via the SCSI bus. The server reads the flags from Log Sense Page 0x2E. Refer to the IBM TS3100 Tape Library and TS3200 Tape Library SCSI Reference for library TapeAlert Flag information. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for tape drive TapeAlert Flag information.
  • Page 320 W = Warning. Remedial action is advised. Performance of data may be at risk. v C = Critical immediate remedial action is required. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 321: Tapealert Flags Supported By The Drive

    TapeAlert flags supported by the drive Table 64. TapeAlert flags supported by the Ultrium tape drive Flag Number Flag Description Action Required Hard error Set for any unrecoverable read, write, See the Action Required column for or positioning error. (This flag is set in Flag Number 4, 5, or 6 in this table.
  • Page 322 Set when the tape cartridge that was Copy the data to another tape failure previously unloaded could not write cartridge, then discard the old its system area successfully. cartridge. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 323 UI. 2. If the cartridge will not unload, go to “Contacting IBM technical support” on page 219. Unload Failure When attempting to unload a tape 1. Unload the cartridge from the...
  • Page 324 WORM writes have not been data to a non-WORM cartridge. met. Data can only be appended to WORM media. Overwrites to WORM media are not allowed. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 325: Appendix D. Sense Data

    Appendix D. Sense data When a drive encounters an error, it makes sense data available. You can use IBM device drivers to examine the sense data and determine errors. Instructions for downloading, installing, and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User's Guide.
  • Page 326 The media changer is in sequential mode Cleaning in progress Magazine removed No free storage slots Medium Error (03) Incompatible media installed Cleaning tape installed Cleaning failure IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 327 Table 65. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Hardware Error (04) Cannot initialize bar code reader No response from bar code reader No response from EEPROM Slave robotic generic problem Setting of gripper pic value failed Setting of slider pic value failed Setting of elevator pic value failed Setting of rotation pic value failed...
  • Page 328 Power supply health check failed due to a power supply failure. Please contact service. Over temperature problem Drive communication error Drive sled not present Drive broken: needs repair IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 329 Table 65. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Hardware Error (04) Drive load timeout (continued) Drive unload timeout Drive never present Drive support ticket error Drive invalid command Drive invalid parameter SDCI microcode error Drive logged out Internal drive command failed with Check Condition Internal drive command timeout Appendix D.
  • Page 330 Download prevented due to incompatible LCM Download prevented due to incompatible Robot Code Download prevented due to incompatible drive version Failure in LME interface IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 331: Drive Sense Data

    Table 65. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Unit Attention (06h) Not ready to ready transition Import/export element accessed Power on occurred SCSI Bus reset occurred Bus type changed to Single Ended (SE) Bus type changed to Low Voltage Differential (LVD) Mode parameters changed Time stamp changed Medium magazine inserted...
  • Page 332 F - Reserved Information byte (most significant byte) Information byte Information byte Information byte (least significant byte) Additional Sense Length 8-11 Command specific information IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 333 Table 66. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASCQ 00 - No additional sense - The flags in the sense data indicate the reason for the command failure 01 - Filemark detected - A Read or Space command terminated early due to an FM The FM flag is set.
  • Page 334 0F - Echo buffer overwritten xx - Diagnostic failure - A diagnostic test has failed. The xx (ASCQ) is a vendor specific code indicating the failing component. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 335 Table 66. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Additional Sense Code (ASC) - Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASCQ 00 - Data path failure 00 - Message Error - A message could not be sent or received due to excessive transmission errors 00 - Internal target failure - A hardware failure has been detected in the drive that has caused the command to fail...
  • Page 336 11 - Encryption - Incomplete Key - Associate Data Set 12 - Encryption (T10) - Vendor Specific Reference Key Not Found 08 - Encryption (T10) - Maximum Number of Supplemental Keys Exceeded IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 337 Table 66. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Sense Key 6 (Unit Attention) 12 - Encryption - Key Change Detected 18 - Encryption - Changed (Read) 19 - Encryption - Changed (Write) 40 - Encryption - EKM Identifier Changed 41 - Encryption - EKM Challenge Changed 50 - Encryption - Initiator Identifier Changed 51 - Encryption - Initiator Response Changed...
  • Page 338 Data set Number 1st Error FSC 1st Error Flag Data 2nd Error FSC 2nd Error Flag Data Next-to-Last Error FSC Next-to-Last Error Flag Data IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 339 Table 66. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte Last Error FSC Last Error Flag Data LPOS Region 70-85 ERP Summary Information 86-89 Product Revision Level: YMDV (as defined in Standard Inquiry; this is also known as the Code Level) 90-95 Reserved (0) The descriptions below serve only as an overview of sense reporting in the tape drive.
  • Page 340 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 341: Appendix E. Message Retrieval At The Host

    ® Retrieving from an IBM System p or IBM Power system with AIX IBM device drivers for the System p system logs error information when an error occurs on a tape drive or library. The error information includes: 1. Device VPD 2.
  • Page 342: Scsi Sense Data Definition

    Error” while attempting a Move Medium command (‘A5’). For information about sense data, consult your IBM TS3100 Tape Library and TS3200 Tape Library SCSI Reference. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 343: Scsi Sense Data - Drive Error

    Error Type: PERM Resource Name: smc0 Resource Class: tape Resource Type: 3573 Location: P1.1-I3/Q1-W5003013D38321011-L1000000000000 VPD: Manufacturer....IBM Machine Type and Model..3573-TL Serial Number....X2U78B0384 Device Specific . (FW) ..4.09 (Firmware Level) Description TAPE DRIVE FAILURE Probable Causes TAPE DRIVE Failure Causes TAPE...
  • Page 344: Retrieving From A Sun System

    The HP-UX system provides information when an error occurs on a tape drive or library in syslog /var/adm/syslog.log. When you have located the error information, go to “Troubleshooting” on page 187. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 345: Retrieving From An Ibm System I Or Ibm Power System With Ibm I Os

    ™ Retrieving from an IBM System i or IBM Power system with IBM i OS IBM device drivers for the System i system logs error information when an error occurs on a tape drive or library. The error information includes: 1.
  • Page 346 * * * * * E N D O F C O M P U T E R P R I N T O U T * * * * * IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 347: Appendix F. Snmp Status Mib Variables And Traps

    Library Logout Someone has logged out of the library via the Web User Interface. Note: Trap IDs 10, 11, and 12 require library firmware level 9.00 or greater and the latest SNMP MIB file. © Copyright IBM Corp. 2007, 2018...
  • Page 348 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 349: Appendix G. Library Configuration Form

    4U Position 3: 4U Position 3: 4U Position 3: 4U Position 3: 2U/4U Position 2: 2U/4U Position 2: 2U/4U Position 2: 2U/4U Position 2: 2U/4U Position 1: 2U/4U Position 1: 2U/4U Position 1: 2U/4U Position 1: © Copyright IBM Corp. 2007, 2018...
  • Page 350: Fibre Channel Drive

    [Adhere one of the activation key labels here for future reference.] Encryption Key [Adhere one of the activation key labels here for future reference.] Path Failover IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 351: Appendix H. Accessibility

    You can use keys or key combinations to complete operations and initiate many menu actions that are also done through mouse actions. You can navigate the HTML version of the IBM TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide help system from the keyboard with the following key combinations: v To traverse to the next link, button, or topic, press Tab inside a frame (page).
  • Page 352 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 353: Notices

    This information was developed for products and services that are offered in the US. This material might be available from IBM in other languages. However, you might be required to own a copy of the product or product version in that language in order to access it.
  • Page 354 Statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. All IBM prices shown are IBM's suggested retail prices, are current and are subject to change without notice. Dealer prices may vary.
  • Page 355: Trademarks

    International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at www.ibm.com/legal/copytrade.shtml.
  • Page 356: European Community And Morocco Notice

    New Orchard Road Armonk, New York 10504 Tel: 914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Relations Europe, Abteilung M456 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 357: Japan Vcci Notice

    IBM-Allee 1, 71139 Ehningen, Germany Tel: +49 (0) 800 225 5426 email: HalloIBM@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse A. Japan VCCI Notice Japan JEITA Notice This statement applies to products less than or equal to 20 A per phase.
  • Page 358: Korea Notice

    Korea Notice People's Republic of China Notice Taiwan Notice , , , , 。 IBM Taiwan Contact Information IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 359: Russia Notice

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 360 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 361: Glossary

    IP datagrams. Further, it can optionally protect against replay attacks by using the sliding window technique and discarding old packets. Advanced Interactive Executive. IBM's implementation of the UNIX operating system. The System p system, among others, uses AIX as its operating system.
  • Page 362 BGP is the core routing protocol of the Internet. It works by maintaining a table of IP networks or 'prefixes' that designate network reachability among autonomous systems (AS). BRMS Backup Recovery and Media Services. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 363 browser A client program that initiates requests to a web server and displays the information that the server returns. buffer A routine or storage that is used to compensate for a difference in rate of flow of data or time of occurrence of events, when data is transferred from one device to another.
  • Page 364 To make a magnetic tape nonmagnetic by using electrical coils that carry currents that neutralize the magnetism of the tape. degausser A device that makes magnetic tape nonmagnetic. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 365 degradation A decrease in quality of output or throughput or an increase in machine error rate. degraded Decreased in quality of output or throughput or increased machine error rate. deserialize To change from serial-by-bit to parallel-by-byte. detented A part that is held in position with a catch or lever. device Any hardware component or peripheral device, such as a tape drive or tape library, that can receive and send data.
  • Page 366 A data set or file in a product or system where error information is stored for later access. Electrostatic discharge. Encapsulating Security Payload. An Internet Protocol that provides origin authenticity, integrity, IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 367 and confidentiality protection of a packet. ESP also supports encryption-only and authentication-only configurations, but encryption without authentication is discouraged because it is insecure. fault symptom code (FSC) A hexadecimal code that is generated by the drive or the control unit microcode in response to a detected subsystem error.
  • Page 368 Located within the library, a data-storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and writes data to the tape. Identifier. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 369 identifier (ID) (1) In programming languages, a lexical unit that names a language object; for example, the names of variables, arrays, records, labels, or procedures. An identifier usually consists of a letter optionally followed by letters, digits, or other characters. (2) One or more characters that are used to identify or name data element and possibly to indicate certain properties of that data element.
  • Page 370 The LTO technology is implemented in two formats: the Accelis format focuses on fast access; the Ultrium format focuses on high capacity. The Ultrium format is the IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 371 The amount of data that can be contained on a storage medium, expressed in bytes of data. media-type identifier Pertaining to the bar code on the bar code label of the IBM Ultrium tape cartridge, a 2-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices that incorporate LTO technology;...
  • Page 372 The oersted is the magnetic field strength in the interior of an elongated, uniformly wound solenoid that is excited with a linear current density in its winding of`1 abampere per 4 centimeters of axial length. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 373 offline Pertaining to the operation of a functional unit without the continual control of a computer. Contrast with online. online Pertaining to the operation of a functional unit that is under the continual control of a computer. Contrast with offline. OPER Operation.
  • Page 374 Seconds of time. Service Action Code. Code that is developed to indicate possible FRU or FRUs to replace to repair the hardware. Storage area network. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 375 A digital signature that is used in cryptography to identify one party to ensure authenticity. SKLM (IBM Security Key Lifecycle Manager) IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media.
  • Page 376 Synchronous, synchronize. Occurring with a regular or predictable time relationship. sync System-managed encryption Tape encryption is set up implicitly through the IBM device driver. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 377 One terabyte = 1,000,000,000,000 bytes, or 1000 gigabytes (GBs). Thermal. TKLM (IBM Tivoli Key Lifecycle Manager) IBM's EKM application that assists encrypting tape drives in generating, protecting, storing, and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media.
  • Page 378 Write command. World trade. WWCID Worldwide Cartridge Identifier. WWN Worldwide Name. WWNN Worldwide Node Name. WWPN Worldwide port name. External register. External register address register. IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 379: Index

    79 EKM 64 hazards, possible xxii Cartridges, insert and remove 159 EKM Server Setting 64 Host Attachment 199 Cartridges, repairing 260 element addresses 29, 286, 287 host bus adapter 33 certificate notifications 131 © Copyright IBM Corp. 2007, 2018...
  • Page 380 89 SCSI Trade Association Web site 35 library SNMP configuration 71, 149 Monitor menu Security Association (SA) 135 library status 116 Drive 92 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 381 security certificate 131 security certificate notifications 131 Ultra160 7 sending your comments v, vi Ultra320 7 Sense data Ultrium Tape Drives 9 using 297 unpacking the library 41 sense data, library 297 Updating firmware sequential mode, starting 100 using ITDT Tool 218 sequential mode, stopping 100 upgrade firmware 156 serial number 112...
  • Page 382 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573...
  • Page 383 IBM business partner, or your authorized remarketer. When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
  • Page 384 NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Building 9032-2 Department GZW Information Development 9000 South Rita Road Tucson, AZ USA 85744-0002...
  • Page 386 IBM® Part Number: 00GH830 Printed in USA (1P) P/N: 00GH830...

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