Installation And Configuration Problems; Interpreting Front Panel Leds; Front Panel Leds - IBM TS2900 Setup, Operator, And Service Manual

3. If ITDT successfully locates the LTO device(s), verify that the correct application
4. Ensure that all the required or latest available Operating System files and/or

Installation and Configuration Problems

Problems encountered during the installation of the library are usually caused by
improper application software configuration errors or an incorrectly configured
operating system. If the application software that you are using is not communicating
with the library after installation, check the following:
• Accessor locking screw: Ensure that the Accessor locking screw on the rear panel
• HBA LUN 0/1 support: A single ID will address both drive and library since the
• Cable connections: Ensure that there are no bent pins on cables and that all
• SAS cables and interposers: Ensure that SAS cables and interposers (if any) are
• Backup application installation: Refer to the documentation included with your
• Device driver installation: Ensure that the proper device driver, if applicable, is
Note: Many backup applications use their own drivers for the library and drive.
Review the information in Chapter 3, "Installation and Configuration," on page 3-1 to
determine if a step was missed or misread.
If you are still experiencing difficulty installing or configuring your library, see
"Contacting IBM Technical Support" on page 7-1.
Important: Do not disassemble the library. The warranty on your library is voided if

Interpreting Front Panel LEDs

Light emitting diodes (LEDs) on the front panel of the library provide a visual
indication about the status of certain library components. The LEDs can sometimes
communicate that a problem exists when operator interventions cannot.
Figure 6-1. Front panel LEDs
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TS2900 Tape Autoloader Setup, Operator, and Service Guide
device drivers and backup application software is properly installed.
updates (dll's, PTF's, etc.) have been installed and applied.
of the library has been removed before powering on the library. See "Removing the
Accessor Locking Screw" on page 3-12.
drive is LUN 0 and the library is LUN 1. These models require an HBA that
supports LUN scanning which must be enabled at the HBA. See "Logical Unit
Number (LUN) Scanning" on page 1-8 and "Supported Servers, Operating
Systems, and Software" on page 1-11.
connections are securely fastened.
properly attached. See "Connecting the Host Interface Cables" on page 3-13.
backup application software for instructions on how to verify proper installation.
installed for the library.
Before installing a driver, make sure it will not be in conflict with the software.
Contact your backup application vendor for this information.
the unit is disassembled without the approval of IBM Technical Support.
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