Lexmark M52 Series Service Manual page 373

Action
Step 6
a
Check the online status of the printer under Printers and Faxes
on the host computer.
b
Delete all print jobs in the print queue.
Is the printer online and in the Ready state?
Step 7
Change the printer status to Online.
Does the problem remain?
Step 8
Check the printer IP address on the Network Settings Page.
Does it match the IP address in the port of the drivers using the
printer?
Step 9
Check if the printer uses a static IP address on a network.
Is the printer using a DHCP IP address?
Step 10
Check the first two segments of the IP address.
Does the IP address start with 169.254?
Step 11
Perform a POR.
Does the problem remain?
Step 12
Reset the IP address on the printer to match the IP address on the
driver.
Does the problem remain?
Step 13
Check if the printer and computer IP addresses have the same
subnet address.
Does the printer and computer IP addresses have the same subnet
address?
Diagnostics and troubleshooting
373
Yes No
Go to step 8. Go to step 7.
Go to step 8. The problem is
solved.
Go to step 13. Go to step 9.
Go to step 10. Go to step 12.
Go to step 11. Go to step 12.
Go to step 13. The problem is
solved.
Go to step 13. The problem is
solved.
Go to step 15. Go to step 14
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