243 Paper Jams; 243 Paper Jam Messages - Lexmark M52 Series Service Manual

Action
Step 14
Perform a print test again, and then observe if the motor
(2100‑sheet tray transport) is running.
Does the motor run?
Step 15
Reseat the cable on the motor and on the optional tray controller
board.
Does the problem remain?
Step 16
Replace the motor. See
removal" on page 478.
Does the problem remain?
Step 17
Check the optional tray controller board and its connector pins for
damage.
Are the tray controller board and its connectors free of damage?
Step 18
Replace the optional tray controller board. See
controller board removal" on page
Does the problem remain?

243 paper jams

243 paper jam messages

Error code Description
243.36 Paper fed from tray 3 was picked but it never
reached the sensor (tray 2 pass‑through).
243.41 Paper remains detected at the sensor (tray 3
pass‑through) although the printer is idle. Tray 4
is the paper source.
243.43 Paper fed from tray 4 never reached the sensor
(tray 3 pass‑through).
243.45 Paper fed from tray 4 cleared the sensor (tray 3
pass‑through) later than expected.
243.47 Paper fed from tray 4 never cleared the sensor
(tray 3 pass‑through).
"Motor (2100-sheet tray transport)
"2100-sheet tray
483.
Diagnostics and troubleshooting
Yes
Go step 17.
Go to step 16.
Go to step 17.
Contact the next
level of support.
Contact the next
level of support.
Action
See "Tray 3 pick jam service check" on
page 158.
See "Sensor (tray 3 pass‑through) static jam
service check" on page
See "Sensor (tray 3 pass‑through) late‑arriving
or late-leaving jam service check" on page
161.
154
4064
No
Go to step 15.
The problem is
solved.
The problem is
solved.
The problem is
solved.
The problem is
solved.
156.