Lexmark MS821 Manuals

Manuals and User Guides for Lexmark MS821. We have 3 Lexmark MS821 manuals available for free PDF download: Service Manual, User Manual

Lexmark MS821 Service Manual

Lexmark MS821 Service Manual (970 pages)

Brand: Lexmark | Category: Printer | Size: 89.9 MB

Table of Contents

Product Information

2
Edition Notice

2
- Table of Contents
  3
Notices, Conventions, and Safety Information

21
- Laser Notice
  21
- Conventions
  22
- Safety Information
  23
Change History

27
General Information

31
- Printer Model Configurations
  31
- Paper Support
  32
  - Supported Paper Sizes
    32
  - Supported Paper Types
    35
  - Supported Paper Weights
    37
- Tools Required for Service
  39
Diagnostics and Troubleshooting

41
Service Menus

377
- Understanding the Printer Control Panel
  377
- Diagnostics Menu
  379
  - Entering the Diagnostics Menu
    379
  - Reports
    379
    
    Device Settings
    379
    
    Installed Licenses
    379
  - Advanced Print Quality Samples
    379
  - Event Log
    380
    
    Display Log
    380
    
    Mark Log
    380
    
    Print Log
    380
    
    Print Log Summary
    380
  - Input Tray Quick Print
    381
  - Output bin Quick Feed
    381
  - Printer Setup
    381
    
    Enable Edge-To-Edge (Printing)
    381
    
    Permanent Page Count
    381
    
    Printed Page Count (Mono)
    381
    
    Engine Setting [X]
    382
    
    EP Setup
    382
    
    Model Name
    382
    
    Processor ID
    382
    
    Serial Number
    382
  - Printer Diagnostics and Adjustments
    383
    
    Motor Tests
    383
    
    Sensor Tests
    383
    
    Add-On Cards Tests
    384
    
    Registration Adjust
    384
    
    Margin Offset
    385
    
    Universal Override
    385
  - Additional Input Tray Diagnostics
    385
    
    Sensor Tests
    385
    
    Motor Tests
    386
  - Output Device Diagnostics
    386
    
    Sensor Tests
    386
- Config Menu
  386
- Entering Invalid Engine Mode
  389
- Entering Recovery Mode
  389
- Accessing the Network SE Menu
  389
- Service Engineer Menu
  389
  - Accessing the Service Engineer (SE) Menu
    389
  - Service Engineer (SE) Menu
    389
Parts Removal

391
- Removal Precautions
  391
- Adjustments
  401
- Removal Procedures
  408
- Left Side Removals
  409
  - Left Cover Removal
    409
  - AC Power Socket Removal
    410
  - Main Motor Drive Removal
    410
  - Fuser Drive Gears Removal
    412
  - Main Fan Removal
    412
  - Motor (MPF) Removal
    413
  - LVPS Removal
    414
  - Paper Feeder Removal
    417
  - Motor (Redrive) Removal
    417
  - Sensor (Toner Smart Chip) Removal
    418
- Right Side Removals
  420
  - Right Cover Removal
    420
  - HVPS Removal
    421
  - Cartridge Fan Removal
    423
  - Controller Board Access Door Removal
    423
  - Controller Board Removal
    424
  - Speaker Removal
    427
  - High Voltage Contacts Guide Removal
    427
  - Toner Cartridge Shutter Actuator Removal
    430
  - Sensor (Toner Cartridge Shutter) Removal
    430
- Front Side Removals
  431
  - Front Door Bracket Removal
    431
  - Front Door Removal
    434
  - Duplex/Mpf Tray Removal
    434
  - Inner Left Cover Removal
    435
  - Inner Right Cover Removal
    436
  - Inner Guide Deflector Removal
    438
  - Sensor (Duplex Interlock) Removal
    438
  - Aligner Removal
    439
  - Sensor (Input) Removal
    440
  - MPF Pick Roller Removal
    442
  - Control Panel (4.3-Inch Display) Removal
    442
  - Control Panel (2.4-Inch) Cover Removal
    444
  - Control Panel (2.4-Inch) Board and Display Removal
    444
  - Sensor (Toner Low) Removal
    446
  - Transfer Roller Removal
    447
  - Sensor (Toner Density) Removal
    448
- Rear Side Removals
  449
  - Rear Door Removal
    449
  - Rear Cover Removal
    450
  - Motor (Duplex) Removal
    450
  - Fuser Removal
    452
  - Sensor (Rear Door Interlock) Removal
    452
  - Upper Redrive Removal
    453
  - Transfer Roller Contact Removal
    453
- Top Side Removals
  455
  - Top Cover Removal
    455
  - Printhead Removal
    455
  - Bin Full Sensor Cover Removal
    460
  - Sensor (Standard bin Full) Removal
    460
  - Bin Cover Removal
    461
- Bottom Side Removals
  464
  - Tray Insert Removal
    464
  - Separator Pad Removal
    464
  - Pick Roller Removal
    465
  - Optional Tray Drive Gear Removal
    466
  - Sensor (Duplex Path) with Cover Removal
    466
  - Sensor (Paper Size) Removal
    467
  - Sensor (Tray 1 Pass-Through) Removal
    468
  - Sensor (Tray 1 Pick) Removal
    469
- Optional 2100-Sheet Tray Removals
  470
- Optional 250- and 550-Sheet Tray Removals
  495
- Optional Output Expander Removals
  516
- Optional High Capacity Output Expander Removals
  545
  - Optional High Capacity Output Expander Removal
    545
  - HCOE Top Cover Removal
    545
  - HCOE Rear Door Removal
    546
  - HCOE Sensor Cover Removal
    547
  - HCOE bin Full Flag Removal
    548
  - Sensor (HCOE bin Full) with Flag Removal
    548
  - HCOE Right Cover Removal
    549
  - HCOE Left Cover Removal
    550
  - HCOE Controller Board Removal
    552
  - HCOE Lower Interface Cable Removal
    553
  - HCOE Upper Interface Cable Removal
    554
  - HCOE Latch Removal
    554
  - Motor (HCOE Diverter) Removal
    556
  - Sensor (HCOE Bin) Removal
    556
  - HCOE bin Spring Removal
    557
  - HCOE bin Pinion Removal
    558
  - Sensor (HCOE Rear Door Interlock) Removal
    559
  - HCOE Drive Belt Removal
    561
  - HCOE Belt Tensioner Removal
    563
  - HCOE Diverter Plunger Assembly Removal
    564
  - HCOE Drive Gear Assembly Removal
    566
  - Motor (HCOE Transport) Removal
    568
  - Sensor (HCOE Diverter) Removal
    570
  - HCOE Top Diverter Spring Removal
    572
  - HCOE Top Diverter Removal
    573
  - HCOE bin Shaft Removal
    574
  - HCOE bin Removal
    575
  - Sensor (HCOE Pass-Through) Removal
    578
- Optional Staple Finisher Removals
  581
- Optional 4-Bin Mailbox Removals
  648
  - Optional 4-Bin Mailbox Removal
    648
  - Mailbox Top Cover Removal
    648
  - Mailbox Rear Door Removal
    649
  - Mailbox Right Cover Removal
    651
  - Mailbox Top bin Cover with Bail Removal
    652
  - Mailbox Spring with String Removal
    653
  - Mailbox Left Cover Removal
    654
  - Mailbox Solenoid Removal
    655
  - Mailbox Latch Removal
    657
  - Sensor (Mailbox Rear Door Interlock) Removal
    658
  - Mailbox Diverter Plunger Assembly Removal
    658
  - Mailbox Transport Drive Gear Removal
    663
  - Motor (Mailbox Transport) Removal
    666
  - Mailbox Controller Board Removal
    667
  - Sensor (Mailbox Diverter Plunger) Removal
    668
  - Mailbox Lower Interface Cable Removal
    670
  - Mailbox Upper Interface Cable Removal
    672
  - Motor (Mailbox Diverter) Removal
    672
  - Mailbox bin Full Flag Removal
    674
  - Sensor (Mailbox bin Full) Removal
    675
  - Mailbox Belt Removal
    678
  - Mailbox bin LED Assembly Removal
    680
  - Mailbox Top Diverter Removal
    683
  - Mailbox Middle Diverter Removal
    688
  - Mailbox Top Diverter Spring Removal
    689
  - Sensor (Mailbox Pass-Through) Removal
    693
- Optional Staple, Hole Punch Finisher Removals
  698
Component Locations

739
- Printer Configurations
  739
- Port Locations
  741
- Printer Roller Locations
  742
- Printer Sensor Locations
  743
- Output Expander Locations
  744
- High Capacity Output Expander Locations
  745
- Mailbox Locations
  746
- Staple, Hole Punch Finisher Locations
  748
- Printer Controller Board Connectors
  749
Maintenance

757
- Inspection Guide
  757
- Scheduled Maintenance
  758
  - Fuser Maintenance Kits
    758
  - Maintenance Kits
    760
  - Identifying the Type of Fuser Used in the Printer
    762
- Preventive Maintenance
  762
  - Device-Specific Preventive Maintenance
    762
- Lubrication Specification
  763
- Cleaning the Printer
  763
  - Cleaning the Printhead Glass
    764
  - Emptying the Hole Punch Box
    765
Parts Catalog

766
- Legend
  766
- Assembly 1: Covers
  767
- Assembly 2: Fuser
  769
- Assembly 3: Electronics 1
  773
- Assembly 4: Electronics 2
  775
- Assembly 5: Motors
  777
- Assembly 6: Sensors 1
  779
- Assembly 7: Sensors 2
  781
- Assembly 8: Duplex
  783
- Assembly 9: Frames
  785
- Assembly 10: Control Panel (2.4-Inch Display)
  787
- Assembly 11: Control Panel (4.3-Inch Display)
  789
- Assembly 12: Tray/Feed
  791
- Assembly 13: Miscellaneous
  793
- Assembly 14: Maintenance Kits
  795
- Assembly 15: 250- and 550-Sheet Tray Options 1
  799
- Assembly 16: 250- and 550-Sheet Tray Options 2
  801
- Assembly 17: 2100-Sheet Tray Option 1
  805
- Assembly 18: 2100-Sheet Tray Option 2
  807
- Assembly 19: 2100-Sheet Tray Option 3
  809
- Assembly 20: Optional Bins
  811
- Assembly 21: Output Expander 1
  813
- Assembly 22: Output Expander 2
  815
- Assembly 23: Output Expander 3
  817
- Assembly 24: Output Expander 4
  819
- Assembly 25: High Capacity Output Expander 1
  821
- Assembly 26: High Capacity Output Expander 2
  823
- Assembly 27: High Capacity Output Expander 3
  825
- Assembly 28: High Capacity Output Expander 4
  827
- Assembly 29: Staple Finisher 1
  829
- Assembly 30: Staple Finisher 2
  831
- Assembly 31: Staple Finisher 3
  833
- Assembly 32: Staple Finisher 4
  835
- Assembly 33: Staple Finisher 5
  837
- Assembly 34: Mailbox 1
  839
- Assembly 35: Mailbox 2
  841
- Assembly 36: Mailbox 3
  843
- Assembly 37: Staple, Hole Punch Finisher 1
  845
- Assembly 38: Staple, Hole Punch Finisher 2
  847
- Assembly 39: Staple, Hole Punch Finisher 3
  849
- Assembly 40: Staple, Hole Punch Finisher 4
  851
- Assembly 41: Staple, Hole Punch Finisher 5
  853

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Lexmark MS821 User Manual

Lexmark MS821 User Manual (226 pages)

Brand: Lexmark | Category: Printer | Size: 15.16 MB

Table of Contents

Table of Contents
2
Safety Information

6
- Conventions
  6
- Product Statements
  6
Learning about the Printer

9
Using the Control Panel

15
- Lexmark B2865, Lexmark MS725, Lexmark MS821, Lexmark MS823, and Lexmark MS825
  
  15
- Lexmark M5255, Lexmark M5265, Lexmark M5270, Lexmark MS822, Lexmark MS824, and Lexmark MS826
  
  16
  - Understanding the Status of the Power Button and Indicator Light
    16
Setting up and Using the Home Screen Applications

18
- Using the Home Screen
  18
- Customizing the Home Screen
  19
- Using Display Customization
  19
- Conﬁguring Eco-Settings
  20
- Creating a Cloud Connector Proﬁle
  20
- Setting up Device Quotas
  20
- Using QR Code Generator
  21
- Using Customer Support
  21
- Managing Bookmarks
  21
- Managing Contacts
  22
  - Creating Folders
    22
  - Adding Contacts
    22
  - Adding Groups
    23
Setting up and Using the Accessibility Features

25
Loading Paper and Specialty Media

27
Paper Support

37
Printing

45
Understanding the Printer Menus

51
- Menu Map
  51
- Device
  52
  - Remote Operator Panel
    53
  - Power Management
    57
  - Restore Factory Defaults
    59
  - About this Printer
    62
- Print
  63
- Job Accounting
  66
- Paper
  71
- Universal Setup
  71
- USB Drive
  72
- Media Types
  72
- Network/Ports
  74
- Google Cloud Print
  84
- Security
  86
- Disk Encryption
  91
- Reports
  93
- Menu Settings Page
  93
- Help
  94
- Troubleshooting
  94
- Printing the Menu Settings Page
  94
Securing the Printer

95
Maintaining the Printer

98
- Adjusting the Speaker Volume
  98
- Networking
  98
- Cleaning the Printer
  100
- Ordering Parts and Supplies
  101
  - Checking the Status of Parts and Supplies
    101
  - Using Genuine Lexmark Parts and Supplies
    101
  - Ordering a Toner Cartridge
    101
  - Ordering an Imaging Unit
    103
  - Ordering a Maintenance Kit
    104
- Replacing Parts and Supplies
  105
  - Replacing the Toner Cartridge
    105
  - Replacing the Imaging Unit
    106
  - Replacing the Fuser
    109
- Moving the Printer
  123
- Shipping the Printer
  123
- Saving Energy and Paper
  124
  - Adjusting the Brightness of the Display
    124
  - Conserving Supplies
    124
- Recycling
  125
Clearing Jams

126
- Avoiding Jams
  126
- Identifying Jam Locations
  128
- Paper Jam in Trays
  130
- Paper Jam in Door a
  130
- Paper Jam in Door C
  133
- Paper Jam in the Standard bin
  134
- Paper Jam in the Multipurpose Feeder
  135
- Paper Jam in the Output Expander
  136
- Paper Jam in the High-Capacity Output Expander
  136
- Paper Jam in the 4-Bin Mailbox
  137
- Paper Jam in the Staple Finisher
  138
- Paper Jam in the Staple, Hole Punch Finisher
  139
- Staple Jam in the Staple Finisher
  140
- Staple Jam in the Staple, Hole Punch Finisher
  143
Troubleshooting

146
- Network Connection Problems
  146
- Enabling the Usb Port
  147
- Hardware Options Problems
  148
- Issues with Supplies
  149
- Paper Feed Problems
  151
  - Envelope Seals When Printing
    151
  - Tray Linking Does Not Work
    152
  - Paper Frequently Jams
    153
  - Jammed Pages Are Not Reprinted
    154
- Printing Problems
  154
  - Print Quality Is Poor
    154
  - Dark Print
    155
  - Gray Background
    159
  - Incorrect Margins
    162
  - Light Print
    162
  - Paper Curl
    166
  - Vertical White Lines
    174
  - Repeating Defects
    179
  - Slow Printing
    181
  - Print Jobs Do Not Print
    183
  - The Printer Is Not Responding
    184
  - Adjusting Toner Darkness
    185
  - Job Prints from the Wrong Tray or on the Wrong Paper
    185
- Contacting Customer Support
  185
Upgrading and Migrating

187
- Hardware
  187
  - Available Internal Options
    187
  - Accessing the Controller Board
    187
  - Installing a Memory Card
    188
  - Installing an Optional Card
    190
  - Installing a Printer Hard Disk
    191
  - Installing an Internal Solutions Port
    192
- Software
  207
  - Supported Operating Systems
    207
  - Installing the Printer Software
    207
- Firmware
  208
- Adding Available Options in the Print Driver
  208

Lexmark MS821 User Manual

Lexmark MS821 User Manual (226 pages)

Brand: Lexmark | Category: Printer | Size: 15.26 MB

Table of Contents

Table of Contents
2
Safety Information
6
Conventions
6
Product Statements
6
Learning about the Printer
9
Finding Information about the Printer
9
Selecting a Location for the Printer
10
Printer Configurations
11
Attaching Cables
13
Using the Control Panel
15
Lexmark B2865, MS725, MS821, MS823, and MS825 Printers
15
Lexmark M5255, M5270, MS822, and MS826 Printers
16
Understanding the Status of the Power Button and Indicator Light
16
Setting up and Using the Home Screen Applications
17
Using the Home Screen
17
Customizing the Home Screen
18
Using Display Customization
18
Configuring Eco-Settings
19
Creating a Cloud Connector Profile
19
Setting up Device Quotas
19
Using QR Code Generator
20
Using Customer Support
20
Managing Bookmarks
20
Managing Contacts
21
Setting up and Using the Accessibility Features
24
Activating Voice Guidance
24
Navigating the Screen Using Gestures
24
Enabling Magnification Mode
25
Adjusting the Voice Guidance Speech Rate
25
Using the Keyboard on the Display
25
Enabling Spoken Passwords or Personal Identification Numbers
25
Loading Paper and Specialty Media
26
Setting the Paper Size and Type
26
Configuring Universal Paper Settings
26
Loading the 250- or 550-Sheet Tray
26
Loading the 2100-Sheet Tray
29
Loading the Multipurpose Feeder
34
Linking Trays
35
Paper Support
36
Supported Paper Sizes
36
Supported Paper Types
39
Supported Paper Weights
41
Printing
44
Printing from a Computer
44
Printing from a Mobile Device
44
Printing from a Flash Drive
45
Supported Flash Drives and File Types
46
Configuring Confidential Jobs
47
Printing Confidential and Other Held Jobs
47
Printing from a Cloud Connector Profile
48
Printing a Font Sample List
48
Printing a Directory List
49
Understanding the Printer Menus
50
Menu Map
50
Device
51
Print
63
Paper
71
USB Drive
73
Network/Ports
74
Security
87
Reports
95
Help
95
Troubleshooting
96
Printing the Menu Settings Page
96
Securing the Printer
97
Locating the Security Slot
97
Erasing Printer Memory
97
Erasing Printer Hard Disk Memory
97
Encrypting the Printer Hard Disk
98
Restoring Factory Default Settings
98
Statement of Volatility
98
Maintaining the Printer
100
Adjusting the Speaker Volume
100
Networking
101
Cleaning the Printer
103
Ordering Parts and Supplies
104
Replacing Parts and Supplies
108
Moving the Printer
126
Saving Energy and Paper
127
Recycling
128
Clearing Jams
129
Avoiding Jams
129
Identifying Jam Locations
131
Paper Jam in Trays
133
Paper Jam in Door a
133
Paper Jam in Door C
136
Paper Jam in the Standard bin
137
Paper Jam in the Multipurpose Feeder
138
Paper Jam in the Output Expander
139
Paper Jam in the High-Capacity Output Expander
139
Paper Jam in the 4-Bin Mailbox
140
Paper Jam in the Staple Finisher
141
Paper Jam in the Staple, Hole Punch Finisher
142
Staple Jam in the Staple Finisher
143
Staple Jam in the Staple, Hole Punch Finisher
146

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