221 Paper Jams; 221 Paper Jam Messages; Sensor (Narrow Media) Static Jam Service Check - Lexmark M52 Series Service Manual

221 paper jams

221 paper jam messages

Error code Description
221.91 Paper remains detected at the sensor (narrow
media) after the printer is turned on.
221.93 Paper never arrived at the sensor (narrow media).
Paper source is undetermined.

Sensor (narrow media) static jam service check

Action
Step 1
Check the paper path and trays for paper fragments and partially
fed paper.
Are the paper path and trays free of paper fragments and partially
fed paper?
Step 2
Remove the paper fragments and partially fed paper.
Does the problem remain?
Step 3
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b
Find the sensor (Narrow media).
Does the sensor status change while toggling the sensor?
Step 4
a
Remove the right cover. See
page 420.
b
Check the cable J60 on the controller board for proper
connection.
Is the cable properly connected?
Step 5
Reseat the cable, and then perform a print test.
Does the problem remain?
Step 6
Replace the fuser. See
Does the problem remain?
"Right cover removal" on
"Fuser removal" on page
Diagnostics and troubleshooting
Action
See "Sensor (narrow media) static jam service
check" on page
See "Sensor (narrow media) late-arriving jam
service check" on page
Yes
Go to step 3.
Go to step 3.
Go to step 6.
Go to step 6.
Go to step 6.
Go to step 7.
452.
102
102.
103.
No
Go to step 2.
The problem is
solved.
Go to step 4.
Go to step 5.
The problem is
solved.
The problem is
solved.
4064