Error code Description
242.80
Motor (tray 2 pick/lift) does not turn on.
242.81
Motor (tray 2 pick/lift) does not turn off.
242.82
Motor (tray 2 pick/lift) speed did not ramp up to
the required level.
242.83
Motor (tray 2 pick/lift) stalled.
242.84
Motor (tray 2 pick/lift) ran too slow.
242.85
Motor (tray 2 pick/lift) ran too fast.
242.86
Motor (tray 2 pick/lift) ran too long.
242.91
Paper remains detected at the sensor (tray 2
pass‑through) after the printer is turned on.
242.93
Paper never arrived at the sensor (tray 2
pass‑through). Paper source is undetermined.
242.95
Paper cleared the sensor (tray 2 pass‑through)
later than expected. Paper source is
undetermined.
242.96
Paper was picked but it never reached the
sensor (tray 2 pass‑through). Paper source is
undetermined.
242.97
Paper never cleared the sensor (tray 2
pass‑through). Paper source is undetermined.
Sensor (tray 2 pass‑through) static jam service check
Action
Step 1
Check the paper path and trays for paper fragments and partially
fed paper.
Is the paper path free of paper fragments and partially fed paper?
Step 2
Remove the paper fragments and partially fed paper.
Does the problem remain?
Step 3
Make sure that all the trays and tray inserts are properly installed.
Does the problem remain?
Action
See
check" on page
See
service check" on page
See
source late-arriving or late‑leaving jam service
check" on page
See
source pick jam service check" on page
See
source late-arriving or late‑leaving jam service
check" on page
Diagnostics and troubleshooting
133
"Optional tray pick drive failure service
324.
"Sensor (tray 2 pass‑through) static jam
133.
"Sensor (tray 2 pass‑through) unknown
147.
"Sensor (tray 2 pass‑through) unknown
"Sensor (tray 2 pass‑through) unknown
147.
Yes
Go to step 3.
Go to step 3.
Go to step 4.
4064
142.
No
Go to step 2.
The problem is
solved.
The problem is
solved.