Rfa Information Requirements For New Installations; Go To The Rfa Website - Avaya S8700 Manual

The Avaya authentication files enable Access Security Gateway (ASG) for the services logins
on the S8700 Media Server. ASG uses a challenge/response protocol to confirm the validity of a
user, reducing the opportunity for unauthorized access.
Before starting the installation or, ideally, before coming on site, the license and Avaya
authentication files may be downloaded to the services laptop. The license and Avaya
authentication files are installed during the installation process.
NOTE:
To access the RFA application, you must take the RFA online training and pass the online
test.

RFA Information Requirements for New Installations

You need the following information before going to the RFA website:
• Your personal Single Sign-On (SSO) for RFA website authentication login.
SAP order number
•
• Required customer information
• Serial number of one of the TN2312 IP server interface circuit packs (this becomes the
reference IPSI)
• Access to the RFA Information page for these items (if not already installed on your PC):
Internet Explorer 5.0 or higher installed on the services laptop
•
• Intranet access to your designated RFA portal (See URL list below)

Go to the RFA Website

The RFA website automates some of the installation procedures, including generating license
and Avaya authentication files.
At your laptop/PC browser, go to the appropriate website:
1
• Avaya Associates:
http://associate2.avaya.com/sales_market/services
~
REMOTE FEATURE ACTIVATION
http://services.avaya.com/
~
which is listed below Strategy & Operations/Re-Engineering
• Business Partners go to the appropriate regional Business Partner portal:
United States:
~
~ Canada:
~ Brazil:
CALA:
~
~ EMEA:
APAC:
~
and select Remote Feature Activation (RFA),
http://www.avaya.com/businesspartner/
https://www.avaya.ca/BusinessPartner
http://www.avaya.com.br/Home.asp
https://cala-businesspartner.avaya.com/mnc/index.html
https://emea-businesspartner.avaya.com/
http://www.avaya-apac.com/bp
May 2002
Installing the S8700 IP Connect
and select DEFINITY
15