Transmission Problems - Toshiba DP125F Operator's Manual

Transmission Problems

When transmissions are not performed normally, check the points in the table
below. If the facsimile will not operate correctly after confirming these points or
anything not listed here occurs, call your service representative.
Problem Cause
When you place a doc- You have a machine er-
ument in the document ror. Check the display for
tray, nothing happens. an error message (see
pages 226 and 227).
There is no power to the
facsimile.
When you press You returned the handset
before you pressed
in Direct
Document Transmis-
sion Mode, the mes- the optional handset).
sage "DIALING" or
"COMMUNICATING" The modular cord (the
does not appear on the telephone line cable) is
LCD display. not correctly connected.
The Dial Type setting of
the facsimile is wrong.
There is no dial tone or
something else is wrong
with the phone line.
The document is not set
Documents are fed ob- correctly in the Document
liquely (i.e. skewed). Tray.
The Scanner Cover is not
closed fully.
230
Solution
Clear the error.
Make sure the power plug is
plugged into the AC outlet and
the power switch is ON.
Send the document again be-
ing sure to press
(when using
before returning the handset.
Check the modular cord con-
nection between the
socket and the facsimile.
Set the correct Dial Type in
accordance with the line used
for the facsimile (see page
44).
Try a voice call through the
handset or the remote tele-
phone set.
Align the document guides
properly (but not too tightly).
Close the Scanner Cover until
it clicks at the two latching po-
sitions.
Problem Cause
When document pag-
Too many document pag-
es are fed into the
es are set.
unit, two pages are
drawn into the slot.
The Scanner Cover is not
closed fully.
The document extension
Tray is not fully extended.
Something is wrong with
the document paper itself.
The ADF pad is dirty.
The sending proce-
The document was loaded
dure was completed,
with a wrong side down.
but nothing was re-
corded on the record- The Scanner Cover is not
ing paper of the re- closed fully.
wall
ceiving party or the
image was elongated.
The sending proce-
The remote party's unit is
dure was completed
not compatible with yours.
correctly, but nothing
happened.
Documents cannot be Poor telephone line condi-
sent overseas. tions.
Solution
Set a maximum of 50 pages
(Letter size) for one transmis-
sion sequence.
Close the Scanner Cover until
it clicks at the two latching po-
sitions.
Extend it fully to support the
document sufficiently.
Check the document to see if
it satisfies machine require-
ments (see page 87).
Clean the ADF pad.
Load the document face down.
Close the Scanner Cover until
it clicks at the two latching po-
sitions.
Verify the remote party's unit.
This facsimile can communi-
cate with G3 machines but not
G4 machines.
Retry sending the document
using to the "Quality Transmis-
sion" procedure (see page
184).