Reception Problems - Toshiba DP125F Operator's Manual

Plain paper facsimile
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Reception Problems

When receptions are not performed normally, check the points in the table below.
If the facsimile will not operate correctly after confirming these points or anything
not listed here occurs, call your service representatives.
Problem
Cause
When you are to re-
A document is still in your
ceive a document and
facsimile.
you press
The modular cord (tele-
nothing
phone line cable) is dis-
connected.
happens.
There is no power to the
unit.
There is no recording pa-
per.
The
top
cover
closed fully.
(If the handset is installed
and after talking with the
remote party through the
handset) the handset is
returned before pressing
Something is wrong with
the sending machine.
The recording paper
The
top
cover
does not come out.
closed fully.
Solution
Press
to remove the
document.
Firmly connect the modular
cord at both ends.
Check that the power plug is
plugged into the AC outlet and
the power switch is ON.
Load recording paper in the re-
cording paper tray.
is
not
Press down the top cover until
it clicks at the two latching po-
sitions.
Press
first, then
return the handset.
.
Ask the sending party to re-
transmit the document.
is
not
Press down the top cover until
it clicks at the two latching po-
sitions.
Problem
Cause
The recording paper is not
After the recording pa-
installed correctly.
per has been re-
placed, a PAPER
EMPTY error mes-
The paper tray is not posi-
sage remains on the
tioned properly.
LCD display.
The received docu-
The original document on
the sending side is of poor
ment is difficult to
read.
quality.
Unnecessary lines are
printed.
The sending unit requires
adjustment.
The
recording
quires cleaning.
You receive a docu-
The remote party loaded
the document face up.
ment that is complete-
ly blank, even though
you and the remote
party followed the cor-
rect procedures.
Recording paper jam
The recording paper tray
is not firmly closed.
occurs frequently.
Something is wrong with
the recording paper itself.
The right side cover is not
firmly closed.
Solution
Check the paper installation,
and make sure it is correct.
Slide the paper tray into the
slot firmly.
Ask the sending party if the
document contents are clear
enough.
Ask the sending party to take
a copy of the same document
using their facsimile. If the
quality is poor, the problem is
in the sending party's unit.
unit
re-
If a copy is made on your fac-
simile and the quality is poor,
clean the recording unit.
Request the remote party to
make sure that document is
loaded correctly.
Check the tray.
Use the recording paper of de-
sired specifications.
Check the right side cover.
231

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