Problem Of Optical Disk Drive; Problem Of Powering Off - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
5.11

Problem of Optical Disk Drive

[?] Unable to access or play a CD/DVD.
Is the disk properly set in the optical disk drive tray?

→ There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the
holder.
[?] Inserted the correct CD/DVD but the message like the following is displayed:
Is the data side of the CD/DVD damaged?

→ Take the CD/DVD out of the optical disk drive, confirm that it is not dirty or damaged, set the
CD/DVD again, and click OK.
[?] Unable to access or play a CD/DVD.
Is the CD/DVD supported by the server?

→ For a disk such as a CD with copy guard which does not conform to the CD standard, the
playback is not guaranteed.
→ The CD/DVD for Macintosh is not supported.
Is the CD/DVD properly set in the optical disk drive tray?

→ Take the disk out of the tray, and set the disk with its label side upward.
Is there any dust or scratch on the CD/DVD?

→ Check if there is a stain such as fingerprint or a crack on disk surface.
Is the session of the CD/DVD in closed state?

→ Close the session, then access the CD/DVD.
Did you use writing software appropriate to the drive?

→ If a combination of writing software and the drive is not appropriate, the inserted disk may not be
read.
5.12

Problem of Powering Off

[?] The power is not turned off
Is the suppression feature of POWER switch enabled?

→ Restart the system once and start the BIOS setup utility.
<Menus to check:
The DVD/CD-ROM is not inserted
or the wrong CD-ROM is inserted.
Please insert the correct DVD/CD-ROM.
OK
Server  Power Switch Inhibit>
Express5800/B120f Maintenance Guide
5. Troubleshooting
43