Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/R120f-1E EXP803 Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10.109.01-104.01 December 2014 © NEC Corporation 2014...
Page 2: Documents For This Product
Chapter 2: Useful Features Useful features and the detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other documents The detail of NEC ESMPRO, Universal RAID Utility, and other features Express5800/R120f-1E Maintenance Guide...
Page 3: Table Of Contents
Contents Contents Documents for This Product ..........................2 Contents ................................ 3 Notations Used in This Document ........................7 Signs and symbols for safety ........................7 Notations used in the text ........................8 Optical disk drive ............................ 8 Hard disk drive ............................8 Removable media ..........................
Page 4 Contents Troubleshooting.............................26 Problem of Powering On ......................26 Problem of Starting EXPRESSBUILDER ..................27 Problem of Installing OS ......................29 Problem of Starting OS .......................33 Problem of Windows STOP Error ....................34 Problem of RAID System ......................34 Problem of Internal Devices and Other Hardware ................37 Problem of OS Operation ......................38 Problem of EXPRESSBUILDER on Windows ................39 5.10...
Page 5 Utilities in EXPRESSBUILDER ....................170 CLI for EXPRESSBUILDER ...................... 170 EXPRESSSCOPE Engine 3 ........................ 171 NEC ESMPRO ............................ 172 NEC ESMPRO ServerAgentService (for Windows) ..............172 NEC ESMPRO Manager ......................173 NEC ESMPRO Agent Extension ....................174 Server Configuration Utility......................174 NEC ExpressUpdate Agent .......................
Page 6 Contents Chapter 3 Appendix ..........................179 POST Error Message .......................... 180 List of Windows Event Logs ......................... 197 Accessing Data for Electric Power, Temperature, and Processor Utilization ........... 211 Windows ..........................211 3.1.1 Power consumption ..................... 211 3.1.2 Intake air temperature ....................212 3.1.3 Processor utilization ....................
Page 7: Notations Used In This Document
Notations Used in This Document Notations Used in This Document Signs and symbols for safety WARNING and CAUTION are used in this guide as the following meaning. WARNING Indicates there is a risk of death or serious personal injury CAUTION Indicates there is a risk of burns, other personal injury, or property damage Precautions and notices against hazards are presented with one of the following three symbols.
Page 8: Notations Used In The Text
Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, three other types of notations are used in this document. These notations have the following meanings. Important Indicates critical items that must be followed when handling hardware or operating software. If the procedures described are not followed, hardware failure, data loss, and other serious malfunctions could occur.
Page 9: Abbreviations Of Operating Systems (Windows)
Notations Used in This Document Abbreviations of Operating Systems (Windows) Windows Operating Systems are referred to as follows. See Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information. Notations in this document Official names of Windows Windows Server 2012 R2 Standard Windows Server 2012 R2 Windows Server 2012 R2 Datacenter...
Page 10: Trademarks
Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
Page 11: License Notification
License Notification License Notification Open source software of following license is included in the part of this product (system BIOS). • EDK from Tianocore.org • UEFI Network Stack 2 • Crypto package using WPA Supplicant Open source software of following license is included in the part of this product (Off-line Tools). •...
Page 12 License Notification UEFI NETWORK STACK 2 OpenSSL License ------- Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 13 License Notification THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 14: Warnings And Additions To This Document
4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations. 6. The sample values used in this document are not actual values.
Page 15: Chapter 1 Maintenance
NEC Express5800 Series Express5800/R120f-1E Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Relocation and Storage Describes how to relocate and store this server. 2. Daily Maintenance Describes what you confirm for daily use, how to manage files, and how to clean the server.
Page 16: Relocation And Storage
Chapter 1 Maintenance 1. Relocation and Storage Relocation and Storage Follow the steps below if you want to relocate or store this server. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices.
Page 17: Daily Maintenance
NEC corporate site: http://www.nec.com/ [Support & Downloads] NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to BIOS and FW of the server. ExpressUpdate is contained in EXPRESSBUILDER provided with the server.
Page 18: Checking Status Led
Chapter 1 Maintenance 2. Daily Maintenance Checking STATUS LED After powering on the server or before shutting down the system and powering off the server, check STATUS LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (5. Names and Functions of Parts) in User’s Guide.
Page 19: Cleaning The Server
Chapter 1 Maintenance 2. Daily Maintenance 2.5.1 Cleaning the server Wipe the external surfaces of the server with a dry soft cloth. Follow the steps below if stains remain on the surfaces. • Do not use thinner and benzene, and other volatile solvents to clean the Important server.
Page 20: User Support
User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.
Page 21: Collecting Failure Information
Chapter 1 Maintenance 4. Collecting Failure Information Collecting Failure Information If the server does not work normally, you can collect failure information by using the following way. The failure information to be described is to be collected only at the request of your sales representative. Important Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears.
Page 22 Chapter 1 Maintenance 4. Collecting Failure Information Click Control Panel from Settings. Click System and Security of Control Panel. Select the type of log in Windows Logs. Application records events related to running applications. Security records events related to security. System records events that occur in Windows system components.
Page 23: Windows Server 2008 R2 / Windows Server 2008
Chapter 1 Maintenance 4. Collecting Failure Information Click Save All Events As from Action menu. Type the file name of the log file in File name. Select the type of the log file you want to save in Save as type, and then click Save. 4.1.2 Windows Server 2008 R2 / Windows Server 2008 1.
Page 24: Collecting Configuration Information
Chapter 1 Maintenance 4. Collecting Failure Information Collecting Configuration Information This section describes how to collect hardware information or configuration. Tips If a STOP error, system error, or system stall occurs, restart the system and then follow the steps below. 4.2.1 Windows Server 2012 R2 / Windows Server 2012 1.
Page 25: Collecting User-Mode Process Dump
Chapter 1 Maintenance 4. Collecting Failure Information Collecting User-Mode Process Dump The user-mode process dump is the failure information related to application errors. For details, see Chapter 1 (7.2 How to Create a User-Mode Process Dump File) in "Installation Guide (Windows)".
Page 26: Troubleshooting
The screen is not displayed → Wait until the NEC logo appears. The screen is sometimes changed to the black screen during POST process  Are the BIOS settings of option ROM scan for plural on-board LANs specified to Enabled? →...
Page 27: Problem Of Starting Expressbuilder
Action: Check if the files for recovery are uploaded in the following site. If they are uploaded, recover the files according to the given instructions. http://www.nec.com/ Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive. Action: Check if hardware is properly connected.
Page 28 Chapter 1 Maintenance 5. Troubleshooting  Is a message such as the following displayed? → Check the error and take the appropriate action according to the table below. Message Action EXPRESSBUILDER does not support this computer. Run the correct version of Insert EXPRESSBUILDER disc for the computer and click OK to EXPRESSBUILDER.
Page 29: Problem Of Installing Os
Chapter 1 Maintenance 5. Troubleshooting Problem of Installing OS Unable to create a partition when installing Windows Server 2012 R2 or Windows Server 2012  Is the following message displayed? → Delete the partition created, and then create a new partition again. ...
Page 30 Chapter 1 Maintenance 5. Troubleshooting To change the disk format, clear the partition configuration and create a new partition. All of the data on the hard disk drive will delete. Back up necessary data before clearing the partition configuration.  Did you configure the RAID controller? →...
Page 31 Chapter 1 Maintenance 5. Troubleshooting The following message appears when installing OS, and cannot proceed → The USB optical disk drive is connected to USB3.0 port. Connect an optical disk drive to USB2.0 port. See Chapter 1 (4. Names and Features of Component) in User’s Guide. Unable to access the partition which was previously created after reinstalling while several disks are connected →...
Page 32 Chapter 1 Maintenance 5. Troubleshooting The following features are installed when installing IIS in Windows Server 2008 R2/Windows Server 2008 using EXPRESSBUILDER  Windows Process Activation Service − Process Model − Configuration APIs  Remote Server Administration Tool − Role Administration Tools −...
Page 33: Problem Of Starting Os
Chapter 1 Maintenance 5. Troubleshooting The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server 2008 R2 or Windows Server 2008  Is X2APIC feature of the processor disabled? → Disable X2APIC feature of the processor by using BIOS Setup Utility. Advanced →...
Page 34: Problem Of Windows Stop Error
Chapter 1 Maintenance 5. Troubleshooting The following message appears when logging in the system on Windows Server 2008 R2 or Windows Server 2008  Have you finished license authentication for Windows product? → The above message will appear if you use Windows Server 2008 R2 or Windows Server 2008 with the unauthenticated license.
Page 35 Chapter 1 Maintenance 5. Troubleshooting Unable to automatically rebuild the RAID array  Did you wait for sufficient time until the hard disk drive was replaced? → Follow the steps below to use the auto-rebuilding feature. (1) Remove a failure HDD. (2) Wait for at least 90 seconds.
Page 36 Chapter 1 Maintenance 5. Troubleshooting Additional battery is not found or the following message appears in POST The battery hardware is missing or malfunctioning, or the battery is unplugged, or the battery could be fully discharged. If you continue to boot the system, the battery-backed cache will not function.
Page 37: Problem Of Internal Devices And Other Hardware
Chapter 1 Maintenance 5. Troubleshooting N8190-157A/158A/159/160 is used, the names of the Fibre Channel controllers appear with different names on Device Manager  To display correct controller name, run the following command stored in the EXPRESSBUILDER DVD and restart the server. Windows Server 2012 R2: \009\win\winnt\ws2012r2\elxfc\friendlyname.exe Windows Server 2012:...
Page 38: Problem Of Os Operation
Unable to access the hard disk drive  Is the hard disk drive supported by the server? → Operation of any device that is not authorized by NEC is not supported.  Is the hard disk drive properly installed? →...
Page 39: Problem Of Expressbuilder On Windows
Chapter 1 Maintenance 5. Troubleshooting Problem of EXPRESSBUILDER on Windows Unable to read instruction manuals  Do you have Adobe Reader installed correctly in your computer? → To read PDF files, install Adobe Reader in your computer.  Is your browser Internet Explorer? →...
Page 40: Problem Of Bundled Software
ESMPRO ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER. The problem of NEC ESMPRO Manager → For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide in EXPRESSBUILDER or its help. 5.11 Problem of Optical Disk Drive Unable to access or play CD, DVD and other optical disks ...
Page 41: Problem Of Powering Off
Chapter 1 Maintenance 5. Troubleshooting Unable to eject a disk using the eject button → Eject the disk in the following steps. Press the power switch to turn off the server (POWER/SLEEP LED is off). Use a 100 mm long metal pin that is 1.2 mm in diameter (or uncoil a thick paper clip) and insert it into Eject Hole...
Page 42: Windows System Recovery
Chapter 1 Maintenance 6. Windows System Recovery Windows System Recovery Recover the Windows system by using the following instructions if the system does not work normally. • Install each driver and Starter Pack after recovering Windows. Note See "Installation Guide (Windows)" to install Starter Pack and drivers. •...
Page 43: Resetting And Clearing The Server
Chapter 1 Maintenance 7. Resetting and Clearing the Server Resetting and Clearing the Server See this section if the server does not work or if you want to set the BIOS settings back to the factory settings. Software Reset If the server halts before starting the OS, press <Ctrl> + <Alt> + <Delete> keys. Resetting the server clears the data in memory and restarts the server.
Page 44: Forced Shutdown
Chapter 1 Maintenance 7. Resetting and Clearing the Server Forced Shutdown Use this feature when an OS command does not shut down the server, POWER Switch does not turn off the server, or software reset does not work. Continue to hold POWER Switch of the server for at least four seconds. The power is forcibly turned off. To turn on the power back again, wait at least 30 seconds after turning off the power.
Page 45: Clearing Bios Settings (Cmos Memory)
Chapter 1 Maintenance 7. Resetting and Clearing the Server Clearing BIOS Settings (CMOS Memory) To set the BIOS settings back to the factory settings (clearing CMOS memory), use the jumper switch. You can also clear the password of BIOS Setup Utility (SETUP) by using the jumper switch. Tips Use BIOS Setup Utility (SETUP) usually to return the settings to the factory settings.
Page 46 Chapter 1 Maintenance 7. Resetting and Clearing the Server The following instructions show how to clear the CMOS memory and the password. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices.
Page 47 Chapter 1 Maintenance 7. Resetting and Clearing the Server • Clearing the password 1. Turn off the server, and disconnect the AC power cord from outlet. See Chapter 2 (1. Installing Internal Optional Devices) in "User’s Guide" to remove Top Cover. 2.
Page 48: System Diagnostics
CPU cache memory • Hard disk drive Important To avoid affecting the network, Fibre Channel, NEC Storage and other external storage, disconnect the LAN cable and the external storage before running System Diagnostics. Tips No data is written to the disk on checking hard disk drives.
Page 49 Chapter 1 Maintenance 8. System Diagnostics Diagnostics tool title Test window title Test results Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics. “Test End” is displayed when the diagnostics completes. Test results Shows the start, end, and elapsed time and completion status of the diagnostics.
Page 50 Chapter 1 Maintenance 8. System Diagnostics 4. Follow the guideline shown at the bottom of the screen, and press <Esc> key. Enduser Menu below is displayed. <Test Result> Shows the diagnostics completion screen of the above diagnostics. <Device List> Shows a list of connected devices. <Log Info>...
Page 51: Offline Tools
Chapter 1 Maintenance 9. Offline Tools Offline Tools Offline tools are used for maintenance, failure analysis, and the settings of the server. Starting Offline Tools Run the offline tools at the following steps. 1. Turn on a display, and other peripheral devices, and then turn on the server. 2.
Page 52: Features Of Offline Tools
Off-line Maintenance Utility is started when Maintenance Utility is chosen. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for the server. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.
Page 53: Console-Less Feature
(character code) appropriate to your computer. 9.3.2 Preparation Set the remote management feature of EXPRESSSCOPE Engine 3 in advance to check hardware error information during console-less operation. For settings information, see "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help. Express5800/R120f-1E Maintenance Guide...
Page 54: Chapter 2 Useful Features
Describes how to use EXPRESSBUILDER. 7. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 8. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 9. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 10. Universal RAID Utility Describes Universal RAID Utility, an application to manage or monitor the RAID controller.
Page 55: System Bios
Chapter 2 Useful Features 1. System BIOS System BIOS You can check and change the parameters using the BIOS Setup utility (SETUP). Starting SETUP Turn on the server and proceed with POST. Wait until the following message appears at the bottom left of the screen. Press <F2>...
Page 56: Main
Chapter 2 Useful Features 1. System BIOS 1.2.1 Main If you start up the SETUP utility, the Main menu is displayed first. For details about the options, see the table below. Option Parameter Description − − BIOS Information Shows the BIOS version. BIOS Version (Display only) Build Date...
Page 57 Chapter 2 Useful Features 1. System BIOS Tips Be sure to confirm that the date and time in the BIOS parameters are correctly configured. Check the system clock monthly. Additionally, if you implement the server in a system that requires highly accurate time, use of a time server (an NTP server) is recommended.
Page 58: Advanced
Chapter 2 Useful Features 1. System BIOS 1.2.2 Advanced If you move the cursor to Advanced, the Advanced menu appears. For the menus that show a “ ” to their left, select a menu and press the <Enter> key to display its submenu. When [UEFI] is selected for Boot Mode When [Legacy] is selected for Boot Mode Note...
Page 59 Chapter 2 Useful Features 1. System BIOS Processor Configuration submenu From the Advanced menu, select Processor Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter>...
Page 60 Chapter 2 Useful Features 1. System BIOS Option Parameter Description X2APIC Disabled Enable or disable X2APIC feature. [Enabled] This item is selectable when Enabled is selected for VT-x and VT-d. • The X2APIC feature must be enabled when using an OS shown below: –...
Page 61 Chapter 2 Useful Features 1. System BIOS Processor Information submenu For details about the options, see the table below. Option Parameter Description Processor 1 CPUID Shows the ID of Processor 1. (Display only) Processor Type (Display only) Shows the type of Processor 1. Processor Speed (Display only) Shows the clock speed of Processor 1.
Page 62 Chapter 2 Useful Features 1. System BIOS Processor Power Management submenu For details about the options, see the table below. Option Parameter Description Power Management Policy Performance Preferred Specify the Power Management Policy. [Energy Preferred] Menu items below are selectable when "Custom"...
Page 63 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Workload Sensitivity [Balanced] Select "I/O sensitive" when system performance should take precedence I/O sensitive over the I/O workload. Uncore Frequency Scaling Disabled Enable or disable the feature that adjusts the Uncore operating frequency [Enabled] dynamically.
Page 64 Chapter 2 Useful Features 1. System BIOS Memory Configuration submenu From the Advanced menu, select Memory Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.
Page 65 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Specify the memory RAS mode. Refer to Memory RAS Mode [Independent] Chapter 2 (1.9.3 Memory RAS Feature) in Mirroring User's Guide. Lock Step Sparing Enable or disable a memory RAS feature Patrol Scrub Disabled (Patrol Scrubbing).
Page 66 Chapter 2 Useful Features 1. System BIOS Memory Information submenu For details about the options, see the table below. Option Parameter Description Total Memory (Display only) Shows the physical capacity of the installed memory. Current Memory Speed (Display only) Shows the current memory operating frequency.
Page 67 Chapter 2 Useful Features 1. System BIOS PCI Configuration submenu From the Advanced menu, select PCI Configuration and then press the <Enter> key to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Description...
Page 68 Chapter 2 Useful Features 1. System BIOS PCI Device Controller and Option ROM Settings submenu For details about the options, see the table below. Option Parameter Description VGA Controller Disabled Enable or disable the onboard VGA controller. [Enabled] This option is automatically set to "Enabled" if only the onboard VGA controller is valid.
Page 69 Chapter 2 Useful Features 1. System BIOS PCI Link Speed Settings submenu For details about the options, see the table below. Option Parameter Description [Auto] Target Link Speed Limit Specify the upper limit of the link speed of 2.5 GT/s onboard PCI devices.
Page 70 Chapter 2 Useful Features 1. System BIOS Advanced Chipset Configuration submenu From the Advanced menu, select Advanced Chipset Configuration and then press the <Enter> key to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Description...
Page 71 Specify the delay time before HDD is 3 Seconds accessed during POST. 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified the operation in IDE mode. Express5800/R120f-1E Maintenance Guide...
Page 72 Chapter 2 Useful Features 1. System BIOS SATA Information submenu For details about the options, see the table below. Option Parameter Description SATA Port0 (Display only) Shows a device connected to each port. "Not Present" is shown when no device is SATA Port1 connected to the SATA port.
Page 73 Chapter 2 Useful Features 1. System BIOS USB Configuration submenu From the Advanced menu, select USB Configuration and then press the <Enter> key to display the menu screen shown below. For details about the options, see the table below. Option Parameter Description Device Reset Timeout...
Page 74 Chapter 2 Useful Features 1. System BIOS Serial Port Configuration submenu From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below.
Page 75 Specifying "Serial Port A" Serial Port B or "Serial Port B" allows direct connection via a terminal unit such as NEC ESMPRO Manager. The screen size of the terminal unit must be 80 x 25. The option items shown below are displayed.
Page 76 Chapter 2 Useful Features 1. System BIOS Network Stack Configuration submenu From the Advanced menu, select Network Stack Configuration and then press the <Enter> key to display the menu screen shown below. For details about the options, see the table below. Option Parameter Description...
Page 77 Chapter 2 Useful Features 1. System BIOS iSCSI Configuration submenu Option Parameter Description iSCSI Initiator Name Alphanumeric character Specify the name of the iSCSI Initiator. The initiator between 4 and 223 name must be IQN format (iSCSI Qualifier Name). The menu items below can be selected when "iSCSI Initiator Name"...
Page 78 Chapter 2 Useful Features 1. System BIOS <1> Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded. Option Parameter Description MAC [XX:XX:XX:XX:XX:XX] – – Express5800/R120f-1E Maintenance Guide...
Page 79 Chapter 2 Useful Features 1. System BIOS i. MAC [XX:XX:XX:XX:XX:XX] submenu Option Parameter Description iSCSI Attempt Name Up to 96 Alphanumeric Specify an attempt name of iSCSI. characters iSCSI Mode [Disabled] Specify iSCSI mode. Enabled Enabled for MPIO Internet Protocol [IP4] Specify IP mode of iSCSI.
Page 80 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Gateway IP Address Specify a gateway. This item is not displayed when "Enabled" is selected for Enable DHCP. Get target info via DHCP [Disabled] Enable or disable the feature to obtain information of the target Enabled device via the DHCP server.
Page 81 Chapter 2 Useful Features 1. System BIOS <2> Attempt[XX] submenu Options and parameters are same as those in MAC [XX:XX:XX:XX:XX:XX] submenu. See MAC [XX:XX:XX:XX:XX:XX] submenu. <3> Delete Attempts submenu Option Parameter Description Attempt [XX] [Disabled] Select "Enabled" for an iSCSI attempt you want to delete. Enabled Commit Changes and Exit –...
Page 82 Chapter 2 Useful Features 1. System BIOS <4> Change Attempt Order submenu Option Parameter Description Change Attempt Order – Specify the priority of iSCSI attempt. Press the <Enter> key to open the pop-up window, and specify the priority by using <+> or <–> key. Commit Changes and Exit –...
Page 83 Chapter 2 Useful Features 1. System BIOS UEFI Driver Configuration submenu Option Parameter Description (UEFI Driver Name) – This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded. The on-screen menu depends on the specified UEFI driver.
Page 84: Security
Chapter 2 Useful Features 1. System BIOS 1.2.3 Security If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Then configure the settings. Select Administrator Password or User Password, and then press the <Enter>...
Page 85 Chapter 2 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Description − − Password Configuration Administrator Password Up to 20 When the <Enter> key is pressed, the alphanumeric password entry screen to set administrative characters right is displayed.
Page 86 Chapter 2 Useful Features 1. System BIOS Trusted Computing submenu From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu screen shown below. If you enable TPM Support, the following menu screen appears. Express5800/R120f-1E Maintenance Guide...
Page 87 Chapter 2 Useful Features 1. System BIOS If TXT Support is enabled, the following screen is displayed. Express5800/R120f-1E Maintenance Guide...
Page 88 Chapter 2 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Description − − TPM Configuration TPM Support [Disabled] Enable or disable Trusted Platform Module Enabled features. When "Enabled" is set, Current TPM Status Information is displayed.
Page 89: Server
Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period. To use this feature, NEC ESMPRO ServerAgentService must be installed. If starting up an OS on which NEC ESMPRO ServerAgentService is not installed, disable this feature. Boot Monitoring Policy [Retry 3 times]...
Page 90 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Thermal Sensor Disabled Enable or disable the thermal sensor [Enabled] monitoring feature. If this option is set to "Enabled" and when abnormal temperature is detected, POST stops before the OS starts and the system waits until the temperature becomes normal.
Page 91 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Disabled Specify the operation policy of the Power Power Measurement Policy [One Time] Measurement feature. One time: Always The power is measured only at the next POST execution. This parameter is automatically changed to "Disabled"...
Page 92 Chapter 2 Useful Features 1. System BIOS System Management submenu From the Server menu, move the cursor to System Management and then press the <Enter> key to show its submenus. For details about the options, see the table below (display only). Option Parameter Description...
Page 93 Chapter 2 Useful Features 1. System BIOS Power Control Configuration submenu From the Server menu, move the cursor to Power Control Configuration and then press the <Enter> key to show its submenus. For details about the options, see the table below. Option Parameter Description...
Page 94 Chapter 2 Useful Features 1. System BIOS The table below shows the operation of DC power when the AC power is turned off once and then back on, in accordance with the AC LINK setting. System status before AC power was turned off AC LINK setting Stay Off Last State...
Page 95: Boot
− Boot Configuration Quiet Boot Disabled Enable or disable the feature to display the NEC logo during [Enabled] POST. When this option is set to "Disabled", the results of POST execution are displayed instead of the NEC logo. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with "Disabled"...
Page 96 Chapter 2 Useful Features 1. System BIOS How to change the boot priority 1. When BIOS detects a bootable device, it displays device information in the designated area. 2. Move the cursor to a device using the <↑>/<↓> keys, and change the priority (first to fourth) using the <+>/<−>...
Page 97: Save & Exit
Chapter 2 Useful Features 1. System BIOS 1.2.6 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The options of this menu are described below. Save Changes and Exit The SETUP utility closes with all the changes saved in NVRAM (Non-volatile memory). After the SETUP utility closes, the system automatically reboots.
Page 98: Server Configuration
Chapter 2 Useful Features 2. Server Configuration Server Configuration Starting Server Configuration 1. If you press the <F4> key while the POST is running, the Keyboard type selection menu appears. Keyboard type selection menu 2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears. Off-line TOOL menu 3.
Page 99 Chapter 2 Useful Features 2. Server Configuration (a) EXPRESSSCOPE Engine 3 You can view or set configuration information concerning BMC. After you change parameter value for each item, select OK to apply the new value to BMC. See Chapter 2 (2.3 EXPRESSSCOPE Engine 3) for details. (b) ECO You can view or set information concerning ME (Management Engine).
Page 100: Expressscope Engine 3
Chapter 2 Useful Features 2. Server Configuration EXPRESSSCOPE Engine 3 The following menu appears when you select EXPRESSSCOPE Engine 3 on Server Configuration Utility. EXPRESSSCOPE Engine 3 menu (a) Configuration You can set configuration information to BMC. After you change parameter value for each item, select OK to apply the new value to BMC. See Chapter 2 (2.4 Configuration) for details.
Page 101: Configuration Menu
Chapter 2 Useful Features 2. Server Configuration Configuration Menu The following menu appears when you select Configuration on EXPRESSSCOPE Engine 3 menu. BMC Configuration menu (a) Network You can view network environment and services of BMC LAN and change parameter setting. See Chapter 2 (2.4.1 Network) for details.
Page 102: Network
Chapter 2 Useful Features 2. Server Configuration 2.3.1 Network The following menu appears when you select Network on Configuration menu. Network menu (1/2) Item Description Default Value IPv4 Property *1 *2 *14 Management LAN Specify and display LAN port to communicate with BMC. Management LAN Management LAN : LAN port for BMC exclusive use.
Page 103 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value IPv6 Property IPv6 Enable or disable IPv6. Disable Address Assignment Specify the mode to assign IPv6 address (Static or Dynamic). Dynamic Mode Link Local Address Display link local address. –...
Page 104: User Management
Chapter 2 Useful Features 2. Server Configuration 2.3.2 User Management The following menu appears when you select User Management on BMC Configuration menu. User Management menu (1/2) Item Description Default Value User Account User Enable or disable the user. Enable User Name Specify user name.
Page 105 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value LDAP (Property) LDAP Authentication Enable or disable LDAP authentication. Disable IP Address Specify the IP address. 0.0.0.0 Port Number Specify the LDAP port number. *11 *12 Search Base Specify the search base used in LDAP authentication.
Page 106: Mail Alert
Chapter 2 Useful Features 2. Server Configuration 2.3.3 Mail Alert The following menu appears when you select Mail Alert on BMC Configuration menu. Mail Alert menu (1/2) Item Description Default Value Mail Alert Mail Alert Enable or disable Mail Alert. Disable Response of SMTP Specify the timeout period until when the connection to SMTP server succeed...
Page 107 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value Alert Level Alert Level Specify the kind of event to alert. Error, Warning Error : When "Error" is detected in each sensor type, the alert is sent to the selected address among To1 to To3.
Page 108: Snmp Alert
Chapter 2 Useful Features 2. Server Configuration 2.3.4 SNMP Alert The following menu appears when you select SNMP Alert on BMC Configuration menu. SNMP Alert menu Item Description Default Value SNMP Alert SNMP Alert Enable or disable SNMP Alert. Disable Computer Name Specify the Computer Name.
Page 109: System Operation
Chapter 2 Useful Features 2. Server Configuration 2.3.5 System Operation The following menu appears when you select System Operation on BMC Configuration menu. System Operation menu Item Description Default Value Remote KVM Console Encryption Enable or disable encryption. Enable Port Number Specify the port number when encryption is disabled.
Page 110: Eco
Chapter 2 Useful Features 2. Server Configuration 2.3.6 The following menu appears when you select ECO on Server Configuration Utility menu. ECO menu Item Description Default Value POWER CAPPING LED Shows LED status. Enable : On Working : Blinking Disable : Off Invalid : Unknown...
Page 111 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value Configuration Power Threshold(Pn) Specify power threshold in Non-Aggressive Mode. Allowable range is between The larger value *5 *6 the Minimum Power Consumption and BBB (Watt). comparing with Power Threshold(Pa) –10 and Minimum Power Consumption...
Page 112: Miscellaneous
When this item is changed to/from "Overwrite oldest SEL", all log records in the SEL Repository are cleared. Disabling Platform Event Filter also disables SNMP alert. When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.
Page 113: Clear Sel
Chapter 2 Useful Features 2. Server Configuration Clear SEL If you select Clear SEL on EXPRESSSCOPE Engine 3 menu, the confirmation message as show below appears. Confirmation message (Clear SEL) <ESC> key: Aborts processing and returns to BMC Configuration menu. <Enter>...
Page 114: Initializing Configuration
Chapter 2 Useful Features 2. Server Configuration Initializing Configuration If you select Configuration Initialization on EXPRESSSCOPE Engine 3 menu, the confirmation message as show below appears. Confirmation message (Initialization) <ESC> key: Aborts processing and returns to Main menu. <Enter> key: Initializes BMC configuration settings and restores the default value.
Page 115: Flash Fdd
Do not use Flash FDD to back up data. Flash FDD can be used for temporary data only. 3.1.1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost. 3.1.2 Handling Flash FDD •...
Page 116: Use In Expressbuilder
Chapter 2 Useful Features 3. Flash FDD 3.1.3 Use in EXPRESSBUILDER • Connect Flash FDD after Home Menu appears. • Remove Flash FDD from the server before closing EXPRESSBUILDER. Express5800/R120f-1E Maintenance Guide...
Page 117: Power Control Feature
For a device that has a Xeon Processor, power consumption of the server can be controlled by using the command line interface of EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.
Page 118: Notes On Using Windows Server 2008 R2 / 2012 / 2012 R2
Chapter 2 Useful Features 4. Power Control Feature Notes on Using Windows Server 2008 R2 / 2012 / 2012 R2 Ignore the following event when Windows Server 2008 R2, 2012, or 2012 R2 is run on the server. This event is logged at the normal operation of controlling the server power.
Page 119: Raid System Configuration
Chapter 2 Useful Features 5. RAID System Configuration RAID System Configuration This section describes the LSI Software RAID Configuration Utility. The utility resides in LSI Embedded MegaRAID and is an OS-independent program. Running LSI Software RAID Configuration Utility in the Legacy Mode On the POST screen after power-on, press the <Ctrl>+<M>...
Page 120: Quitting Lsi Software Raid Configuration Utility
Chapter 2 Useful Features 5. RAID System Configuration 5.1.1 Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. Exit? Select Yes. Press<CTRL><ALT><DEL> To Reboot The System When the above message appears, press <Ctrl>+<Alt>+<Del>...
Page 121: Menu Tree Of The Legacy Mode
Chapter 2 Useful Features 5. RAID System Configuration Menu Tree of the Legacy Mode : Selection/execution parameter : Setting parameter. •: Information : Can be set (modified) after creation of Virtual Drive Menu Description  Configure Setting of Configuration  Easy Configuration Setting of Configuration (fixed value used) ...
Page 122 Chapter 2 Useful Features 5. RAID System Configuration  Virtual Drive Operation of Virtual Drive  Virtual Drives Select Virtual Drive (if two or more Virtual Drives exist)  Initialize Initialize Virtual Drive  Check Consistency Check consistency of Virtual Drives ...
Page 123: Procedures For Using Lsi Software Raid Configuration Utility In The Legacy Mode
Chapter 2 Useful Features 5. RAID System Configuration Procedures for Using LSI Software RAID Configuration Utility in the Legacy Mode 5.3.1 Create/add configuration Run LSI Software RAID Configuration Utility Create configuration information (Virtual Drive settings) Check the Virtual Drive settings Initialize Virtual Drive Run Check Consistency Exit LSI Software RAID Configuration Utility...
Page 124 Chapter 2 Useful Features 5. RAID System Configuration 3. When a confirmation message “Proceed?” is displayed, select Yes. The New Configuration - ARRAY SELECTION MENU screen appears. New Configuration – ARRAY SELECTION MENU PORT # READY READY 4. Move the cursor onto the physical device to be included in the disk array, and then press the <Space> key.
Page 125 Chapter 2 Useful Features 5. RAID System Configuration 5. Press the <F10> key to set Select Configurable Array(s), and then press the <Space> key. SPAN-1 is set. Select Configurable Array(s) SPAN-1 6. Press the <F10> key to create a Virtual Drive. The Virtual Drives Configure screen appears.
Page 126 Chapter 2 Useful Features 5. RAID System Configuration Units: Specify the unit (MB, GB, or TB) used in the Size field. Size: Specify the size of the virtual drive. Up to eight virtual drives can be created per RAID Controller. You cannot specify the size for RAID10. DWC (Disk Write Cache): Specify the method for writing cached data to the disk.
Page 127: Manual Rebuild
Chapter 2 Useful Features 5. RAID System Configuration 5.3.2 Manual Rebuild By default, rebuild starts automatically after you replace a physical device. Tips Replace a physical device. Run LSI Software RAID Configuration Utility Perform the rebuild process Exit LSI Software RAID Configuration Utility 1.
Page 128: Configure Hotspare
Chapter 2 Useful Features 5. RAID System Configuration 5.3.3 Configure HotSpare Connect the physical device Run LSI Software RAID Configuration Utility Configure HotSpare Exit LSI Software RAID Configuration Utility 1. Connect a physical device to be used as hot spare disk, and then turn on the server. 2.
Page 129 Chapter 2 Useful Features 5. RAID System Configuration 7. Press the <Esc> key to return to the TOP menu screen, and then exit LSI Software RAID Configuration Utility. Objects – PHYSICAL DRIVES SELECTION MENU PORT # ONLINE A00-00 ONLINE A00-01 HOTSP Note To cancel the hot spare setting, select Objects and then Physical Drive, move the cursor...
Page 130: Check Consistency
Chapter 2 Useful Features 5. RAID System Configuration 5.3.4 Check Consistency Run LSI Software RAID Configuration Utility Run Check Consistency Exit LSI Software RAID Configuration Utility Important Do not perform Check Consistency for the hard disk drive in RAID0. 1. Run LSI Software RAID Configuration Utility. 2.
Page 131: Others
Chapter 2 Useful Features 5. RAID System Configuration 5.3.5 Others (1) Clear Configuration Use this feature to clear configuration information. From the TOP menu, select Configure, and then Clear Configuration to clear all configuration information. If old configuration information for the physical device remains, configuration may fail. In this case, execute Clear Configuration.
Page 132: Running Lsi Software Raid Configuration Utility In The Uefi Mode
Chapter 2 Useful Features 5. RAID System Configuration Running LSI Software RAID Configuration Utility in the UEFI Mode Use the BIOS Setup utility (SETUP) to start the LSI Software RAID Configuration Utility. 5.4.1 Starting SETUP Turn on the server and wait for POST to proceed. After a while, the following message appears at the bottom left of the screen.
Page 133: Advanced Menu
Chapter 2 Useful Features 5. RAID System Configuration 5.4.2 Advanced menu The Advanced menu appears if you move the cursor to the position of Advanced. If you select UEFI Driver Configuration and press the <Enter> key, the following submenu appears. Select LSI Software RAID Configuration Utility and press the <Enter>...
Page 134: Quitting Lsi Software Raid Configuration Utility
Chapter 2 Useful Features 5. RAID System Configuration 5.4.3 Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. When the following screen appears, the LSI Software RAID Configuration Utility is exited. Express5800/R120f-1E Maintenance Guide...
Page 135: Menu Tree Of Uefi Mode
Chapter 2 Useful Features 5. RAID System Configuration Menu Tree of UEFI Mode Menu Value Descriptions Controller Management > View Controller Information Display of the RAID controller information Name of the RAID controller Display may differ due to the restrictions for the Controller Marketing Name LSI Embedded MegaRAID number of digits in the display depending on the...
Page 136 Chapter 2 Useful Features 5. RAID System Configuration Menu Value Descriptions Virtual Drive Management > Create Configuration Creating the RAID Configuration Save Configuration Storing the created configuration Select RAID Level Selecting the RAID level Select Drives From Selecting the HDD creating the Virtual Drive Select Drives Selecting the HDD creating the RAID Virtual Drive Name...
Page 137 Chapter 2 Useful Features 5. RAID System Configuration Menu Value Descriptions Drive Management > View Drive Properties Display of the property of the Physical Drive Select Drive Physical Drive selection Drive ID Physical Drive ID State Online Physical Drive status Coerced Size (MB) Other Physical Drive size Device Type...
Page 138: Procedures For Using Configuration Utility In Uefi Mode
Chapter 2 Useful Features 5. RAID System Configuration Procedures for Using Configuration Utility in UEFI Mode 5.6.1 Create/add configuration Run LSI Software RAID Configuration Utility Create/add Virtual Drive Check the Virtual Drive settings Initialize the Virtual Drive Install the OS and Universal RAID Utility *1 *1 This step is not required if an virtual drive has already Perform Consistency Check...
Page 139 Chapter 2 Useful Features 5. RAID System Configuration 4. Create a virtual drive. The procedure for creating a new virtual drive is different from that for adding a virtual drive. Creating a new virtual drive is to create a virtual drive by using a new physical device. Adding a virtual drive is to create an additional virtual drive by using an unused area of the existing Drive Group.
Page 140 Chapter 2 Useful Features 5. RAID System Configuration When the selected physical device type is displayed on the following screen, select the physical device to be created and select Enabled. Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen.
Page 141 Chapter 2 Useful Features 5. RAID System Configuration 5-1. Virtual Drive Name: Specify the name of the virtual drive. (Optional) 5-2. Virtual Drive Size: Specify the capacity of the virtual drive. 5-3. Virtual Drive Size Unit: Specify the unit (MB/GB/TB) used for Virtual Drive Size. 5-4.
Page 142 Chapter 2 Useful Features 5. RAID System Configuration 4-2. New creation (RAID10) Select RAID10 for Select RAID Level. Select Select Drives under Span1, and then select the device type for Select Media Type. • Note The Both option is not available. •...
Page 143 Chapter 2 Useful Features 5. RAID System Configuration When the selected physical device is displayed, select two physical devices to be created, and then select Enabled. Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen.
Page 144 Chapter 2 Useful Features 5. RAID System Configuration Select Select Drives under Span2, and then select the device type for Select Media Type. When the selected physical device is displayed, select two physical devices to be created, and then select Enabled. Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen.
Page 145 Chapter 2 Useful Features 5. RAID System Configuration 9-3. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Note For RAID 10, the virtual drive can be created only with the maximum size. 10) When all of the settings are complete, select Save Configuration.
Page 146 Chapter 2 Useful Features 5. RAID System Configuration 4-3. Additional creation Select Free Capacity for Select Drives From. Select Select Drive Groups. Select the Drive Group to be additionally created for Choose Drive Group, and then select Enabled. Select Apply Changes, and then OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations.
Page 147 Chapter 2 Useful Features 5. RAID System Configuration Select values for Virtual Drive Name, Virtual Drive Size, and Virtual Drive Size Unit. 5-1. Virtual Drive Name: Specify the name of the virtual drive. (Optional) 5-2. Virtual Drive Size: Specify the capacity of the virtual drive. 5-3.
Page 148 Chapter 2 Useful Features 5. RAID System Configuration Select Yes, and then select OK on the next screen. The virtual drive is created. 5. Select Virtual Drive Management and then Manage Virtual Drive Properties, and check the Virtual Drive information on the following screen. When multiple virtual drives are created, select the virtual drive you want to check from Select Virtual Drive.
Page 149 Chapter 2 Useful Features 5. RAID System Configuration 6. Press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations. 7. Select the virtual drive to be initialized for Select Virtual Drive. Important Data is lost after initialization. Take extreme care to select the correct Virtual Drive. 8.
Page 150 Chapter 2 Useful Features 5. RAID System Configuration 9. Select Start Operation, and then select Yes on the following screen to start the Fast Initialization. Note Fast Initialization completes in a few seconds or several tens of seconds. 10. Select OK. 11.
Page 151 Chapter 2 Useful Features 5. RAID System Configuration 12. For RAID1/RAID10, boot up the OS and run Check Consistency using Universal RAID Utility. Refer to the Universal RAID Utility User's Guide for how to run Check Consistency. • In the UEFI mode, Check Consistency on the LSI Software RAID Configuration Important Utility takes long time.
Page 152: Manual Rebuild
Chapter 2 Useful Features 5. RAID System Configuration 5.6.2 Manual Rebuild By default, Rebuild starts automatically after you replace a physical device. Tips Important In the UEFI mode, Rebuild on the LSI Software RAID Configuration Utility takes long time. Run Rebuild from the Universal RAID Utility on the OS. If you need to run Rebuild on the LSI Software RAID Configuration Utility, follow the procedure below.
Page 153 Chapter 2 Useful Features 5. RAID System Configuration 5. Select Drive Operations, and then select Rebuild. 6. Select Start Operation. 7. Select OK to start the rebuild. Note The status of Operation Progress is not automatically updated. If you want to update the progress status, press the <Esc>...
Page 154: Configure Hotspare
Chapter 2 Useful Features 5. RAID System Configuration 5.6.3 Configure HotSpare Connect the physical device Run LSI Software RAID Configuration Utility Configure HotSpare Exit LSI Software RAID Configuration Utility 1. Connect a physical device for hot sparing, and then turn on the server. 2.
Page 155 Chapter 2 Useful Features 5. RAID System Configuration 4. Select Select Drive, and then select the physical device for hot sparing. 5. Select Drive Operation. Express5800/R120f-1E Maintenance Guide...
Page 156 Chapter 2 Useful Features 5. RAID System Configuration 6. Select Assign Global Hot Spare Drive. 7. Select Start Operation, and then select OK. 8. Return to the TOP menu screen. 9. Select Drive Management. 10. Select View Global Hot Spare. 11.
Page 157: Check Consistency
Chapter 2 Useful Features 5. RAID System Configuration 5.6.4 Check Consistency • In the UEFI mode, Check Consistency on the LSI Software RAID Configuration Important Utility takes long time. Run Check Consistency from the Universal RAID Utility on the OS. •...
Page 158 Chapter 2 Useful Features 5. RAID System Configuration 2. Select Select Virtual Drive Operations. 3. Select the target virtual drive for Select Virtual Drive. 4. Select Virtual Drive Operation. Express5800/R120f-1E Maintenance Guide...
Page 159 Chapter 2 Useful Features 5. RAID System Configuration 5. Select Check Consistency. 6. Select Start Operation. 7. Select Yes on the next screen. Express5800/R120f-1E Maintenance Guide...
Page 160 Chapter 2 Useful Features 5. RAID System Configuration 8. Select OK to run Check Consistency. Once Check Consistency starts, the indication for Virtual Drive Operation changes to Check Consistency on the Select Virtual Drive Operations screen, and the progress is displayed at the bottom of the screen. Note The status of Operation Progress is not automatically updated.
Page 161: Others
Chapter 2 Useful Features 5. RAID System Configuration 5.6.5 Others (1) Clear Configuration Use this feature to clear configuration information. From the TOP menu, select Controller Management, and then Clear Config to clear all configuration information. If old configuration information for the physical device remains, configuration may fail. In this case, execute Clear Config.
Page 162: Lsi Software Raid Configuration Utility And Universal Raid Utility
Chapter 2 Useful Features 5. RAID System Configuration LSI Software RAID Configuration Utility and Universal RAID Utility Note the following when you use Universal RAID Utility together with LSI Software RAID Configuration Utility. (1) Terms LSI Software RAID Configuration Utility and Universal RAID Utility differ in terms. Read the terms according to the table below.
Page 163 Chapter 2 Useful Features 5. RAID System Configuration (3) Setting of Priority LSI Software RAID Configuration Utility displays and sets Rebuild Priority and Consistency Check Priority of RAID Controller by percentage. However, Universal RAID Utility uses three levels as High/Middle/Low for them. See the table below for the correspondence.
Page 164: Off-Line Utility And Universal Raid Utility
Chapter 2 Useful Features 5. RAID System Configuration Off-line Utility and Universal RAID Utility The points to be noted when using Universal RAID Utility together with Off-line Utility are described below. The name of Off-line Utility depends on Boot Mode. In Legacy Mode, Ctrl-R is used. In UEFI Mode, HII is used. Terms Some terms are different between Off-line Utility and Universal RAID Utility.
Page 165 Chapter 2 Useful Features 5. RAID System Configuration Priority settings The Universal RAID Utility uses three levels (High, Middle, and Low) to set or display the priority of background tasks (Rebuild, Patrol Read, and Consistency Check) of RAID Controller, while the Off-line Utility uses numerical value for them.
Page 166: Details Of Expressbuilder
You can run EXPRESSBUILDER as a Windows application after installing Starter Pack. Run NEC EXPRESSBUILDER from Start menu or run the shortcut on the desk top. When EXPRESSBUILDER is launched as Windows application, Autorun Menu shown in Chapter 2 (5.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu will appear.
Page 167: Menus Of Expressbuilder
Chapter 2 Useful Features 6. Details of EXPRESSBUILDER Menus of EXPRESSBUILDER You can operate EXPRESSBUILDER using onscreen menus. (1) Boot Selection Menu When the server starts from EXPRESSBUILDER, the menu as shown below appears depending on the boot mode of the server. Choose the item by using arrow keys and press <Enter> key to run it. Legacy Mode: Boot selection OS installation...
Page 168 Chapter 2 Useful Features 6. Details of EXPRESSBUILDER (2) Home Menu Operate Home Menu using the mouse or keyboard (Tab and Enter keys). Home Menu has the following items. a) Setup Configures RAID arrays or install Windows easily. See Installation Guide (Windows) for details. If you want to configure RAID arrays without installing Windows, choose Manual Selection in step 1.
Page 169 Chapter 2 Useful Features 6. Details of EXPRESSBUILDER (4) Autorun Menu You can use the following features from the menu that starts by using the Windows autorun feature. Instruction Manuals Shows User's Guide, Installation Guide, and other instruction manuals. Install Adobe Reader to your computer to read the manuals.
Page 170: Utilities In Expressbuilder
Saves or loads the configuration data on a RAID controller. (3) File Execution Directly runs an external utility on removal media. Use this feature only for utilities provided by NEC. Note Do not run the file provided by a third party.
Page 171: Expressscope Engine 3
Chapter 2 Useful Features 7. EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 enables various features by using Baseboard Management Controller (BMC). EXPRESSSCOPE Engine 3 monitors power supplies, fans, temperature, voltage, and other statuses inside the server. Connecting the management LAN port to your network enables you to do the following from a remote site by using a web browser and SSH client;...
Page 172: Nec Esmpro
Chapter 2 Useful Features 8. NEC ESMPRO NEC ESMPRO NEC ESMPRO ServerAgentService (for Windows) For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER. Express5800/R120f-1E Maintenance Guide...
Page 173: Nec Esmpro Manager
8. NEC ESMPRO NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server. To use these features, install the bundle software for the server such as NEC ESMPRO ServerAgentService. For details, see "NEC ESMPRO Manager Installation Guide" or online help.
Page 174: Nec Esmpro Agent Extension
Chapter 2 Useful Features 8. NEC ESMPRO NEC ESMPRO Agent Extension You can manage the server remotely by using NEC ESMPRO Agent Extension with NEC ESMPRO Manager monitoring the server's BMC. For details, see "NEC ESMPRO Agent Extension Installation Guide" in EXPRESSBUILDER.
Page 175: Nec Product Info Collection Utility
9. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various data and logs related to the server all at once. You can collect the server information (Product Info) for maintenance by using this utility.
Page 176: Universal Raid Utility
Chapter 2 Useful Features 10. Universal RAID Utility Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID controllers. • Onboard RAID Controller(LSI Embedded MegaRAID) • N8103-176 RAID Controller (1GB, RAID 0/1) • N8103-177 RAID Controller (1GB, RAID 0/1/5/6) •...
Page 177: Express Report Service / Express Report Service (Https)
Chapter 2 Useful Features 11. Express Report Service / Express Report Service (HTTPS) Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see Express Report Service / Express Report Service (HTTPS) Installation Guide in EXPRESSBUILDER. Express5800/R120f-1E Maintenance Guide...
Page 178: Express Report Service (Mg)
Chapter 2 Useful Features 12. Express Report Service (MG) Express Report Service (MG) For details about Express Report Service (MG), see Express Report Service (MG) Installation Guide in EXPRESSBUILDER. Express5800/R120f-1E Maintenance Guide...
Page 179 NEC Express5800 Series Express5800/R120f-1E Appendix 1. POST Error Message Shows a list of error messages for errors detected by the power on self-test (POST). 2. List of Windows Event Logs Shows a list of Windows event logs Accessing Data for Electrical Power, Temperature, and Processor Utilization Describes how to check power consumption in watts, intake temperature, and logical processor utilizations.
Page 180: Chapter 3 Appendix
Chapter 3 Appendix 1. POST Error Message POST Error Message If POST detects a problem, an error message appears or a beep code sounds. System Monitoring Check ... Passed ERROR AE81: CPU1_DIMM1 with error is enabled. AE01: CPU1_DIMM1 has been disabled. Messages indicating a memory error AE02: CPU1_DIMM2 has been disabled.
Page 181 Chapter 3 Appendix 1. POST Error Message (1) Error messages Error Message Cause Solution Illegal setup information of BIOS Start BIOS Setup Utility (SETUP), and then 8000 System variable is was detected. perform Load Setup Defaults and specify the corrupted. necessary settings.
Page 182 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution An error was detected in CPU Contact your sales representative. 9040 PEI_CPU_SELF_TEST_FAILED initialization. An error was detected on CPU #1. 9041 Detected CPU Error on CPU #1 An error was detected on CPU #2. 9042 Detected CPU Error on CPU #2 CPU #1 and #2 are not the same...
Page 183 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution On Die was not ready. Cluster On Die feature is Replace the processor with the one that A428 disabled in this hardware supports this feature. Or, run SETUP and configuration.
Page 184 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution A memory error was detected. Contact your sales representative. AE10 CPU2_DIMM4 has been CPU2_DIMM4 has been disabled. disabled. A memory error was detected. AE11 CPU2_DIMM5 has been CPU2_DIMM5 has been disabled. disabled.
Page 185 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution An error in CPU2_DIMM8 was AE94 CPU2_DIMM8 with error is detected, but because all memory enabled. is currently disabled, this DIMM was forcibly enabled. Failed to expand option ROM. Disable expansion of option ROM of the board B000 Expansion ROM not...
Page 186 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution Option ROM expansion in PCI slot Disable expansion of option ROM of the B006 Expansion ROM not 1D failed. option board that is not used for OS boot. initialized - PCI Slot 1D Run SETUP, and select Advanced →...
Page 187 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution An error was detected on 1st SM C061 1st SMBus device Error Bus. detected. An error was detected on 2nd SM C062 2nd SMBus device Error Bus. detected. An error was detected on 3rd SM C063 3rd SMBus device Error Bus.
Page 188 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution An illegality was detected while Unplug the power cord, wait for at least 30 C10C BMC update firmware updating BMC firmware. seconds, then restart the server. If the same corrupted.
Page 189 Chapter 3 Appendix 1. POST Error Message Error Message Cause Solution Inconsistency in the hardware Contact your sales representative. C301 SDR mismatch error information of the sensor data record was detected Illegal hardware configuration was Hardware configuration C302 detected. error. Illegal fan control was detected FAN Structure ID command C303...
Page 190 Chapter 3 Appendix 1. POST Error Message (2) Beep code If POST detects a problem and is unable to display the error message, the beep code sounds instead of displaying the message. A beep code is a series of short beeps separated by pauses. For example, "1-3-3-1" indicates one beep, a pause, three beeps, a pause, three beeps, a pause, and one beep.
Page 191 Chapter 3 Appendix 1. POST Error Message (3) Error messages on a virtual LCD You can confirm the error messages by the EXPRESSSCOPE Engine 3 web browser window. See EXPRESSSCOPE Engine 3 User’s Guide for details. The table below shows the error messages displayed on upper and lower lines, cause, and solution. Message displayed on upper LCD line Message sent from BIOS...
Page 192 Chapter 3 Appendix 1. POST Error Message • Messages displayed on a lower LCD line BMC Message on Lower LCD Line Cause Solution A voltage abnormality was Contact your sales representative. Processor1 Voltage Lower detected. Non-Critical Processor1 Voltage Upper Non-Critical Processor1 Voltage Lower Critical Processor1 Voltage Upper Critical Processor2 Voltage Lower...
Page 193 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Solution CPU1-DIMM Area Temperature Lower A temperature abnormality was The cooling fan has failed or is Non-Critical detected. clogged. Contact your sales representative. CPU1-DIMM Area Temperature Upper Non-Critical CPU1-DIMM Area Temperature Lower Critical...
Page 194 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Solution Processor1 Thermal Trip The power was forcibly turned off Contact your sales representative. due to a CPU temperature Processor2 Thermal Trip abnormality. Chip Set Thermal Trip The power was forcibly turned off due to an abnormal temperature of chipset.
Page 195 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Solution Node Manager Firmware Image Abnormality in Node Manager Turn off the power, wait for at least 30 execution Failed occurred. seconds, and restart the server. If this does not resolve the problem, Node Manager Firmware Flash Erase contact your sales representative.
Page 196 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Solution Drive 7 Fault Operation was performed during Turn off the power, wait for at least 30 Drive 8 Fault hard disk drive failure seconds, and restart the server. Drive 9 Fault *1 If this does not resolve the problem, Drive 10 Fault *1...
Page 197: List Of Windows Event Logs
Chapter 3 Appendix 2. List of Windows Event Logs List of Windows Event Logs Event Log Source Type Message (Description) Timing when an event is logged Action All Windows OS System Event Log Error detected on the device \Device\CdRom0 during the paging Warning Cdrom operation.
Page 198 Chapter 3 Appendix 2. List of Windows Event Logs Broadcom BCM57810 #xx: The network link is down. l2nd Warning Check to make sure the network cable is properly connected. When installing an OS, starting system, This event does not affect system operation. or applying Starter Pack Megasas Error...
Page 199 Chapter 3 Appendix 2. List of Windows Event Logs The SNMP Service encountered an error while accessing the registry SNMP Error SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfigur ation. 1500 If this event is logged only when SNMP is enabled and does not occur repeatedly, there is no problem with system operation. When installing an OS Go to the following Microsoft website for details.
Page 200 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- Profile notification of event Create for component Warning User Profiles Service {2c86c843-77ae-4284-9722-27d65366543c} failed. 1534 If this event is logged only when installing an OS and does not occur When installing an OS repeatedly, there is no problem in system operation.
Page 201 Chapter 3 Appendix 2. List of Windows Event Logs Broadcom BCM57810 #xx: The network link is down. Check to make l2nd Warning sure the network cable is properly connected. When installing an OS, starting system, This event does not affect system operation. or applying Starter Pack MLX4_SF_32_0_0: Problem - The port was configured to use auto sensing for deciding the...
Page 202 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- The server {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} did not register Error DistributedCOM with DCOM within the required timeout. 10010 Go to the following Microsoft website for details. When installing an OS http://support.microsoft.com/kb/956479/ Microsoft-Windows- Warning The WinRM service is not listening for WS-Management requests.
Page 203 Chapter 3 Appendix 2. List of Windows Event Logs Your computer could not assign an address from the network (by the DHCP Server) for the Network Card with network address <MAC address>. Microsoft-Windows- Error Dhcp-Client The following error occurred: 0x79. 1001 Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Page 204 Chapter 3 Appendix 2. List of Windows Event Logs The driver detected a controller error on Device\HarddiskX\DRX. Error Disk Note: A different number replaces X depending on the connection status of the disk. When the below values are 00 in Details in the event logs → Display, this event does not affect system operation.
Page 205 Chapter 3 Appendix 2. List of Windows Event Logs Intel(R) Ethernet Server Adapter I340-T2 #xx e1rexpress Warning Network link is disconnected. When starting system, or applying Starter This event does not affect system operation. Pack NtpClient was unable to set a manual peer to use as a time source Microsoft-Windows- Warning because of DNS resolution error on ' '.
Page 206 Chapter 3 Appendix 2. List of Windows Event Logs Volume Shadow Copy Service error: Unexpected error calling routine IOCTL_DISK_GET_DRIVE_LAYOUT_EX(\\?\mpio#disk&ven_nec&p Error _istorage_2000&rev_2800#1&7f6ac24&0&30303030303030393331 0303735373030323934#{ GUID }) - BuildLunInfoForDrive. 8193 hr = 0x80070013, This media is write-protected. When you import a transportable shadow-copy to another server that has a Go to the following Microsoft website for details: read-only volume while operating http://support.microsoft.com/kb/2003016/en-us...
Page 207 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows-Dhcp-Client/Admin Your computer could not assign an address from the network (by the DHCP Server) for the Network Card with network address <MAC address>. Microsoft-Windows- Error The following error occurred: 0x79. Dhcp-Client Your computer will continue to try and obtain an address on its own 1001...
Page 208 Chapter 3 Appendix 2. List of Windows Event Logs Windows Server 2008 System Event Log Broadcom NetXtreme Gigabit Ethernet #xx: The network link is down. b57nd60x Warning Check to make sure the network cable is properly connected. When starting system, or applying This event does not affect system operation.
Page 209 Chapter 3 Appendix 2. List of Windows Event Logs The server could not bind to the transport \Device\NetBT_Tcpip_{7A71FB4F-0E8F-4E19-9B14-A68452 Error 59AAD6} because another computer on the network has the same Server 2505 name. The server could not start. When installing an OS This does not affect system operation.
Page 210 Chapter 3 Appendix 2. List of Windows Event Logs The SNMP Service encountered an error while accessing the registry SNMP Error SYSTEM\CurrentControlSet\Services\SNMP\Parameters\PermittedMa 1500 nagers. When installing an OS This event does not affect system operation. Unable to collect Interrupt performance data. Microsoft-Windows- Warning The first four bytes (DWORD) of the Data section contains the status...
Page 211: Accessing Data For Electric Power, Temperature, And Processor Utilization
Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Accessing Data for Electric Power, Temperature, and Processor Utilization This section describes how to access data related to input power consumption in watts, intake temperature, and all logical processor utilizations in the Express Server during usual operation in accordance with ENERGY ®...
Page 212: Intake Air Temperature
Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization • Execution result Completion Code = 0x0 Power Consumption = 306 watts The power consumption is 306 watts. Tips Power consumption readings may not be acquired depending on the power supply configuration of the server.
Page 213 Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization If outparams.Completioncode = 0 Then If outparams.ResponseData(6) = 1 Then ' Full Sensor Record call GetSensorType(Reserve_LS, Reserve_MS, Record_LS, Record_MS, sensorType) If sensorType = 1 Then ' Temperature WScript.Echo "==========================================="...
Page 214 Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Sub get2complement(raw, rv, bit) Select Case bit case 4: If raw And &h8 Then rv = 0 - ((&h10 - raw) and &h0f) Else rv = raw End If case 8: If raw And &h80 Then...
Page 215: Processor Utilization
Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization 3.1.3 Processor utilization The utilization rate of all logical processors is given by executing the Win32_PerfFormattedData_PerfOS_Processor class that Windows OS provides. Below is the sample file created by using Visual Basic Script (named as Proc.vbs). This script outputs the processor utilization rate every 30 seconds.
Page 216: Linux
Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Linux The sample program below is verified to be run on Red Hat Enterprise Linux 6. 3.2.1 Power consumption Power consumption is given by executing the following commands by using IPMI to BMC. Network Function Code: 2Ch (Group Extension) Command Code: 02h (Get Power Reading) Request Data: 000001DCh...
Page 217: Processor Utilization
Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization The output above shows the following in a line in order. 1st: Sensor name 2nd: Sensor number 3rd: Sensor status ok indicates that the status has not reached a point of warning or danger. 4th: Sensor monitoring point 5th: The current reading of the sensor The sensor indicating intake air temperature contains Amb, Ambient, or FntPnl Amb Temp in its name.
Page 218: Glossary
Standard software for the server management. This consists of several applications for managing or monitoring. NEC ESMPRO Agent Software for monitoring the server. This works with NEC ESMPRO Manager and resides as the OS service. NEC ESMPRO Agent Extension Software for performing the scheduled operations. This works with NEC ESMPRO Manager.
Page 219 NEC Express Server Express5800/R120f-1E Maintenance Guide December 2014 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2014 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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