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Chapter 1 Maintenance
5.10
Problem of Optical Disk Drive
［?］Unable to access or play CD, DVD and other optical disks
Is the disk properly set in the optical disk drive tray?
There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
［?］Unable to access or play DVD/CD-ROMs
Is the DVD/CD-ROM supported by the server?
For a CD with copy guard which does not conform to the CD standard, the playback of such a disk with
the optical disk drive is not supported.
The DVD/CD-ROM for Macintosh is not supported.
［?］Unable to eject a disk using the eject button
Eject the disk in the following steps.
1.
Press the power switch to turn off the server (POWER/SLEEP LED is off).
2.
Use a 100 mm long metal pin that
is 1.2 mm in diameter (or uncoil a
thick paper clip) and insert it into
Eject Hole at the front of the tray.
Keep pressing slowly until the tray
comes out.
3.
Pull the tray out with your hands.
4.
Remove the disk.
5.
Push the tray back to its original position.
［?］Unable to start the system from the CD-ROM or the DVD drive.
Regarding the drive boot process of System Utility, check that the server is configured to start first from
the CD-ROM or the DVD drive.
Check whether there is a poor connection.
Check whether the disc is not damaged.
Check whether the drive is not damaged.
In case that the OS and the server support boot from USB CD-ROM or DVD drive and boot is possible,
check whether legacy support of USB CD-ROM or DVD drive.
Do not use toothpicks, plastic and other fragile pins.
Important
If you still cannot eject the disk, contact your sales representative.
Express5800/R120h-1M, R120h-2M (3rd-Gen) Maintenance Guide
5. Troubleshooting
Eject Hole
61
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