NEC Express5800 Series Maintenance Manual page 37

Chapter 1 Maintenance
Is the system used in the status that OS not started?

→ In the following states with the use of USB keyboard and USB floppy disk drive, conduct key
entries when the access LED on the USB floppy disk drive is off (or the floppy disk is not
accessed).
– Press F6, S, and Enter in installation by using the Windows Setup Disk.
[?] A message "Floppy disk drive is not ready" is displayed though the floppy disk is inserted into the
external USB floppy disk drive:
[?] A message "Floppy disk is write-protected" is displayed though the floppy disk in external USB floppy
disk drive is not write-protected.
It is not a failure of floppy disk drive.

→ Retry several times if requested.
[?] Hard disk drive fails:
→ Contact your service representative.
[?] Fail to access the hard disk drive:
Is the hard disk drive applicable to the CPU blade?

→ Operation of any device that is not authorized by NEC is not guaranteed.
Is the hard disk drive properly installed?

→ The solid state drive is not connected to the internal connector when it is not completely installed.
[?] Boot device order is forcedly changed:
→ Boot device order may be changed if the boot device is disconnected or new boot device is
connected.
If the boot device is disconnected or new boot device is connected, change boot device order in
Boot menu of BIOS SETUP.
[?] Unable to access the (internal or external) SCSI devices
Is the SCSI device supported for use with the server?

→ Operation of any SCSI device that is not authorized by NEC is not guaranteed.
Are the optional SCSI controllers properly configured?

→ If the optional SCSI controller board is installed and connecting SCSI devices, use the BIOS
Setup utility of the controller to configure the SCSI devices correctly. For details, refer to the
manual that comes with the optional SCSI controller board.
Are SCSI devices settings correct?

→ If the server connects to external SCSI devices, SCSI ID and SCSI terminator need to be
configured. For details, refer to the manual that comes with the SCSI devices.
Express5800/B120f Maintenance Guide
5. Troubleshooting
37