Problem Of Starting Expressbuilder - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
5.2

Problem of Starting EXPRESSBUILDER

[?] Unable to start EXPRESSBUILDER
Did you insert the EXPRESSBUILDER DVD before restarting the server?

→ Insert the DVD into the server and restart.
Is the BIOS setting correct?

→ Change the boot order of CD/DVD drive to the first.
Is an error message displayed at startup?

→ Take the following action according to the message displayed.
Error [Message ID:Z3001] :
Unable to start EXPRESSBUILDER. Virtual Drive (VD) is incorrect.
Action: Check if the files for recovery are uploaded in the following site, and then recover the file
Error [Message ID:Z3002] :
Failed to detect a DVD drive or a flash drive.
Action: Check if the hardware configuration is correct.
Error [Message ID:Z3003] :
Failed to read a file.
Action: Check if the DVD has stains or cracks.
Is the message as shown below displayed?

→ See the following table and take the appropriate action.
EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click OK
to restart the computer.
Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.
Failed to find a file.
Failed to open a file.
Failed to get the parameters of a file.
Failed to save a file.
Failed to copy a file.
An undefined error occurred.
according to the web site.
http://www.nec.com/
Message
Express5800/B120f Maintenance Guide
5. Troubleshooting
Action
Run the correct version of
EXPRESSBUILDER.
Contact your sales
representative.
EXPRESSBUILDER DVD has
stains or cracks or the optical disk
drive is faulty.
Contact your sales
representative.
Contact your sales
representative.
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