Table Of Contents; Contents - NEC Express5800 Series Maintenance Manual

Contents

Documents for This Product .................................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations Used in This Document ......................................................................................................................... 6
Notations used in the text ................................................................................................................... 6
Optical disk drive ................................................................................................................................. 6
Hard disk drive .................................................................................................................................... 6
Removable media ............................................................................................................................... 6
Abbreviations of Operating Systems (Windows) ................................................................................. 7
Trademarks ........................................................................................................................................................... 8
Warnings and Additions to This Document ............................................................................................................ 9
Latest editions ..................................................................................................................................... 9
Chapter 1 Maintenance ...................................................................................................................................... 10
1. Transfer, Movement, and Disposal ................................................................................................................. 11
1.1 Transfer to a Third Party ............................................................................................................ 11
1.2 Disposal of the Server and Consumables .................................................................................. 12
1.3 Regarding the Transportation of This Server ............................................................................. 12
1.4 Moving and Storing .................................................................................................................... 13
2. Daily Maintenance .......................................................................................................................................... 15
2.1 Checking and Applying Updates ................................................................................................ 15
2.2 Checking Alerts .......................................................................................................................... 15
2.3 Status Indicator LEDs ................................................................................................................ 16
2.4 Backup ....................................................................................................................................... 16
2.5 Cleaning ..................................................................................................................................... 16
3. User Support .................................................................................................................................................. 18
3.1 Maintenance Services................................................................................................................ 18
3.2 Before Asking for Repair ............................................................................................................ 18
4. Collecting Failure Information ......................................................................................................................... 19
4.1 Collecting Event Logs ................................................................................................................ 19
4.2 Collecting Configuration Information .......................................................................................... 22
4.3 Collecting User-Mode Process Dump ........................................................................................ 23
4.4 Collecting Memory Dump ........................................................................................................... 23
5. Troubleshooting .............................................................................................................................................. 24
5.1 Problem of Powering on ............................................................................................................. 24
5.2 Problem of Starting EXPRESSBUILDER ................................................................................... 27
5.3 Problem of Installing OS ............................................................................................................ 29
5.4 Problem of Starting OS .............................................................................................................. 33
5.5 Problem of Windows STOP Error .............................................................................................. 34
5.6 Problem of Operating RAID System .......................................................................................... 35
5.7 Problem of Using Internal Devices and Other Hardware ........................................................... 36
5.8 Problem of OS Operation ........................................................................................................... 39
5.9 Problem of EXPRESSBUILDER on Windows ............................................................................ 41
5.10 Problem of Bundled Software .................................................................................................. 42
2.5.1 Cleaning the server ................................................................................................ 17
2.5.2 Cleaning the tape drive ........................................................................................... 17
2.5.3 Cleaning the keyboard and mouse ......................................................................... 17
4.1.1 Windows Server 2012 R2 / Server 2012 ................................................................ 19
4.1.2 Windows Server 2008 R2 / Windows Server 2008 ................................................. 21
4.2.1 Windows Server 2012 R2 / Server 2012 ................................................................ 22
4.2.2 Windows Server 2008 R2 / Windows Server 2008 ................................................. 22
Express5800/B120f Maintenance Guide
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