How Line Redirection Is Different From Call Forward; Using Line Redirection - Nortel Compact ICS 7.1 Coordinator Manual

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Displays while canceling redirection
Select line(s)
QUIT
ALL
Select line(s)
ALL
For other displays, see ''Common feature displays'' on page 243.
How Line Redirection is different from Call
Forward
Call Forward forwards all calls that arrive at a particular telephone to
another telephone within the Norstar system or over external ISDN lines.
Line Redirection redirects only calls coming in on the lines that you
redirect, no matter which telephones they appear on, to a telephone outside
the Norstar system. Line Redirection takes precedence over Call Forward.

Using Line Redirection

You redirect lines at a telephone, but once redirected, the lines are
redirected for the entire system.
You can only redirect lines that appear at line buttons on your telephone.
You can answer the telephone if it rings while you are in the middle of
programming Line Redirection, but none of the Norstar call handling
features are available until the feature times out. If you need to use a
Norstar feature to process the call, quit Line Redirection programming by
pressing ≤. Do not press ® or you disconnect the call you are trying
to process.
While you are programming Line Redirection you do not receive any
indication of calls that do not actually ring at your telephone.
N0130955 01
Press the lines that are no longer to be
redirected. The lines light up as you press them.
Once you cancel redirection for a line you cannot
restore it by pressing the line again. Press ALL to
cancel redirection for all your lines. When you are
finished, press
Continue to press the lines that are no longer to
be redirected. Press
OK
finished.
Forwarding your calls / 123
or OK.
or OK when you are
Compact ICS 7.1 System Coordinator Guide

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