Maintaining Security; Accessing Norstar Remotely Over The Public Network - Nortel Compact ICS 7.1 Coordinator Manual

230 / Using System features

Maintaining security

To maintain the security of your system, the following practices are
recommended:
• Warn anyone to whom you give the remote access number to keep it
confidential.
• Change Class of Service passwords often.
• Warn anyone to whom you give a Class of Service password to
remember it and not to write it down.
• Remove the Class of Service password of anyone who leaves your
company.
Accessing Norstar remotely over the public
network
1. Dial the Norstar system remote access number.
2. When you hear a stuttered dial tone, enter your COS password.
3. Wait for the system dial tone.
If your system uses System Answer or CCR, you may enter the DISA
number or Auto DN once your call has been automatically answered by one
of the features.
To use the system remotely, you must use a telephone with tone dialing to
call the system.
Remote access is possible only on lines that your installer or customer
service representative programs to allow auto-answer calls.
To use features on a remote Norstar system, press • followed by the
feature code. Even if you are calling from a Norstar system, press •
instead of ≤.
In certain situations, you may experience lower volume levels when using
Norstar remotely.
Compact ICS 7.1 System Coordinator Guide N0130955 01