Upgrading The Device's Software - AudioCodes E-SBC User Manual

CHAPTER 43 Upgrading the Device's Software
43

Upgrading the Device's Software

You can use the Web interface's Software Upgrade Wizard to easily upgrade the device's software
version (.cmp file). You can also use the wizard to load an ini file and Auxiliary files (e.g., CPT file).
However, you can only use the wizard if you at least load a .cmp file. Once loaded, you can select
other file types to load.
●
●
●
●
The following procedure describes how to load files using the Web interface's Software Upgrade
Wizard.
Alternatively, you can load files using the CLI:
■ cmp file:
copy firmware from <URL>
■ ini or Auxiliary file:
copy <ini file or auxiliary file> from <URL>
■ CLI Script file:
copy cli-script from <URL>
If you load the firmware file through CLI, when you initiate the copy command a message is
displayed in the console showing the load progress. If other management users are connected to
the device through CLI, the message also appears in their CLI sessions, preventing them from
performing further actions on the device and disrupting the upload process. For more information,
refer to the CLI Reference Guide.
➢
To upgrade the device using the Software Upgrade wizard:
1. Make sure that you have installed a License Key that is compatible with the software version to
be installed (see
2. It is recommended to enable the Graceful Lock feature (see
Device). The wizard resets the device at the end of the upgrade process, thereby causing
current calls to be untimely terminated. To minimize traffic disruption, the Graceful Lock
feature prevents the establishment of new calls.
3. It is recommended to backup the device's configuration to your computer. If an upgrade failure
occurs, you can restore your configuration by uploading the backup file to the device. For more
information, see
4. Open the Software Upgrade wizard:
● Toolbar: From the Actions drop-down menu, choose Software Upgrade.
You can obtain the latest software version files from AudioCodes website
(registered users only) at https://www.audiocodes.com/library/firmware.
When you start the wizard, the rest of the Web interface is unavailable. After the
files are successfully installed with a device reset, access to the full Web interface
is restored.
If you upgraded your firmware (.cmp file) and the "SW version mismatch" message
appears in the Syslog or Web interface, your License Key does not support the new
.cmp file version. If this occurs, contact AudioCodes support team for assistance.
Instead of manually upgrading the device, you can use the device's Automatic
Update feature for automatic provisioning (see
License Key).
Configuration File.
Mediant 1000 Gateway & E-SBC | User's Manual
Automatic
Locking and Unlocking the
- 855 -
Provisioning).