AudioCodes E-SBC User Manual page 989

CHAPTER 54 Viewing VoIP Status
Counter
Percentage
of
Successful
Calls (ASR)
Number of
Calls
Terminated
due to a
Busy Line
Number of
Calls
Terminated
due to No
Answer
Number of
Calls
Terminated
due to
Forward
Number of
Failed Calls
due to No
Route
Number of
Failed Calls
due to No
Matched
Capabilities
Number of
Failed Calls
due to No
Resources
Number of
Failed Calls
due to Other
Failures
Note: When the duration of the call is zero, the release reason GWAPP_
NORMAL_CALL_CLEAR increments the 'Number of Failed Calls due to No
Answer' counter. The rest of the release reasons increment the 'Number of
Failed Calls due to Other Failures' counter.
The percentage of established calls from attempted calls, known as Answer
Success Ratio (ASR).
Indicates the number of calls that failed as a result of a busy line. It is
incremented as a result of the following release reason: GWAPP_USER_
BUSY (17)
Indicates the number of calls that weren't answered. It's incremented as a
result of one of the following release reasons:
■ GWAPP_NO_USER_RESPONDING (18)
■ GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
■ GWAPP_NORMAL_CALL_CLEAR (16) (when the call duration is zero)
Indicates the number of calls that were terminated due to a call forward. The
counter is incremented as a result of the following release reason: RELEASE_
BECAUSE_FORWARD
Indicates the number of calls whose destinations weren't found. It is
incremented as a result of one of the following release reasons:
■ GWAPP_UNASSIGNED_NUMBER (1)
■ GWAPP_NO_ROUTE_TO_DESTINATION (3)
Indicates the number of calls that failed due to mismatched device
capabilities. It is incremented as a result of an internal identification of
capability mismatch. This mismatch is reflected to CDR via the value of the
parameter DefaultReleaseReason (default is GWAPP_NO_ROUTE_TO_
DESTINATION (3)) or by the GWAPP_SERVICE_NOT_IMPLEMENTED_
UNSPECIFIED (79) reason.
Indicates the number of calls that failed due to unavailable resources or a
device lock. The counter is incremented as a result of one of the following
release reasons:
■ GWAPP_RESOURCE_UNAVAILABLE_UNSPECIFIED
■ RELEASE_BECAUSE_GW_LOCKED
This counter is incremented as a result of calls that failed due to reasons not
covered by the other counters.
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Mediant 1000 Gateway & E-SBC | User's Manual
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