MIMAKI TS55-1800 Operation Manual page 64

Chapter 3 Setup
Send a test e-mail
1
Press
in LOCAL.
• MACHINE SETUP MENU will be displayed.
2
Press
3
Press
and press the
4
Press
• "TRANSMIT TEST" will be selected.
• The sent result of the test e-mail is the result of e-mail sending process performed by this machine to the e-mail server. It
does not indicate that the e-mail was received at the address.
• If the spam e-mail filter etc. has been set in the terminal in which e-mails are received, even if "Sending has been
completed" is displayed, the e-mail cannot be received in some cases.
• If sending test e-mail has failed, the error code below is displayed.
• If the error cannot be solved, try again after a while.
• For the server setting etc., contact with the network administrator or the provider.
Error Code
10
20
11003
11004
11021
12010
13000
10013
10014
10021
10
11
20
21
12
13
22000
22008
23
24
25
"***" is the error code returned from the e-mail server.
3-20
(MENU) (twice)
(<<) .
to select "EVENT MAIL",
key.
.
(>>)
The expected cause
Network connection error
No valid e-mail address.
The POP server cannot be found. Or
cannot access DNS server.
Cannot connect with the POP server.
An error returns from the POP server.
The POP authentication has failed.
The SMTP server cannot be found. Or
cannot access DNS server.
Cannot connect with the SMTP server.
An error returns from the SMTP server.
Or, there was no response.
It is invalid sender address.
The e-mail address cannot be found.
Or, it is invalid sender address.
SMTP authentication error
The SMTP authentication has failed.
5
Press the
• The sent result is displayed.
• If sending test e-mail has failed, an error code is
displayed.
Refer to the next page to solve the problem.
T r a n s m i t
F a i l e d :
Error code
6
Press the
end the setting.
Remedy
• Check that the machine is connected with the network.
• Check that the machine IP address is correct.
• Check that the machine is in the environment where
DNS is available.
• Enter the correct e-mail address.
• Check the POP server address.
• Check that the machine is in the environment where
DNS is available.
• Check the POP server setting.
• Check the firewall setting.
• Check the POP server setting.
• Check the user name and the password.
• Check the APOP setting.
• Confirm the authentication method.
• Check the SMTP server address.
• Check that the machine is in the environment where
DNS is available.
• Check the SMTP server setting.
• Check the SMTP port number.
• Check the firewall setting.
• Check the SMTP server setting.
• Cannot communicate with a server that requires
mandatory SSL communication.
• Check protocol filter settings.
• Check that the e-mail address supporting the account
entered in the user name/ the password is set in
SENDER ADDRESS.
• Check the e-mail address.
• Even if there is a mistake in the e-mail address, this error
cannot be detected in some cases.
• Check that the e-mail address supporting the account
entered in the user name/ the password is set in
SENDER ADDRESS.
• Confirm the authentication method.
• Check the user name and the password.
key.
T e s t
1 2 3 4 5 : e n t
key several times to