Siemens DCA Vantage Operator's Manual page 139

Error Code Description
E103 The coefficient of
variation (%CV) of the
HbA
1c
10 transmittance
Cartridge Error
readings of the buffer
- high variation
solution in the reagent
in buffer
cartridge is too high.
readings
Possible cause:
•
E104 The transmittance of the
blood pickup reading is
HbA Sample
1c
too high.
Error - low total
Possible causes:
hemoglobin
•
•
•
•
•
E105 The transmittance of the
blood pickup reading is
HbA Sample
1c
too low.
Error - high
Possible causes:
total
hemoglobin
•
•
•
DCA Vantage Operator's Guide
condensation on the
cartridge.
No or low blood
reaction.
No capillary holder
was inserted
Improper constitution
of controls or use of
non-DCA controls
Hemoglobin < 7 g/dL
= anemic patient
Buffer tab is not
removed
Excess blood on
capillary
Irregularity in patient
red blood cells (rare)
Hemoglobin 
> 24 g/dL = patient
has abnormally high
hemoglobin
Corrective Action
1. Discard the sample.
2. Acknowledge the error.
The system is ready.
3. Repeat the test with a new
cartridge.
4. If the error still occurs, contact
your local technical support.
1. Discard the sample.
2. Acknowledge the error.
The system is ready.
3. Repeat the test with a new
sample.
Wait no more than 5
NOTE:
minutes after filling the capillary to
start the test.
4. If the error still occurs, contact
your local technical support.
1. Discard the sample.
2. Acknowledge the error.
3. Repeat the test with a new
sample.
4. Verify that the capillary has no
excess blood on the capillary
holder.
5. If the error still occurs, contact
your local technical support.
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