Starting Application
Access via the web console
1. In the address line of the web browser, enter:
"http://<ip-adr>".
The character string "<ip-adr>" represents the IP address of the communi-
cations system on your LAN. You can also use the host name of the
communications system instead of the IP address.
The log-in mask opens.
2. User name, Password: Enter your user name and your password.
3. Confirm via Login.
4. Click on the Forum ACD SV menu entry in the menu tree of the web
console.
The application opens in a new screen window. Depending on your user
authorisations, you will have the Supervisor Terminal or the Info Terminal
displayed. The system administrator issues the user authorisations (refer to
the chapter entitled Authorisations for Using the ACD Application starting on
page 14). Contact your system administrator if you have any questions
regarding your authorisations.
Tablet support
The supervisor application can also be run on tablets. Supported:
●
10" tablets
●
iPAD (iOS 5 and iOS 6)
●
iPAD 1 to 3
●
Android (4.0 to 4.2, Chrome browser recommended)
60
Application for the Supervisor