Proximus Forum 500 User Manual page 22

Configuring ACD Groups
2. Name: Enter a name for the new call filter list.
3. From the selection list Action, select the item Call forwarding.
4. Phone No.: Enter the call number of the ACD group that has to receive the
calls.
5. Press Apply to confirm.
6. Enter the telephone numbers to be filtered in the new call filter list. In
order to filter calls with suppressed numbers, create a list entry "*".
Please, refer to the online help for further information on setting up call
filters.
20 ACD System Configuration