Proximus Forum 500 User Manual

Call data recording, forum count
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Forum™
Call Data Recording
Forum Count
User Guide
500
5000

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Summary of Contents for Proximus Forum 500

  • Page 1 Forum™ Forum™ 5000 Call Data Recording Forum Count User Guide...
  • Page 2 Welcome to Proximus Thank you for choosing a Proximus product that stands for the best in quality matched with high design standards. Forum Count The following operating instructions will assist you in using the “Forum Count” call data recording software and answer most of the questions that may arise.
  • Page 3: Table Of Contents

    Contents Forum Count .........3 Licence .
  • Page 5: Forum Count

    Licence A licence is required to activate the Forum Count programme package. The firmware for the Forum 500 / Forum 5000 includes an Forum Count demo licence which is valid for 60 days. Please contact your Proximus Agent if you wish to purchase a full version licence.
  • Page 6 The user who has been assigned the internal call number user ● The company this user works for This is useful for analysing connection data if several companies are using the same Forum 500 / Forum 5000 communications system (multi- company variant). ● The network provider used for the connection ●...
  • Page 7: Data Analysis

    It is advisable to regularly make backups of these data using the System: Data backup menu in the Configurator of the Forum 500 / Forum 5000 communications system. For further information on data backups please refer to the menu’s online help.
  • Page 8: Scope Of Delivery

    CD. Note: Call charge metering via CSTA is supported by all communica- tions systems of the Forum 500 / Forum 5000 product family. Scope of Delivery The following is included in the scope of delivery: ●...
  • Page 9: Connection Data

    Connection Data Backups Connection Data Connection Data Connection Data Backups The connection data are stored together with the system configuration data of the communications system. In addition, you can export and save connection data on another storage medium or print them out for further analyses. Please note: Make sure to observe regulations regarding data protection when processing (displaying, exporting, printing, deleting) connection data!
  • Page 10: Printing Connection Data

    Connection Data Printing Connection Data Printing Connection Data Printed connection data are presented in tables similar to the screen display. Before printing you can define the number of lines to be printed per page; each line represents one data record. Every printed page will show the print date and page number.
  • Page 11: Appendix

    Environmental Information Appendix Appendix Environmental Information ● The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances for the health and the environment. ● In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems.
  • Page 12 Appendix Notes Notes...
  • Page 13: Support

    Support Support You can contact our support on the following telephone numbers: For configuration changes of your Forum™ 500 or Forum™ 5000 communications system SMEs and residential Large companies customers in Dutch: 0800 22 500 0800 22 200 in French: 0800 33 500 0800 33 200 in German:...
  • Page 14 For more information: ● Visit us in the Internet at www.proximus.be/pabx ● Contact your Proximus dealer Subject to changes Status 11.2016...

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