Proximus Forum 500 User Manual page 100
Automatic call distribution forum acd
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Also See for Forum 500:
- User manual (168 pages) ,
- Quick start manual (7 pages) ,
- Mounting and commissioning manual (348 pages)
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Operating the "Forum CTI" Application
3. Keep me logged in: When you activate this option, you stay logged in for
the next 14 days, even when you terminate the application. When you re-
start the application, there is no log-in.
4. Confirm via Login.
Access via the web console
1. In the address line of the web browser, enter:
"http://<ip-adr>"
The character string "<ip-adr>" represents the IP address of the communi-
cations system on your LAN. You can also use the host name of the
communications system instead of the IP address.
The log-in mask opens.
2. User name, Password: Enter your user name and your password.
3. Confirm via Login.
4. Click on the Forum CTI menu entry in the menu tree of the web console.
The application opens in a new screen window. Click on the
Forum ACD Agent register.
98
Operation by Agents
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