Administrator's Guide for the VSX Series
Sending a Message
Configuring Global Services
Viewing the Management Servers List
9 - 4
If you are experiencing difficulties with connectivity or audio, you may want
to send a message to the system that you are managing.
Only the near site can see the message; it is not broadcast to all the sites in the
call.
To send a message via the system's web interface:
1. On a computer, open a web browser.
2. In the browser address line, enter the system's IP address, for example,
http://10.11.12.13, to go to the system's web interface.
3. If prompted, enter admin as the user name, and enter the remote access
password.
4. Go to Diagnostics > Send a Message.
5. In the Send a Message page, enter a message (up to 100 characters in
length), then click Send Message.
The message is displayed for 15 seconds on the screen of the system that
you are managing.
If your organization uses the Polycom Global Management System, you can
configure, manage, and monitor the VSX system using the Global
Management System server. The Global Management System is a web-based
client/server software tool that allows administrators to manage a network of
video conferencing systems.
On networks managed by the Global Management System, several Global
Servers may be configured to manage this system remotely. The system also
has a primary Global Management System server that performs account
validation. You can view information about these servers, but this information
can only be changed by the Global Management System Administrator.
To view the management servers list:
Go to System > Admin Settings > Global Services > Management
Servers.
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