Sending A Message; Configuring Servers; Setting Up A Directory Server - Polycom RealPresence Group 550 Administrator's Manual

Administrator's Guide for the Polycom RealPresence Group Series
4 Save the file to a location on your computer.
To upload a profile using the web interface:
1 Reset the Polycom RealPresence Group system to restore default settings.
2 In your web browser address line, enter the system's IP address.
3 Go to Utilities > Services > Profile Center.
4 Next to Upload Settings Profile, click Browse and browse to the location of the profile .csv file on
your computer.
5 Click Open to upload the .csv file to your system.

Sending a Message

If you are experiencing difficulties with connectivity or audio, you might want to send a message to the
system that you are managing.
Only the near site can see the message; it is not broadcast to all the sites in the call.
To send a message using the web interface:
1 Go to Diagnostics > Send a Message.
2 In the Send a Message page, enter a message (up to 100 characters in length), then click Send.
The message is displayed for 15 seconds on the screen of the system that you are managing.

Configuring Servers

Setting Up a Directory Server

The global directory provides a list of other systems that are registered with the Global Directory Server and
available for calls. The other systems appear in the directory, allowing users to place calls to other users by
selecting their names.
You can configure the system to use one of the following directory servers in standard operating mode.
Polycom, Inc.
Managing the System Remotely
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