Fax Problems; Problems Sending Faxes - Xerox VersaLink C605 User Manual

Symptoms
Spots present in copies made from the docu-
ment glass.
Image is too light or too dark.
Colors are inaccurate.
If the problem persists, for online support information, go to
www.xerox.com/office/VLC605support.

Fax Problems

Note
If the printer cannot send and receive faxes, make sure that you are connected to an
approved analog telephone line. The fax cannot send or receive when connected to a
digital phone line.
If you cannot send or receive faxes correctly, refer to the following tables.

Problems Sending Faxes

Symptoms
The document is not scanned
using the document feeder.
The document is scanned at an
angle.
® ®
Xerox VersaLink C605 Multifunction Printer
User Guide
Solutions
There is debris on the document glass. When
scanning, the debris creates a spot on the im-
age. Clean all glass surfaces with a lint-free
cloth.
Adjust the lighten/darken setting.
Adjust color settings and confirm that the cor-
rect Original Type is set.
Perform the Scan Color Consistency procedure.
For details, refer to
Causes
The document is too thick, too
thin, or too small.
The document feeder guides
are not adjusted to the width
of the document.
Troubleshooting
Color Registration.
Solutions
Use the document glass to
send the fax.
Adjust the document feeder
guides to fit the width of the
document.
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