Table 12.10 Error Messages and Corrective Actions (Continued)
ID
Pop-up
Class #
0x13940013
PVT:
7
ERROR: Insufficient
reagent
0x13940014
PVT:
7
ERROR: Insufficient
sample
0x13940015
PVT:
7
ERROR: Motion
0x1394001B
MAINT: Cannot block
7
the run button
0x1399002D
Printing for the system
7
is down. Please reboot
the system at your
earliest convenience.
All requested print jobs
will need to be
requested again after
you have rebooted.
0x1399002E
The printer needs
7
attention. Please check
the printer and correct
any issues.
Event Log
PVT:
Cannot perform the test because there is
not enough reagent.
ERROR: Insufficient reagent
File: filename
Line: lineno
PVT:
Sample Level Sense error while running
PVT.
ERROR: Insufficient sample
File: filename
Line: lineno
PVT:
A motion error occurred while running a
PVT. The test is aborted and no result will
ERROR: Motion
be shown.
File: filename
Line: lineno
PVT: cannot block the run
Unable to transition to Maintenance. The
button
system may still be in a Running state.
File: filename
Line: lineno
PRTMGR: Task: task - error.
Logs that the printing is down in the
(filename, linenumber)
event log and displays the note to inform
the user.
PRTMGR: The printer needs
The printer has reported a bad status to
attention. Please check the
the system and needs attention. After
printer and correct any issues.
the printer error has been corrected, the
reports will resume printing.
Description
• Load a new PVT reagent cartridge. Refer to
Load/Unload Cartridge Chemistries
• Pour a fresh PVT sample and restart the test.
•
Home
• Allow samples to complete before requesting
maintenance.
• Reboot the DxC system. Refer to Shutdown.
• Review and reprint the missing reports.
• Check the printer and correct any issues. If
needed, consult the printer manual to
determine the corrective action for the specific
printer.
Corrective Action
(CC).
and restart the test.