Table 12.10 Error Messages and Corrective Actions (Continued)
ID
Pop-up
Class #
0x02680002
CC Sample Obstruction
4
Error
Sample ID:
Rack ID:
Rack Position:
0x02680003
Sample tube did not
4
vent correctly. Remove
cap and reload tube.
Sample ID: sample id
Rack: rack id
Position: rack position
CC Sample Probe
0x02680004
Sample tube did not
4
vent correctly. Remove
cap and reload tube.
Sample ID: sample id
Rack: rack id
Position: rack position
CC Sample Probe
Event Log
CAU: CC Sample Obstruction
This error occurs when an obstruction is
detected on a second aspirate attempt
Message ID: 0x02680002
of the same sample.
Subsystem: RASched
Sample ID:
Rack ID:
Position:
CAU: CC Sample Tube Excess
Probe detected excessive vacuum in
Vacuum Error
thick stopper closed tube on second
attempt. Sample is aborted.
Message ID: 0x02680003
Subsystem: RASched
Sample ID: sample id
Rack ID: rack id
Rack Position: rack position
CAU: CC Sample Tube Excess
Probe detected excessive pressure in
Pressure Error
thick stopper closed tube on second
attempt. Sample is aborted.
Message ID: 0x02680004
Subsystem: RASched
Sample ID: sample id
Rack ID: rack id
Rack Position: rack position
Description
• Check specified sample for clots. Remove clots
and rerun.
• Check sample volume.
• If Nesting cup used, make sure rack is reserved.
Refer to
Racks.
• If multiple obstruction errors occur, flush probe.
Refer to
• Check tubing from top of probe to ODC sensor
for crimps. If crimped, tubing will need to be
replaced.
• Uncap tube and rerun.
• If occurs consistently for many samples, check
cap piercer for broken blade. Refer to
CTS Blade/Wick (1-Blade Thick CTS Option)
Replace CTS Blade (1-Blade Narrow CTS Option)
to inspect the blade.
• Perform CC ODC Alignment.
• Uncap tube and rerun.
• If occurs consistently for many samples, check
cap piercer for broken blade. Refer to
CTS Blade/Wick (1-Blade Thick CTS Option)
Replace CTS Blade (1-Blade Narrow CTS Option)
to inspect the blade.
• Perform CC ODC Alignment.
Corrective Action
Assigning or Reassigning Reserved
Flush the Sample and Reagent
Probe.
Replace
or
Replace
or