Table 12.10 Error Messages and Corrective Actions (Continued)
ID
Pop-up
Class #
0x0262001E
CC Reagent Probe B
2
Motion Error
0x02620020
CC Reagent Syringe
2
Motion Error
0x02620021
CC Reagent Switch
2
Motion Error
Event Log
CAU: CC Reagent Probe B
This error is caused by a Vertical or
Motion Error
Rotary motion error. This will cause the
instrument to go into a Stopped state.
Message ID: 0x0262001E
Subsystem: RASched
Action Name: action name
CAU: CC Reagent Syringe
This error occurs when there is an error
Motion Error
within the CC Reagent Syringe
Subsystem. This includes both the Shear
Message ID: 0x02620020
valve Motor and the Lead Screw Motor.
Subsystem: RASched
Action Name: action name
CAU: CC Reagent Switch
This error will occur whenever there is a
Motion Error
motion error in the Reagent Switch (A/B
valve). This error does not occur during a
Message ID: 0x02620021
home, only runtime, primes, etc.
Subsystem: RASched
Action:
Description
• Raise canopy and check for obvious obstruction
of the CC reagent Probe B.
• Press the STOP button and
While system is homing, observe motion of the
CC reagent probe B. The probe should complete
its operations in a smooth manner.
• If the error continues, check the event log to
determine the specific subsystem error. Refer to
Event
• If event log indicates a vertical error, check that
the reagent cartridges on the carousel are
pushed in and seated properly.
• Perform the appropriate vertical or horizontal
CC reagent Probe B alignment. Refer to
Log.
• Contact Beckman Coulter Support Center for
additional information.
• Raise canopy and check for proper seating of
syringe assembly.
• Press the STOP button and
While system is homing, observe motion of the
CC reagent syringe. The syringe should
complete its operations in a smooth manner.
• If the error continues, contact Beckman Coulter
Support Center for additional information.
• Press the STOP button and
• Contact Beckman Coulter Support Center for
additional information.
Corrective Action
Home
the system.
Log.
Event
Home
the system.
Home
the system.