Beckman Coulter UniCel DxC 600 Instructions For Use Manual page 436

Troubleshooting Calibration and Result Errors
Error Code – Definitions
Level Sense Error in Diluent Cartridge — A Level Sense Error occurred in the diluent cartridge and the
system was unable to perform the required dilutions. This error may affect Ig-G, Ig-M, Ig-A, and TRFN in
serum samples or MG, BUN, UREA, or URIC in urine mode. All of these tests perform on-board dilutions
before analysis.
Low Reagent Fluid — A Level Sense Error was obtained when attempting to run a specific cartridge.
Remove cartridge and check for bubbles and adequate reagent level. Remove bubbles, if present, and
reload. If system still receives a level sense error, refer to the UniCel DxC Synchron Clinical Systems
Reference Manual, CHAPTER 5, Advanced Troubleshooting, CC Hardware Symptoms for additional
investigation.
Low Sample Fluid — No sample detect.
MC Reagent Level High/Low — Reagent level detected with cup is either too high or too low.
A high flag may indicate issues with a blocked drain value, low vacuum or malfunctioning level sensing.
A low flag may indicate an empty reagent bottle or loose straw, bubbles in the reagent, pump failure,
disconnected reagent lines or valve failures. After the problem is solved, repeat the last two samples run
in that cup module.
Motion Error — Motion error occurred while system was performing requested test.
No Diluent on Reagent Carousel — The required diluent cartridge is not present on the system and the
requested tests cannot be performed.
Not Ready — The system is preparing to run the requested tests and the tests are Pending.
ORDAC Result — Result was calculated using ORDAC feature.
Out of Instrument Range High/Low — The recovered value exceeds the value that the instrument will
report.
Out of ORDAC Range High/Low — A reaction exceeded the range of ORDAC (Over Range Detection and
Correction) values that the instrument will report.
If a sample has an ORDAC LO message and Manual ORDAC is on, rerun the sample with manual ORDAC
off.
If a sample has an ORDAC LO message and Auto ORDAC is on:
1. Dilute the sample 1:2.
2. Program the sample as a 1:2 dilution.
3. Rerun the sample.
If the system gives an answer, report this result. If the result again gives an ORDAC LO, do a larger dilution
and rerun for the applicable dilution.
Out of ORDAC Reportable Range — Result exceeds the operator defined ORDAC range high. Refer to
Reportable Ranges Setup
Out of Reportable Range High/Low — Result exceeds the operator defined reportable range high or low.
Refer to Reportable Ranges Setup
information.
Probe Obstruction Detected — The system detected a block in the sampling system when sampling the
requested samples. Check affected samples for clots, then reload. If issue still persists, refer to the UniCel
DxC Synchron Clinical Systems Reference Manual, CHAPTER 5, Advanced Troubleshooting, CC Hardware
Symptoms or MC Hardware Symptoms for additional investigation.
12-20
in CHAPTER 3, System Setup Options in this manual for additional information.
in CHAPTER 3, System Setup Options in this manual for additional
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